I'm asking refund for the booking on 6/15. Our train arrived late that day, but I sent the message repeatedly earlier asking for instructions to get the key. There was no single response. When we arrived in the midnight, with neighbors help, got in the gate, found the building, got in the entrance, in the room box there was no key at all. Called the owner many times, there was no response. We have to find somewhere else to stay that time!

I'm asking refund for the booking on 6/15. Our train arrived late that day, but I sent the message repeatedly earlier asking for instructions to get the key. There was no single response. When we arrived in the midnight, with neighbors help, got in the gate, found the building, got in the entrance, in the room box there was no key at all. Called the owner many times, there was no response. We have to find somewhere else to stay that time!