Good

Clean and hygienic, helpful staff, excellent breakfast, great ambience, excellent smart-room features Would love to stay again, and also would recommend to my contacts

Clean and hygienic, helpful staff, excellent breakfast, great ambience, excellent smart-room features Would love to stay again, and also would recommend to my contacts

Would stay again

Would stay again

The staff is very good and the area is also pretty good with a lot of restaurants in walking distance

The staff is very good and the area is also pretty good with a lot of restaurants in walking distance

Average 3 star hotel, room automation is a good idea. No fresh air, conjusted with ac circulation. My partner tried the breakfast and mentioned it was decent on the first day morning so i decided to try the next day, None of the stewardess understand lical language and i couldn't understand their English, Restaurant tables were empty myself and my partner was asked to wait stating its all reserved and we could go to level 1 to eat and two guys who came behind us had no reservation and she accomodated them, no water glasses were provided on the table. Never went to their breakfast buffet again ! They didn't inform weekends would be louder and we didn't complain though. I wouldn't visit this property again

Average 3 star hotel, room automation is a good idea. No fresh air, conjusted with ac circulation. My partner tried the breakfast and mentioned it was decent on the first day morning so i decided to try the next day, None of the stewardess understand lical language and i couldn't understand their English, Restaurant tables were empty myself and my partner was asked to wait stating its all reserved and we could go to level 1 to eat and two guys who came behind us had no reservation and she accomodated them, no water glasses were provided on the table. Never went to their breakfast buffet again ! They didn't inform weekends would be louder and we didn't complain though. I wouldn't visit this property again

easy access. didnt like the construction noise

easy access. didnt like the construction noise

Enjoyed the stay with family. Rooftop SKY cafe was the best experience.

Enjoyed the stay with family. Rooftop SKY cafe was the best experience.

nicely located and priced as well. however professionalism is missing.

It was very nice

It was very nice

I waited for more than an hour during check-in, and breakfast was not ready till 7.30 am even though it was supposed to start at 7 am.

I waited for more than an hour during check-in, and breakfast was not ready till 7.30 am even though it was supposed to start at 7 am.

excellent location and very nice hotel and value for money. a good 5star property.

excellent location and very nice hotel and value for money. a good 5star property.

Washroom sink water was dirty! Staff, though courteous, expect tips for anything and everything

Washroom sink water was dirty! Staff, though courteous, expect tips for anything and everything

Great location. Good food. Not accommodative when it came either to spare an umbrella in case of an emergency nor to store some of our baggages in spite of repeated requests and the fact that we were coming back after 6 days to stay agin in the propert for 3 more nights. Couldn’t believe the fact that such a great 5 star hotel did not have enough umbrellas to spare nor a small space of foot print measuring 4 sq ft. Didn’t feel happy. Made us look like beggars.

Great location. Good food. Not accommodative when it came either to spare an umbrella in case of an emergency nor to store some of our baggages in spite of repeated requests and the fact that we were coming back after 6 days to stay agin in the propert for 3 more nights. Couldn’t believe the fact that such a great 5 star hotel did not have enough umbrellas to spare nor a small space of foot print measuring 4 sq ft. Didn’t feel happy. Made us look like beggars.

customer service at the reception is below par and sub standard

customer service at the reception is below par and sub standard

Once again amazing service at the Residency Towers. One of my regular hotels when visiting Chennai. Close to city centre with a short auto ride. Amazing hospitality and the food.. well where do I start. Amazing breakfast variety which can be customed to your needs. Staff were amazing. Definitely stay again.

Staff and service is not as accommodating and helpful now as per your staff before the pandemic. The quality of food is pretty bad. Same repetition of buffet breakfast as well as dinner

The rooms are modern and recently renovated

Rooms are renovated and very modern, classy and comfortable

Rooms are renovated and very modern, classy and comfortable

Great service, I noticed a minor problem and thee team fixed it within mins and also delighted me with-special addons