Really nice hotel to a good price

Really nice hotel to a good price

Staff less then helpful. Phones didn’t work in the room and no room service available

Staff less then helpful. Phones didn’t work in the room and no room service available

One reason for booking this hotel was the skybar and the view. So, with a hotel outside centrum with access through gondola that close relative early that skybar are the inhouse essensial for a quiet and relaxing evening. So when they close the skybar for private event 2nights in a raw, but do not tell us about that when we arrive. That's bad service (for not telling) and stupid sort of ruined our entire plan for our first evening there. No drinks, no long relaxing evening. Just nothing. We will for sure never return to this hotel.

One reason for booking this hotel was the skybar and the view. So, with a hotel outside centrum with access through gondola that close relative early that skybar are the inhouse essensial for a quiet and relaxing evening. So when they close the skybar for private event 2nights in a raw, but do not tell us about that when we arrive. That's bad service (for not telling) and stupid sort of ruined our entire plan for our first evening there. No drinks, no long relaxing evening. Just nothing. We will for sure never return to this hotel.

This hotel had a great view , the staff it’s amazing. You have a huge choice in the breakfast also.

This hotel had a great view , the staff it’s amazing. You have a huge choice in the breakfast also.

Didn’t realize the hotel was halfway up the mountain when I booked but it was a pleasant surprise. Was kinda lost a first trying to find it but once you figure it out and get up to it the view is great and the hotel itself is perfect.

Didn’t realize the hotel was halfway up the mountain when I booked but it was a pleasant surprise. Was kinda lost a first trying to find it but once you figure it out and get up to it the view is great and the hotel itself is perfect.

I'm really impressed with the service at this hotel. Upon arrival in Levi, there was a small misunderstanding regarding our room due to our small dog. We needed a specific type of room and were pleasantly surprised to be upgraded to a suite. The hotel provided a food bowl, snacks, and a towel for our dog at no extra cost. Additionally, during dinner at the restaurant, when we mentioned that the wine didn't pair well with the food, the waiter gave us the wine for free. Exceptional service at this hotel.

I'm really impressed with the service at this hotel. Upon arrival in Levi, there was a small misunderstanding regarding our room due to our small dog. We needed a specific type of room and were pleasantly surprised to be upgraded to a suite. The hotel provided a food bowl, snacks, and a towel for our dog at no extra cost. Additionally, during dinner at the restaurant, when we mentioned that the wine didn't pair well with the food, the waiter gave us the wine for free. Exceptional service at this hotel.

We had 16 degrees in our room and we asked the reception to increase the temperature- nothing happened. The breakfast was really good and plenty of choices

We had 16 degrees in our room and we asked the reception to increase the temperature- nothing happened. The breakfast was really good and plenty of choices

nice ski in ski out resort Good breakfast buffet here Definitely a good place to stay if plan for snowboarding or ski trip in Levi

nice ski in ski out resort Good breakfast buffet here Definitely a good place to stay if plan for snowboarding or ski trip in Levi

Excellent hotel, although it doesn't make clear that you will need to pay 9euros per person a day to access the hotel via the gondala on top of your stay, but the hotel was lovely had everything you need and beautifully located. Food is super expensive in the restaurant though.

Excellent hotel, although it doesn't make clear that you will need to pay 9euros per person a day to access the hotel via the gondala on top of your stay, but the hotel was lovely had everything you need and beautifully located. Food is super expensive in the restaurant though.

Beautiful hotel. Staff are warm and welcoming. Breakfast is plentiful and of a good standard. Rooms are spacious and the beds comfortable. Hotel is exceptionally clean throughout.

Beautiful hotel. Staff are warm and welcoming. Breakfast is plentiful and of a good standard. Rooms are spacious and the beds comfortable. Hotel is exceptionally clean throughout.

Nice hotel but restaurants and food not great . Staff /reception staff very cold and stand off

Nice hotel but restaurants and food not great . Staff /reception staff very cold and stand off

Ski in and ski out resort location. Relaxing stay for the non-skier as well.

Ski in and ski out resort location. Relaxing stay for the non-skier as well.

Excellent customer service - front desk. Beautiful hotel; beautiful location.

Excellent customer service - front desk. Beautiful hotel; beautiful location.

Helt ok

Helt ok

Lovely big room, with enormous shower. Breakfast was good with lots of choices Be careful, if you book through a 3rd party you need to pay for the gondola tickets - 8euro per person per day.

Lovely big room, with enormous shower. Breakfast was good with lots of choices Be careful, if you book through a 3rd party you need to pay for the gondola tickets - 8euro per person per day.

Spacious and very clean room with a view. Good facilities for skis etc. with shower (when skiing past check out time and wanting to freshen out before leaving). AirPort bus stops, pre-announcement to reseption needed. If you have ski pass it’s easy to move to village (otherwise one time lift ticket or mini bus transfer available. In the evening ski lift free of charge). Ski in and out. Laundry room with tumble dryers available. Restaurant did not have crowd when village restaurant had queues. Was great value for money.

Spacious and very clean room with a view. Good facilities for skis etc. with shower (when skiing past check out time and wanting to freshen out before leaving). AirPort bus stops, pre-announcement to reseption needed. If you have ski pass it’s easy to move to village (otherwise one time lift ticket or mini bus transfer available. In the evening ski lift free of charge). Ski in and out. Laundry room with tumble dryers available. Restaurant did not have crowd when village restaurant had queues. Was great value for money.