Perfect location next to Duval St. Bathroom could use some upgrading. Really high price for average room but that's Key West.

Perfect location next to Duval St. Bathroom could use some upgrading. Really high price for average room but that's Key West.

The location is wonderful. The pool area is like an oasis from the craziness on Duval but if you choose to participate you are only seconds away from the bars and festivities that key west is known for. The real benefit of this property was GG, the lady who worked the desk. She was there for our every need. She helped us move to a room closer to our friends. And helped us to find dining and entertainment and also helped us find a place to renew our wedding vows. She truly made our vacation complete.

The location is wonderful. The pool area is like an oasis from the craziness on Duval but if you choose to participate you are only seconds away from the bars and festivities that key west is known for. The real benefit of this property was GG, the lady who worked the desk. She was there for our every need. She helped us move to a room closer to our friends. And helped us to find dining and entertainment and also helped us find a place to renew our wedding vows. She truly made our vacation complete.

Nice place , close to amenities, clean , and nice breakfast

Nice place , close to amenities, clean , and nice breakfast

Great location! Stayed there 4 years ago. Other than the walls being paper thin and hearing guests in the next room, it’s a great place. Close to everything being right on Duval. Staff was great and helpful with anything needed, which wasn’t much. Highly recommend the Wicker!

Great location! Stayed there 4 years ago. Other than the walls being paper thin and hearing guests in the next room, it’s a great place. Close to everything being right on Duval. Staff was great and helpful with anything needed, which wasn’t much. Highly recommend the Wicker!

We loved loved loved our stay here. It was cute and charming. Rooms were great. Pool was awesome.

Everything was great. The room is small but cute.

very cozy and on main street walking distance to most points

Very helpfull and friendly staff and lovely place to stay.

Very helpfull and friendly staff and lovely place to stay.

We didn’t have hot water for two days.

Room was clean and nice. The location was perfect. Dining, drinks and entertainment are a very short walk away, and minutes from beaches.

Around the property is dirty and next door is very nasty house.

Location is awesome, walking distance to everything.

Amazing staff, great location nearby Duval. Loved our cottage!

While the location is very convenient, the hotel is not great. We arrived late, and got to our room right before the office closed. We were tired from travel so went to bed. When we woke, we realized the room was pretty dingy with weird stains on the walls & chairs. Parts of the wall were crumbling & the door didn’t close properly. We had a day trip booked so while the room wasn’t desirable, we weren’t going to be in it long so we headed out. We went to the office to let them know it wasn’t great, but no one was there. When we returned at 7 pm, our room still hadn’t been made up. I went to the front desk to get some new towels (2 is what they give you), and as we freshening up for dinner, housekeeping showed up so we had to decline as we were showering. That night we it appeared someone had filled all the other ashtrays into the one on our back porch and left it there. It rained and they were everywhere making the outdoor space unusable. On the third day the mess was still there and our room had still not been tended to. We tried to pop in to the front desk upon our check out to complain about the conditions, but no one was in the office again. I find all of this unacceptable for a hotel that cost $820 for three days. I’ve been in cleaner & nicer motels. Hotels.com reached out to the property, but they declined compensation as we “didn’t bring it to their attention.” We tried to visit the front desk multiple times, but it was closed including 8:15 am (hours say 8 am-9 pm).

Great location and nice staff. However, the room was small, poorly laid out and smelled of mold. The bathroom: no shower, but a large tub. NO hot water for the tub/shower combo. Again, no hot water to wash yourself. We were initially hoping the site would be nice but really the ONLY good aspect was location.

While the location is very convenient, the hotel is not great. We arrived late, and got to our room right before the office closed. We were tired from travel so went to bed. When we woke, we realized the room was pretty dingy with weird stains on the walls & chairs. Parts of the wall were crumbling & the door didn’t close properly. We had a day trip booked so while the room wasn’t desirable, we weren’t going to be in it long so we headed out. We went to the office to let them know it wasn’t great, but no one was there. When we returned at 7 pm, our room still hadn’t been made up. I went to the front desk to get some new towels (2 is what they give you), and as we freshening up for dinner, housekeeping showed up so we had to decline as we were showering. That night we it appeared someone had filled all the other ashtrays into the one on our back porch and left it there. It rained and they were everywhere making the outdoor space unusable. On the third day the mess was still there and our room had still not been tended to. We tried to pop in to the front desk upon our check out to complain about the conditions, but no one was in the office again. I find all of this unacceptable for a hotel that cost $820 for three days. I’ve been in cleaner & nicer motels. Hotels.com reached out to the property, but they declined compensation as we “didn’t bring it to their attention.” We tried to visit the front desk multiple times, but it was closed including 8:15 am (hours say 8 am-9 pm).

Great location and nice staff. However, the room was small, poorly laid out and smelled of mold. The bathroom: no shower, but a large tub. NO hot water for the tub/shower combo. Again, no hot water to wash yourself. We were initially hoping the site would be nice but really the ONLY good aspect was location.

Very centralized and clean. The employees were amazing.

Very centralized and clean. The employees were amazing.

Very friendly, flexible, helpful staff.

Very friendly, flexible, helpful staff.

Could use some updating, but great location

Could use some updating, but great location

No Parking- give your keys to front desk. Front desk not very friendly. Continental breakfast only 8-930

No Parking- give your keys to front desk. Front desk not very friendly. Continental breakfast only 8-930

I have to mention the rooms were very clean, I’ll give them 10 in this case; but the facility is in needing of a renovation, one of the room’s bathroom is small and old at the point that the shower has black mold borders. The pool area should be attended in a better way. In general the hotel needs a renovation. Also, my car was parked in the street all the time, they don’t have their own parking spots.

I have to mention the rooms were very clean, I’ll give them 10 in this case; but the facility is in needing of a renovation, one of the room’s bathroom is small and old at the point that the shower has black mold borders. The pool area should be attended in a better way. In general the hotel needs a renovation. Also, my car was parked in the street all the time, they don’t have their own parking spots.