Los Olivos was a nice hotel, we had a few problems at check in with the room. And although tough to sort out with the night desk we got moved eventually. After that everything was great. Food was good and constantly refreshed with new food which meant we knew when we eat the food hadn’t sat there for hours. The sky bar was great and nice to have one free drink up there to enjoy it. Hotel is right next to the beach and options for trips out were great.

Los Olivos was a nice hotel, we had a few problems at check in with the room. And although tough to sort out with the night desk we got moved eventually. After that everything was great. Food was good and constantly refreshed with new food which meant we knew when we eat the food hadn’t sat there for hours. The sky bar was great and nice to have one free drink up there to enjoy it. Hotel is right next to the beach and options for trips out were great.

Excellent location

Excellent location

Los Olivios is a potentially beautiful destination. It is looking very tired and in need of work to bring it back up to the standard you would expect. Paint was dripped on the tiles in the bathroom, the door was in disrepair, needing paint and the lock tightened. Pool has lots of black mould and huge numbers of missing tiles. The Expedia description said upper floor with AC. When we arrived we spent first night on lower floor with no AC - it was an oven! It took 4 visits to reception and several conversations to resolve the issue - the manager was good about this and was aware of the issue. Parking - after one extremely rude gentleman receptionist - glasses, stubbly beard, we parked on the upper road for free, you can park on yellow lines outside hotel 3pm - 8am for free too. - half the distance to their parking lot priced at €10 per day but you have to go between 10am and 6pm to get this otherwise you pay the €22 normal day rate (about a 7-8 minute walk) Breakfast was fantastic, polite staff and very clean / tidy and well organised.

Los Olivios is a potentially beautiful destination. It is looking very tired and in need of work to bring it back up to the standard you would expect. Paint was dripped on the tiles in the bathroom, the door was in disrepair, needing paint and the lock tightened. Pool has lots of black mould and huge numbers of missing tiles. The Expedia description said upper floor with AC. When we arrived we spent first night on lower floor with no AC - it was an oven! It took 4 visits to reception and several conversations to resolve the issue - the manager was good about this and was aware of the issue. Parking - after one extremely rude gentleman receptionist - glasses, stubbly beard, we parked on the upper road for free, you can park on yellow lines outside hotel 3pm - 8am for free too. - half the distance to their parking lot priced at €10 per day but you have to go between 10am and 6pm to get this otherwise you pay the €22 normal day rate (about a 7-8 minute walk) Breakfast was fantastic, polite staff and very clean / tidy and well organised.

For a 3 star hotel, it has great facilities, close to amenities. Fañabe beach and playa del duque walking distance. The front of house staff is ok. Could do with a bit more hospitality. The rooms were good. House keeping every 2 days. Not a problem, just keep tidy. The food is AMAZING, local produce and something for everyone. For what it is, it is a very good property/hotel.

For a 3 star hotel, it has great facilities, close to amenities. Fañabe beach and playa del duque walking distance. The front of house staff is ok. Could do with a bit more hospitality. The rooms were good. House keeping every 2 days. Not a problem, just keep tidy. The food is AMAZING, local produce and something for everyone. For what it is, it is a very good property/hotel.

Nice place..Recommend

Nice place..Recommend

Was a bit worried given other reviews here but a nice pleasant hotel given the star rating and cost. Had a great time using this as a base for a family of 3. Positives: Brilliant location, decent pool area, good breakfast, nice rooms, pleasant staff. Negatives: no air con (not an issue for us in February but could be in summer), dinner a bit samey and fairly average, cleaning of rooms only every few days and our towels got replaced with small ones. Overall happy and would use again given the cost and location.

Was a bit worried given other reviews here but a nice pleasant hotel given the star rating and cost. Had a great time using this as a base for a family of 3. Positives: Brilliant location, decent pool area, good breakfast, nice rooms, pleasant staff. Negatives: no air con (not an issue for us in February but could be in summer), dinner a bit samey and fairly average, cleaning of rooms only every few days and our towels got replaced with small ones. Overall happy and would use again given the cost and location.

Only 20 mins from the airport. Great location, right on the prom. Lots of dining and supermarket options nearby. Reception staff could have been a bit friendlier, majority were ok but some a bit abrupt. Breakfast options were great, had all the various options anyone could really need. Staff there were efficient. Room was clean, only downside was we were given a room with balcony in the ground floor right next to the car park shutters so a bit noise from them and no balcony view although didn’t bother us as we were out most of the time with friends. Overall a positive experience.

Only 20 mins from the airport. Great location, right on the prom. Lots of dining and supermarket options nearby. Reception staff could have been a bit friendlier, majority were ok but some a bit abrupt. Breakfast options were great, had all the various options anyone could really need. Staff there were efficient. Room was clean, only downside was we were given a room with balcony in the ground floor right next to the car park shutters so a bit noise from them and no balcony view although didn’t bother us as we were out most of the time with friends. Overall a positive experience.

On arrival the property seemed clean and overall lovely. The location was great. We arrived at around 4pm so we decided to just drop our bags quick change and head out. When coming back to our apartment we noticed ants in the kitchen and the pull out bed was broken also the shower did not get hot. When going to deal with it we were told there was no1 on site to sort out our problems and they would be dealt with. The following evening we went back to reception to report nothing had been dealt with and we were also missing pillows and sheets ect. The night receptionist rudely got a pillow cover went and got a pillow from the reception sofa bearing in mind what many people sit on daily hot and sweaty and stared to aggressively put the pillow in the cushion cover as to where we point blank refused to use that. Anyway we just dealt with the sleeping situation and accepted our issues would not be resolved. We were all inclusive and found little option for vegetarians but overall the food was ok same with the drink it wasn’t much extra to go all inclusive so we were content with what we had paid. The beach club was great a nice vibe, busy and lovely scenery. You have to pay 20 euro to lend towels and you got this back only if you provide the paperwork that comes with it which we weren’t told this when getting the towels luckily we had kept it in the room or a refund wouldn’t be given. There did seem to be alot nicer rooms than ours but unfortunately I wouldn’t stay again

On arrival the property seemed clean and overall lovely. The location was great. We arrived at around 4pm so we decided to just drop our bags quick change and head out. When coming back to our apartment we noticed ants in the kitchen and the pull out bed was broken also the shower did not get hot. When going to deal with it we were told there was no1 on site to sort out our problems and they would be dealt with. The following evening we went back to reception to report nothing had been dealt with and we were also missing pillows and sheets ect. The night receptionist rudely got a pillow cover went and got a pillow from the reception sofa bearing in mind what many people sit on daily hot and sweaty and stared to aggressively put the pillow in the cushion cover as to where we point blank refused to use that. Anyway we just dealt with the sleeping situation and accepted our issues would not be resolved. We were all inclusive and found little option for vegetarians but overall the food was ok same with the drink it wasn’t much extra to go all inclusive so we were content with what we had paid. The beach club was great a nice vibe, busy and lovely scenery. You have to pay 20 euro to lend towels and you got this back only if you provide the paperwork that comes with it which we weren’t told this when getting the towels luckily we had kept it in the room or a refund wouldn’t be given. There did seem to be alot nicer rooms than ours but unfortunately I wouldn’t stay again

Apart of construction work, everything else was perfect as usual

Apart of construction work, everything else was perfect as usual

While expectations were relatively low being a three star hotel at this price point they were still far from being met during our stay. The hotel and room itself were not finished to a high standard. A number of plug sockets were either broken or loose from the wall which may pose a safety risk. Building work was constantly being carried out on site at all hours and towards the end of our stay large swathes of the hotel were sectioned off to accomodate the miss universe event being hosted here. Much of the restaurant and reception were off limits and we were made to feel like second class citizens in the hotel while the contestants for this event were seemingly prioritised in all instances. Additionally, we were not forewarned or notified about the presence of this event being held here which would have influenced our choice to stay here. During our stay we had a number of visits to our room. One included a spanish speaking maintenance team which insisted on inspecting the lock on our door with no regard for the fact that neither my partner or myself were clothed appropriately. We received a second visit from a mysterious indiviual who questioned me regarding who I'd booked our stay through and how much we had paid, with little explanation or additional context. Although selecting an all inclusive package for 7 nights we decided to eat out 90% of the time due to the food on offer being of a low quality. Basic amenties such as the room safe were an additional charge.

While expectations were relatively low being a three star hotel at this price point they were still far from being met during our stay. The hotel and room itself were not finished to a high standard. A number of plug sockets were either broken or loose from the wall which may pose a safety risk. Building work was constantly being carried out on site at all hours and towards the end of our stay large swathes of the hotel were sectioned off to accomodate the miss universe event being hosted here. Much of the restaurant and reception were off limits and we were made to feel like second class citizens in the hotel while the contestants for this event were seemingly prioritised in all instances. Additionally, we were not forewarned or notified about the presence of this event being held here which would have influenced our choice to stay here. During our stay we had a number of visits to our room. One included a spanish speaking maintenance team which insisted on inspecting the lock on our door with no regard for the fact that neither my partner or myself were clothed appropriately. We received a second visit from a mysterious indiviual who questioned me regarding who I'd booked our stay through and how much we had paid, with little explanation or additional context. Although selecting an all inclusive package for 7 nights we decided to eat out 90% of the time due to the food on offer being of a low quality. Basic amenties such as the room safe were an additional charge.

Excellent, friendly and very helpful reception staff throughout our stay. Rooms as per description and we had a lovely seaview. Pool lovely. Downside is that pool chairs are crammed in next to each other. Great location.

Excellent, friendly and very helpful reception staff throughout our stay. Rooms as per description and we had a lovely seaview. Pool lovely. Downside is that pool chairs are crammed in next to each other. Great location.

The receptionist was pleasant but buzzed around a million miles a minute, seemed like customers were taking him away from more pressing matters on his computer. At one point we were waiting to get refunded for towels and there was a 30 min wait in a lobby full of people at 9pm. I would suggest 2 reception staff at peak hours as people were visibly upset. We weren't given proper directions to our room or told that there was a more convenient entrance that would have avoided us having to lug bags around the property in sweltering heat. Wifi barely worked, when we mentioned it we were always told someone was working on it - had to turn on my roaming and use my phone data to check-in for our flights home. Our room was a good size for us and 1 child, the beds were comfortable however we had little bugs all over the counters from the day we arrived until we left and no AC. In 9 nights on day 4 we asked for maid service to get new towels and she just rehung our dirty ones from the floor and never gave us more TP. We had half of a roll left, asked reception for more and they only gave us 1 so we had to go ask for more before we left. The breakfast was decent (great fresh croissants) but dinners were poor quality, cold food and poor options so we went out most nights. If you are half board they essentially ignore you and even water isn't included with dinner. We asked about parking said we'd pay but kept being told to try free parking in the area (which is blocks away uphill).

The receptionist was pleasant but buzzed around a million miles a minute, seemed like customers were taking him away from more pressing matters on his computer. At one point we were waiting to get refunded for towels and there was a 30 min wait in a lobby full of people at 9pm. I would suggest 2 reception staff at peak hours as people were visibly upset. We weren't given proper directions to our room or told that there was a more convenient entrance that would have avoided us having to lug bags around the property in sweltering heat. Wifi barely worked, when we mentioned it we were always told someone was working on it - had to turn on my roaming and use my phone data to check-in for our flights home. Our room was a good size for us and 1 child, the beds were comfortable however we had little bugs all over the counters from the day we arrived until we left and no AC. In 9 nights on day 4 we asked for maid service to get new towels and she just rehung our dirty ones from the floor and never gave us more TP. We had half of a roll left, asked reception for more and they only gave us 1 so we had to go ask for more before we left. The breakfast was decent (great fresh croissants) but dinners were poor quality, cold food and poor options so we went out most nights. If you are half board they essentially ignore you and even water isn't included with dinner. We asked about parking said we'd pay but kept being told to try free parking in the area (which is blocks away uphill).