A lot of traffic noise from the stret

A lot of traffic noise from the stret

Nice spacious unit with two bedrooms and bathrooms. Beautiful view from the window. A beautiful lady from reception helped us to find nice restaurants nearby.

Nice spacious unit with two bedrooms and bathrooms. Beautiful view from the window. A beautiful lady from reception helped us to find nice restaurants nearby.

While we would stay here again, due to location and spaciousness of unit--more like an apartment than a hotel room--very nice, with washing machine, there is definite room for improvement. The check in was a nightmare, arriving by car at night. The hotel was marked only by a small tile next to the door. We drove by it several times and could not find it. We did call and reach a person but no one offered to come outside to flag us down etc. We even stopped to ask at neighboring businesses who had no idea of it. There is a mattress store across the street with 24/7 lighted signage--this can help you locate it! There is NO PARKING if you are arriving in a vehicle. The description/picture of seaside view is not accurate--that is only from a rooftop deck and not all that great. Both of our units overlooked an alleyway and other apartments. Our heat/AC was not working and they provided a portable fan unit inside our unit. That was fine but we were only notified on check in. Again, we would stay there due to location for Good Friday Processional but there is much they can do to make it a more accurate description and easier to find.

While we would stay here again, due to location and spaciousness of unit--more like an apartment than a hotel room--very nice, with washing machine, there is definite room for improvement. The check in was a nightmare, arriving by car at night. The hotel was marked only by a small tile next to the door. We drove by it several times and could not find it. We did call and reach a person but no one offered to come outside to flag us down etc. We even stopped to ask at neighboring businesses who had no idea of it. There is a mattress store across the street with 24/7 lighted signage--this can help you locate it! There is NO PARKING if you are arriving in a vehicle. The description/picture of seaside view is not accurate--that is only from a rooftop deck and not all that great. Both of our units overlooked an alleyway and other apartments. Our heat/AC was not working and they provided a portable fan unit inside our unit. That was fine but we were only notified on check in. Again, we would stay there due to location for Good Friday Processional but there is much they can do to make it a more accurate description and easier to find.

Check in was a nightmare. Two rooms were booked, one through Expedia and one through booking.com Turned up and no rooms were available. Manager Laura was phoned who initially apologised but blamed it on Expedia. She would not give a refund. Later she offered alternative accomodation, but after another hour or so came back to me saying this was unavailable. Booked another hotel and quite some time later she advised she had found us a hotel. Very poor service. The hotel and expedia have no standards, they are just happy to take your money. I would not recommend this hotel or expedia to anyone.

Check in was a nightmare. Two rooms were booked, one through Expedia and one through booking.com Turned up and no rooms were available. Manager Laura was phoned who initially apologised but blamed it on Expedia. She would not give a refund. Later she offered alternative accomodation, but after another hour or so came back to me saying this was unavailable. Booked another hotel and quite some time later she advised she had found us a hotel. Very poor service. The hotel and expedia have no standards, they are just happy to take your money. I would not recommend this hotel or expedia to anyone.