Grand Riviera Princess - All Inclusive
Estância com tudo incluído em Playa del Carmen
2 hóspedes · 1 quarto · 1 casa de banho
Razões para reservar
Inclui comodidades essenciaisJardim, Piscina, Ar-condicionado e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este estância com tudo incluído
Luxury property on the beach, with 12 outdoor pools
Catch some rays at the beach or spend the day relaxing at Grand Riviera Princess - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Change of towels is available on request.
Grand Riviera Princess - All Inclusive offers 674 accommodations with free minibar items and safes. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.
6 outdoor tennis courts, a health club, and a water park (surcharge) are featured at the property. 12 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.
Catch some rays at the beach or spend the day relaxing at Grand Riviera Princess - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Change of towels is available on request.
Grand Riviera Princess - All Inclusive offers 674 accommodations with free minibar items and safes. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.
Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
6 outdoor tennis courts, a health club, and a water park (surcharge) are featured at the property. 12 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Comodidades
Piscina
Ar-condicionado
Internet/Wi-Fi
Estacionamento
Lavandaria
Varanda ou Pátio
Banheira de hidromassagem ou spa
Ginásio ou centro de fitness
Jardim
Ideal para famílias
Mapa de Playa del Carmen
Atrações nas proximidades
Quartos disponíveis
Deluxe Room, Garden View
Camas não especificadas • 55 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Deluxe Room, Pool Access (Pool View)
Camas não especificadas • 55 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Suite (with 2 Jacuzzies)
Camas não especificadas • 59 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Suite With Jacuzzi and Outdoor Shower
Camas não especificadas • 65 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Family Club Room - Pool Access, Pool View
Camas não especificadas • 59 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
€€€€
Avaliações e comentários
3.0 / 10.0
Our stay was actually on the Sunset side; an extension of a week stay. We enjoyed our visit enough to make it a day longer. Both sides of the properties, I walked them each day, were clean, orderly and the exterior of the rooms appeared to be the same.
5.0 / 10.0
Upon arrival, the service was great, the staff were all friendly, helpful, and informative. When arriving they make sure to get you and your luggage checked in quickly, so you’re able to enjoy your stay as possible. Drinks, food, shows and service were wonderful. They also have a shuttle ($4/per person) to take you down to Playa Del Carmen, an endless streets of vendors, restaurants and shops. Beach access and a ton of activities + excursions (at an extra costs). Great choice for an all inclusive!
5.0 / 10.0
Upon arrival, the service was great, the staff were all friendly, helpful, and informative. When arriving they make sure to get you and your luggage checked in quickly, so you’re able to enjoy your stay as possible. Drinks, food, shows and service were wonderful. They also have a shuttle ($4/per person) to take you down to Playa Del Carmen, an endless streets of vendors, restaurants and shops. Beach access and a ton of activities + excursions (at an extra costs). Great choice for an all inclusive!
4.0 / 10.0
Pros
Lots of pools, chairs, and beach. Could be the time of year but not crowded.
Lots of bars and bar tenders. You generally must go to a bar for service but they were there to serve.
Lots of places to eat with a variety of resturants and buffets with long hours. Food was available from 6am to 11pm.
Swim up rooms are great.
Lots of places to sit and talk.
Cons
Super smart animals. Great for photos but they will get in you bags at the pool and beach and get in your room if you dont latch the door or while housekeeping is in your room.
Housekeeping can just walk in. Big place so they are cleaning on a rotating schedule and into the evening. Get a door block.
Food was hit or miss. I loved some of the preparations but the misses were big. Piles of warm sushi, grilled vegetables in oil water, sausages that were cooked into firewood.
TIPS
Lots of photo opportunities so be prepared. If ypu like taking pics or if you are an artist of any type.
Be prepared to walk. Big resort but worth it.
The room hallways connect so you can stay dry in the rain or stay out of the sun.
Learn the map so you dont miss out on all the things offered. For families there are lots of kid things, for couple lots of privacy.
The is not a lot of entertainment in the evening so plan accordingly. I was solo so I noticed more than others. There are entertainment events most nights.
I will back to this resort. I had photos but the software was glitching and i couldnt add them.
4.0 / 10.0
Pros
Lots of pools, chairs, and beach. Could be the time of year but not crowded.
Lots of bars and bar tenders. You generally must go to a bar for service but they were there to serve.
Lots of places to eat with a variety of resturants and buffets with long hours. Food was available from 6am to 11pm.
Swim up rooms are great.
Lots of places to sit and talk.
Cons
Super smart animals. Great for photos but they will get in you bags at the pool and beach and get in your room if you dont latch the door or while housekeeping is in your room.
Housekeeping can just walk in. Big place so they are cleaning on a rotating schedule and into the evening. Get a door block.
Food was hit or miss. I loved some of the preparations but the misses were big. Piles of warm sushi, grilled vegetables in oil water, sausages that were cooked into firewood.
TIPS
Lots of photo opportunities so be prepared. If ypu like taking pics or if you are an artist of any type.
Be prepared to walk. Big resort but worth it.
The room hallways connect so you can stay dry in the rain or stay out of the sun.
Learn the map so you dont miss out on all the things offered. For families there are lots of kid things, for couple lots of privacy.
The is not a lot of entertainment in the evening so plan accordingly. I was solo so I noticed more than others. There are entertainment events most nights.
I will back to this resort. I had photos but the software was glitching and i couldnt add them.
2.0 / 10.0
The food and drinks are the worst I have ever had. The pool and ocean are both unenjoyably hot. The staff is rude, especially at the front desk. I will never go back and you should never go.
8.0 / 10.0
My property was great. There were many food places and entertainment factors that contributed to my experience. It was pretty cool from the MJ tribute to the hibachi restaurant to the animals walking near. The only alteration I'd make is making the rooms more modern. Some of the painted windows and walls look so old. Thanks.
10.0 / 10.0
This property is amazing for families traveling with younger kids. We loved that they provided beach toys so we didn't have to travel with them. The kids club and kid pool were great, my kids loved the activities and the chicken nuggets they brought out at lunch time. The restaurants were great, Miso was our favorite, they got my daughter a chocolate cake and sang to her for her bday. The staff was amazing, helpful and exceeded our expectations. The shows were great and we LOVED the kids discotec dance parties with glow paint.
10.0 / 10.0
Beautiful, Friendly staff, clean spacious rooms, excellent food !!!
6.0 / 10.0
The services not to good , the food horrible
10.0 / 10.0
I had a great stay! Hotel was great!
10.0 / 10.0
Good Hotel to come qith your family, but you will do a lot of walking
10.0 / 10.0
We loved the swim out suites!
10.0 / 10.0
Missing ceiling fans in the hallway that why we feel very hot everywhere even it is raining outside.
10.0 / 10.0
Great
8.0 / 10.0
Staffs were terrible, unfriendly
10.0 / 10.0
We just stayed 13 days at the Riviera Princess and there are pros & cons but thanks to Lorenzo the pros easily win!
CONS - we have stayed in the past in the Platinum area & it is not as special as it once was, some menu options in the a la carte restaurants are quite bad, they are constantly trying to sell you something (dont go near an information desk) & the rooms and some common areas are worn out and badly need the coming renovations. Our platinum suite was a bit of a disgrace really. worn out furniture, the couch has sooo many nasty stains on it and the same squashed bug was left on the wall for our entire 13 days
PROS! - Some of the a la carte menu options are fantastic, there is tons to do, but mostly the staff are awesome! The staff somehow in such a huge resort they managed to make it feel like it was all about us. There was Carla at Riveria Platinum reception desk, Martin a shuttle bus driver, Martin our watersports advisor, Martin our main pool bar barman, Matias our dive instructor & a fabulous lady (whose name I cant recall) who is the shorter of the two regular hosts at the snack Riveria buffet but MOST OF ALL there was Lorenzo from snack Riviera buffet. I cant say enough, that man made our vacation, his face lit up when he saw us, he was SO attentive, he shared info & advice, he made us feel special and we looked forward to seeing him every morning to start our day. Lorenzo alone is enough reason for us to return!! Gracias mi amigo!
10.0 / 10.0
The hotel has SO many resting areas for different kinds of vibes, they have a pool area where they have the main activities and music, and other large pools that are more for a relaxed atmosphere. There are multiple swim up bars and buffets that are walking distance to most points of the resort. BE CAREFUL with the small animals that look like raccoons (called Coati’s), they are not afraid of people and will steal your food and knock over your drinks. Its not really a massive nuisance, you just have to be aware of them and be careful where you put your food and drinks, just finish whatever drink/food you have when you get it and you’ll be golden throughout your time at the resort. The beach and entire resort was clean, and the employees were always attentive and friendly to us. The hotel also has a taxi service so you don’t have to buy the roundtrip taxi ride when you arrive at the airport, since the airport taxi’s will overcharge you significantly. Overall, it was a great experience for us, but its far more adult friendly than kid friendly, since most events were geared towards adults.
10.0 / 10.0
What a fantastic week at the Grand Riviera Princess! My wife and I were celebrating our very first anniversary and the staff and management truly made us feel special during our stay. From the moment we checked in we knew the staff here on another level! The resort definitely shows its age in some spots, but nothing that takes away from the experience. The room was clean, spacious, and cool to escape the scorching sun. The al a carte restaurants need some work in terms of quality, so we stuck with the buffet which was surprisingly good, with many options.
4.0 / 10.0
Unfriendly amd rude staff. We got to our room and AC was dripping water, it took the hotel 2 hours to come for help.,even at the end we had to go to the reception and wait to get a different room assigned. Bad customer service all around
8.0 / 10.0
Wonderful ! Well kept up. Would recommend.
8.0 / 10.0
property needs some repairs and repaint
2.0 / 10.0
This property was too big upon arrival. It is not relaxing at all. I’ve had leg surgery with a rod put in my leg so my leg swells when I stand or walk too much. We tried calling Expedia to ask for a refund immediately and leave the hotel to which they said we can’t until the next day when the hotel staff are available. The next day we spoke with Diana customer service at the hotel and she said I’d be refunded for all but the night we stayed. I am now on my way back home and I find out The hotel is denying me my refund when I did not stay there past one night. I left and booked another hotel as soon as I could and
Now they want to just keep my money?? The hotel smells cause of the animals, the buffets were bland as hell and beach view room was covered by jungle trees everywhere so no beach view at all. It’s a massive compound and just wait for golf carts all day to get anywhere. This was not the vacation I wanted and I do not understand how difficult it is to simply refund my money for
The nights I didn’t stay!!! I will ensure to never recommend grand Rivera to anyone heading to playa del Carmen.
10.0 / 10.0
Everyone was always really helpful, it was easy.
8.0 / 10.0
I love this hotel this is my 3rd time coming back. However my room this time was a outdated and had issues with the air conditioning also the food was not that good this time around.
8.0 / 10.0
The place was really nice and clean. The food was very tasty and the buffet very impressive. However, there was one day that the employees over 200 employees did a strike and the hotel did nothing for their staff. There was only one buffet were closed. Everything was closed. There was barely water And the hotel management nobody took ownership. The employees did a strike due to pay/tips And management were able to resolve it the next day and everything went back to normal. But it was only unfortunate. That management did nothing for their guests. Not even the rooms were cleaned
4.0 / 10.0
Beach views was good
10.0 / 10.0
Overall was a very good place to visit.
10.0 / 10.0
Property was beautiful. Staff was amazing.Animals were alittle aggressive, jump up on the table and take your food. Trolleys took too long to come. Overall we had a great trip. Looking to book again.
10.0 / 10.0
Everything went well except for one night where staff were on strike and closed a lot of amenities to the resort this issue took place for a day and was resolved the next day
10.0 / 10.0
Great
10.0 / 10.0
Everything about the hotel was awesome, the food was great and the drinks were amazing, we enjoyed every minute of it.
10.0 / 10.0
Everything went well except for one night where staff were on strike and closed a lot of amenities to the resort this issue took place for a day and was resolved the next day
10.0 / 10.0
An amazing resort!
8.0 / 10.0
Everything was amazing however the lunch and dinner at the buffet was not good at all
8.0 / 10.0
Everything was amazing however the lunch and dinner at the buffet was not good at all
8.0 / 10.0
PROS:
Great dining options, exciting entertainment, amazing and welcoming staff!
===========
CONS:
Among diverse fauna here are plenty of coati, which are very cute animals but unfortunately most trashcans on the property and at the beach specifically are not protected against them properly, so could be accessed, which can spread trash and disease etc on the beach and surrounding territory. Trashcans need to be replaced with coati-proof type.
Also, hotel employees deserve a raise for their hard work! Last day of our vacation was negatively affected by employee strike due to poor pay conditions, and the hotel management should make appropriate changes and improvements in pay to avoid such strike in the future, which can certainly disrupt a hard-earned vacation.
10.0 / 10.0
An amazing resort!
8.0 / 10.0
PROS:
Great dining options, exciting entertainment, amazing and welcoming staff!
===========
CONS:
Among diverse fauna here are plenty of coati, which are very cute animals but unfortunately most trashcans on the property and at the beach specifically are not protected against them properly, so could be accessed, which can spread trash and disease etc on the beach and surrounding territory. Trashcans need to be replaced with coati-proof type.
Also, hotel employees deserve a raise for their hard work! Last day of our vacation was negatively affected by employee strike due to poor pay conditions, and the hotel management should make appropriate changes and improvements in pay to avoid such strike in the future, which can certainly disrupt a hard-earned vacation.
10.0 / 10.0
Very nice staff, buffets are yum, everything was very nice
Perguntas frequentes
Quanto custa este estância com tudo incluído em comparação com outros em Playa del Carmen?
O preço médio de um alojamento em Playa del Carmen é de 123 € por noite. Este alojamento está 151 € acima da média.
O estacionamento está incluído neste estância com tudo incluído?
Sim, o estacionamento está listado como uma comodidade em Grand Riviera Princess - All Inclusive . Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em estância com tudo incluído?
Sim, está disponível uma piscina para utilização em Grand Riviera Princess - All Inclusive . Aproveite a água!
Grand Riviera Princess - All Inclusive permite animais de estimação?
Infelizmente, este estância com tudo incluído não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Grand Riviera Princess - All Inclusive ?
Encontrámos 10 comodidades para este alojamento. Isto inclui piscina, ar-condicionado, internet/wi-fi, estacionamento e lavandaria.
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