We love 21c and the staff. We have stayed here several times and when the price is right we will stay again. This is a great location to power and light district and T mobile center. The amenities at this hotel are exceptional. Self park is right across the street for $10. Will stay here again.

Super cool hotel with friendly staff close to downtown KC

Super cool hotel with friendly staff close to downtown KC

I was unimpressed by the workers at the front desk upon arrival. I did not see anywhere on the confirmation that the rooms are not ready until 4pm. I was told I would be first on the list to get a room once one was ready. She never mentioned anything about the rooms not being ready till 4. We waited in the lobby which felt more like a holding cell. no water or coffee options. I did not receive any text about the room being ready at 4. Instead, I had to wait in a line while 5 others checked in before me. Seemed like the front staff was just hanging around also until anything was ready... Also having someone knock on our door at 10:45 to see if we were out of the room felt like we were being forced out. We had until 11am. That is when they should knock. Unimpressed. I like the Bentonville location better.

I was unimpressed by the workers at the front desk upon arrival. I did not see anywhere on the confirmation that the rooms are not ready until 4pm. I was told I would be first on the list to get a room once one was ready. She never mentioned anything about the rooms not being ready till 4. We waited in the lobby which felt more like a holding cell. no water or coffee options. I did not receive any text about the room being ready at 4. Instead, I had to wait in a line while 5 others checked in before me. Seemed like the front staff was just hanging around also until anything was ready... Also having someone knock on our door at 10:45 to see if we were out of the room felt like we were being forced out. We had until 11am. That is when they should knock. Unimpressed. I like the Bentonville location better.

It was a very pleasant experience to have time to wander around among such interesting art. The choices were varied and the descriptions were very profound. The room is small but fine.

The service here was amazing! The leopard room was an amazing treat! Dinner was so special—not only delicious but they printed our menu specifically for our 14th wedding anniversary! My only complaint was that our coffee maker didn’t work and you have to to request for a fridge.

It was a very pleasant experience to have time to wander around among such interesting art. The choices were varied and the descriptions were very profound. The room is small but fine.

The service here was amazing! The leopard room was an amazing treat! Dinner was so special—not only delicious but they printed our menu specifically for our 14th wedding anniversary! My only complaint was that our coffee maker didn’t work and you have to to request for a fridge.

The hotel was beautiful and so comfortable. Even though I was there for a short time, I had a great time. All of the staff were friendly and helpful. I look forward to coming back.

The hotel was beautiful and so comfortable. Even though I was there for a short time, I had a great time. All of the staff were friendly and helpful. I look forward to coming back.

The hotel staff, including the valet parking, were absolutely wonderful, start to finish! The art instillation was an fun experience and the food at the Savoy was completely amazing!

The hotel staff, including the valet parking, were absolutely wonderful, start to finish! The art instillation was an fun experience and the food at the Savoy was completely amazing!

Fabulous hotel with lots of amazing art and a great restaurant! Very walkable to everything in DT KC. Service was impeccable and the room was amazing! I will definitely be back.

Fabulous hotel with lots of amazing art and a great restaurant! Very walkable to everything in DT KC. Service was impeccable and the room was amazing! I will definitely be back.

The bed was big enough for a lot of fun.

The bed was big enough for a lot of fun.

This place is awesome! It's fun wandering around and finding hidden art peices. Definitely take the opportunity to move one of the penguins they have all over the hotel to another location (the staff encourages this).

This place is awesome! It's fun wandering around and finding hidden art peices. Definitely take the opportunity to move one of the penguins they have all over the hotel to another location (the staff encourages this).

I chose this hotel because it had a bar, restaurant, and room service. However, none of those were available because there was a convention going on that bought out the restaurant and bar. I should have been notified! Also, the designation “pet friendly” establishments should require a place to relieve dogs.

I chose this hotel because it had a bar, restaurant, and room service. However, none of those were available because there was a convention going on that bought out the restaurant and bar. I should have been notified! Also, the designation “pet friendly” establishments should require a place to relieve dogs.

I always like to start my reviews with the positive things that I enjoy. I enjoyed the fact that this property is in a safe, quiet neighborhood on the outskirts of downtown KC. This is my second time staying her, the first time was also enjoyable. I really love the free art gallery and the hotel changes the artists frequently. This time it was "The Future is Female." The staff is always courteous and friendly. The room is spacious and clean. The two things that I didn't like this time was 1.) There was a sulphuric smell emanating from the bathroom. It wasn't so bad that I had to ask to be moved, but smelled bad enough that I noticed it every time I used the restroom and had to keep the door closed whenI wasn't using it. 2.) They did away with the free coffee cart in the mornings! So you either have to use the not-so-great espresso machine in the room, or go buy a cup of coffee. It may not be that important of a thing for hotel-goers, but I really appreciate walking down to the lobby in the mornings to get a fresh, hot cup of regular coffee.

Such a great place to stay, loved the hotel, the art, the penguins and the restaurant, The Savoy.

Such a great place to stay, loved the hotel, the art, the penguins and the restaurant, The Savoy.

Great location, cool hotel

Great location, cool hotel

Didn’t service room one day, spots on carpet, scratches on sink, way too soft beds, first room they tried to put me in elevator lobby rooms that should be half price. Art installations were really great. Good museum, bad hotel.

Didn’t service room one day, spots on carpet, scratches on sink, way too soft beds, first room they tried to put me in elevator lobby rooms that should be half price. Art installations were really great. Good museum, bad hotel.

The three day stay started out perfectly. Dinner at the savoy with reservations poor table them the bill with tremendous discounts that we did not have. We are very honest and told the waiter it was incorrect got it corrected and paid appropriately. The next day off to next stop. Return no water no coffee new bedding and towels. Downstairs asked and treated like a baffon that I was unaware I needed to refill the water in another floor and refills were extra 10 dollars told the room service is only other day. Like it was a motel. I am certain the hotel deej clerk should be dismissed at the least, the food at savoy ok just ok wine selection poor. The area fine the hotel fine. Care and service spotty.

The three day stay started out perfectly. Dinner at the savoy with reservations poor table them the bill with tremendous discounts that we did not have. We are very honest and told the waiter it was incorrect got it corrected and paid appropriately. The next day off to next stop. Return no water no coffee new bedding and towels. Downstairs asked and treated like a baffon that I was unaware I needed to refill the water in another floor and refills were extra 10 dollars told the room service is only other day. Like it was a motel. I am certain the hotel deej clerk should be dismissed at the least, the food at savoy ok just ok wine selection poor. The area fine the hotel fine. Care and service spotty.

Staff was friendly. Hotel was clean. Services were somewhat limited. Would have liked earlier availability of coffee and perhaps more choices if restaurant/bar

Always an enjoyable experience.