Staff was very nice . Breakfast was really good

Staff were all very nice. Room was comfortable and clean but needs a few minor cosmetic repairs. Lady running the breakfast area was excellent and needs a raise lol

Great location

Staff were all very nice. Room was comfortable and clean but needs a few minor cosmetic repairs. Lady running the breakfast area was excellent and needs a raise lol

Good services

Check in a messed, house keeper forgot to refill shampoo and body wash after cleaning the vacant room, then we came sis check in and front desk lady didn’t even knew what she was doing, I ask for another night she said was done and guest what? It wasn’t so the lady next day fixed all! I won’t come back

Bad communication from the start led to me having to do some of what is naturally paid for when someone books a room of this caliber. Paying for a two night stay and not being told that hotel staff doesn't address any cleaning or towels replacement until we would check out is absurd. Not being told this from the start led to a lot of frustration in having to find my own towels and reset the room myself. So what did I pay for exactly? I don't think it would be unreasonable to ask for a refund of 50% since I basically did the work of the hotel staff on my own. Why not tell me that your understaffed and won't be addressing any issues? That is the crux of the problem here and if you're going to have the guests work like employees, then it obviously requires me to be compensated like one.

Location was good 8 min drive from all the major activities

Bad communication from the start led to me having to do some of what is naturally paid for when someone books a room of this caliber. Paying for a two night stay and not being told that hotel staff doesn't address any cleaning or towels replacement until we would check out is absurd. Not being told this from the start led to a lot of frustration in having to find my own towels and reset the room myself. So what did I pay for exactly? I don't think it would be unreasonable to ask for a refund of 50% since I basically did the work of the hotel staff on my own. Why not tell me that your understaffed and won't be addressing any issues? That is the crux of the problem here and if you're going to have the guests work like employees, then it obviously requires me to be compensated like one.

Room was large but the tiles in the bathroom area are all completely loose and the bathroom sink didn’t drain well

Room was large but the tiles in the bathroom area are all completely loose and the bathroom sink didn’t drain well

Considering the price, it was an excellent stay. Clean room. Quiet location. Near the beach and pier park!

Considering the price, it was an excellent stay. Clean room. Quiet location. Near the beach and pier park!

No discrimination towards service animals

No discrimination towards service animals

booked our room at a last night decision and the price was great that we couldn’t pass up! the room was perfect! it was quiet no loud disturbances. would absolutely stay there again)

booked our room at a last night decision and the price was great that we couldn’t pass up! the room was perfect! it was quiet no loud disturbances. would absolutely stay there again)

LaShayla at the Front Desk was a Godsend. She was very attentive to our special needs at check-in and made what was headed to disaster to manageable. She was able to access the situation and offer solutions to assist.

LaShayla at the Front Desk was a Godsend. She was very attentive to our special needs at check-in and made what was headed to disaster to manageable. She was able to access the situation and offer solutions to assist.

The staff were excellent

The staff were excellent

Convenient location, nice property. Room was clean and the decor was nice. Friendly staff!

Hotel was nice and clean and staff was very friendly.

Convenient location, nice property. Room was clean and the decor was nice. Friendly staff!

Hotel was nice and clean and staff was very friendly.

Enjoyed our stay. Just wish the construction on Panama parkway could be finished. Way too much congestion. But hotel was great.

Enjoyed our stay. Just wish the construction on Panama parkway could be finished. Way too much congestion. But hotel was great.

Shayla's smile and enthusiasm in greeting us made our day after a long drive. She was very friendly, courteous, and helpful in explaining the $20 deposit. She was able to get us checked in within 5 minutes and told us about the swimming pool hours. Shayla is definitely an asset to Hampton.

Shayla's smile and enthusiasm in greeting us made our day after a long drive. She was very friendly, courteous, and helpful in explaining the $20 deposit. She was able to get us checked in within 5 minutes and told us about the swimming pool hours. Shayla is definitely an asset to Hampton.

Room was not claen had to be but in another room.

Room was not claen had to be but in another room.

Great stay.