Our stay was ok. Check-in and check-out great. Restaurant hours are screwy. Sign said “open at 7 for breakfast”. Went for breakfast. Not open. Finally opened at 8. Good breakfast & nice and hot & fresh. NO 24 hour coffee station, yet they have a place for it. Not impressed. Have coffee in room , crappy coffee. Beds & pillows comfy, shower good.

The hotel USED to be a fantastic place to stay. Our hotel room was very well used. There was crayon on the walls and the lamp shade, the remote and phone were FILTHY. The tile in the bathroom cracked and so was the sink. the trim around the door in the bathroom was moldy from the shower. The linin was clean, however the mattresses when pulled back the sheet we noticed was grossly stained!!. It also was a stifling 72F in there when we walked in. To top it all off - nothing but young hockey players running up and down the hall until 2am, and the alarm clock was set for 6am! So thanks for that. we got little sleep in a very gross uncomfortable room. What happened to the Sheraton?!!! In the am the kids went swimming. I have never witnessed a grosser pool. cracked, and filthy lining. the hot tub had scum floating. The water slide was out of order dispite a note on the door saying "turned on upon request". we asked the front desk employee twice to turn it on. It was not busy so not sure why our request was ignored. I wish the front desk employee would've asked how our stay was. I don't think we will ever stay there again. It used to be nice and comfortable, in a convenient location in the city. Very unfortunate.

We enjoyed our stay, but the hotel looks tired. Missing knobs on doors, tiles looking like there about to fall off the shower, and holes that need patching as well as a patch in the wall appear where it looks like they’ve cut a hole in behind that was poorly patched. The beds were super comfortable and rooms were clean.

We enjoyed our stay, but the hotel looks tired. Missing knobs on doors, tiles looking like there about to fall off the shower, and holes that need patching as well as a patch in the wall appear where it looks like they’ve cut a hole in behind that was poorly patched. The beds were super comfortable and rooms were clean.

Overall is was excellent except for a qroup of indigenous individuals being loud outside in the parking lot.

We stayed here when it was new, several years ago. The service and cleanliness was good, and no issues, but it doesn’t appear much work has been done over the years to update or repair minor things like chips to moulding, stains , or scratches in elevators and on other shiny surfaces. Minor, but noticed.

We stayed here when it was new, several years ago. The service and cleanliness was good, and no issues, but it doesn’t appear much work has been done over the years to update or repair minor things like chips to moulding, stains , or scratches in elevators and on other shiny surfaces. Minor, but noticed.

I thought our room was dated and dirty. Not worth the money I spent.