The staff were great when checking in late at night after a long day at Worlds of Fun. The pool was just closing and they were happy to accommodate a late check out so the kids could go swim the following morning. It was amazing having a reverse osmosis faucet for drinking water!! We will be back in the area next month and are looking forward to another stay.

The staff were great when checking in late at night after a long day at Worlds of Fun. The pool was just closing and they were happy to accommodate a late check out so the kids could go swim the following morning. It was amazing having a reverse osmosis faucet for drinking water!! We will be back in the area next month and are looking forward to another stay.

Amazing! Clean

Amazing! Clean

We usually stay across the parking lot at the other hotel, but they were full. The customer service had improved since we stayed here last year. I did ask for new towels and that was done when we got back to the room in the evening. Last time, you would ask and never have it done. It felt dirty this time also. Not just in the room but around the hotel, especially the breakfast area. The floor had spills on it that had been there for both days, tables were dirty, top of garbage can was disgusting and area where food was unkept. We were in room 307 and the cabinet the fridge was in had 2 different colored doors, there was no toilet paper holder (the roll was placed on the back of the toilet), there were no hooks to hang a towel for when you got out of the shower or use again, the shower had mold in the grout, the carpet was torn between the bathroom and room, and the grout on the floor of the bathroom was completely black. My white socks were black when I walked in the room.

We usually stay across the parking lot at the other hotel, but they were full. The customer service had improved since we stayed here last year. I did ask for new towels and that was done when we got back to the room in the evening. Last time, you would ask and never have it done. It felt dirty this time also. Not just in the room but around the hotel, especially the breakfast area. The floor had spills on it that had been there for both days, tables were dirty, top of garbage can was disgusting and area where food was unkept. We were in room 307 and the cabinet the fridge was in had 2 different colored doors, there was no toilet paper holder (the roll was placed on the back of the toilet), there were no hooks to hang a towel for when you got out of the shower or use again, the shower had mold in the grout, the carpet was torn between the bathroom and room, and the grout on the floor of the bathroom was completely black. My white socks were black when I walked in the room.

We love this place when we come to visit the grandkids. Perfect location, great staff, love the breakfast and great beds and pillows.

We love this place when we come to visit the grandkids. Perfect location, great staff, love the breakfast and great beds and pillows.

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Friendly staff, nice place to stay while passing through. Better than average breakfast.

Quiet, easy parking, clean.

Quiet, easy parking, clean.

Clean rooms and space, wonderful amenities, and awesome staff.

The rooms have a bad odor. Bathrooms are so old.

The rooms have a bad odor. Bathrooms are so old.

Clean rooms and space, wonderful amenities, and awesome staff.

I like the way the staff is always ready to help you anytime it is and also how clean and luxurious is the interior

I like the way the staff is always ready to help you anytime it is and also how clean and luxurious is the interior

Very clean, nice amenities and location, and great staff!

Very clean, nice amenities and location, and great staff!

The property looked promising. Premier suggested something above average. Check in was slow, new employee. Shower was moldy in the bottom, house keeping left only one bath towel, and breakfast, while delicious was only available till 8:00 am. We felt rushed to leave

The property looked promising. Premier suggested something above average. Check in was slow, new employee. Shower was moldy in the bottom, house keeping left only one bath towel, and breakfast, while delicious was only available till 8:00 am. We felt rushed to leave

This place was very convenient for out baseball tournament at Capital Federal Sports Complex

This place was very convenient for out baseball tournament at Capital Federal Sports Complex

Clearly management is weak based on things I saw and heard from staff and guests. At checkout there was only one person working, 3 no show for staff. As a business owner myself this points to bad management. The property is nice, but not for long.

Clearly management is weak based on things I saw and heard from staff and guests. At checkout there was only one person working, 3 no show for staff. As a business owner myself this points to bad management. The property is nice, but not for long.

Great stay, clean and pretty inside. Good variety for breakfast.

Great stay, clean and pretty inside. Good variety for breakfast.

Very friendly staff!

Very friendly staff!

Very clean hotel. breakfast was amazing! The only part I didn’t like was other guests were very noisy. You could hear everyone’s conversations kids running up and down the hallway yelling all night. Rooms need sound barriers.

Very clean hotel. breakfast was amazing! The only part I didn’t like was other guests were very noisy. You could hear everyone’s conversations kids running up and down the hallway yelling all night. Rooms need sound barriers.