The staff is not friendly and when I came back late the door was locked from the lobby. I tried ringing bell and no one came out. I had to push the door open. Room doesn’t have working fan.

The staff is not friendly and when I came back late the door was locked from the lobby. I tried ringing bell and no one came out. I had to push the door open. Room doesn’t have working fan.

Excellent value for a well-appointed and spotless large room (Limon Suite) just a short walk to the center of town. Takes about 10 minutes to Mega and 8 minutes to the Aqua Safari pier in front of Casa Mexicana. The property has a set of stairs leading to the front door of the living areas, always locked. You get a set of three keys: the outside door, your room door, and the room safe. Bottled water is provided along with a small refrigerator. You can refill your water bottle from a cooler on the second floor. Breakfast served from 0730 to 1000. Most of the time I ate at 0730 due to scuba diving pickup and the friendly staff was always ready on time. Memo communicated quickly with WhatsApp. You must Venmo (the easiest way) the first night's cost to hold your reservation and then pay the remainder via Venmo prior to arrival or in cash when you arrive. The common lounging areas are comfortable and private. There are several good restaurants within a 5 minute walk. I discovered I enjoyed the superior accommodations more than having a beach/ocean front view with a pool for about half the price. I definitely will stay here when I return to Cozumel on future dive trips.

Excellent value for a well-appointed and spotless large room (Limon Suite) just a short walk to the center of town. Takes about 10 minutes to Mega and 8 minutes to the Aqua Safari pier in front of Casa Mexicana. The property has a set of stairs leading to the front door of the living areas, always locked. You get a set of three keys: the outside door, your room door, and the room safe. Bottled water is provided along with a small refrigerator. You can refill your water bottle from a cooler on the second floor. Breakfast served from 0730 to 1000. Most of the time I ate at 0730 due to scuba diving pickup and the friendly staff was always ready on time. Memo communicated quickly with WhatsApp. You must Venmo (the easiest way) the first night's cost to hold your reservation and then pay the remainder via Venmo prior to arrival or in cash when you arrive. The common lounging areas are comfortable and private. There are several good restaurants within a 5 minute walk. I discovered I enjoyed the superior accommodations more than having a beach/ocean front view with a pool for about half the price. I definitely will stay here when I return to Cozumel on future dive trips.

Pros: -Cute design inside the property and the rooms, nice balcony with a hammock. -Good proportion breakfast that was served in a nice backyard covered with trees. Cons: -When you arrive, you have to wait at the door for someone to open. We only had to wait 5-10 minutes. -Cash payment only. -Only Spanish speaking host, who wasn't very welcoming and asked for the payment at the door even before we entered the property. -Awful bath towels that are extremely crusty that hurts your skin. -Internet is not reliable. -No one at the property when you need something.

Pros: -Cute design inside the property and the rooms, nice balcony with a hammock. -Good proportion breakfast that was served in a nice backyard covered with trees. Cons: -When you arrive, you have to wait at the door for someone to open. We only had to wait 5-10 minutes. -Cash payment only. -Only Spanish speaking host, who wasn't very welcoming and asked for the payment at the door even before we entered the property. -Awful bath towels that are extremely crusty that hurts your skin. -Internet is not reliable. -No one at the property when you need something.

Very clean. Instead of tearing down all the trees when it was built, the design incorporated the trees into the hotel ambiance. Very peaceful. We came to scuba, not swim, but we did try and use the pool upon arrival and it is across the street and not in swimmable condition. Again, we were fine with not swimming, but if you are looking to hang out by the pool during your trip, I wouldn’t recommend this hotel unless the pool and surrounding area is cleaned up.

Very clean. Instead of tearing down all the trees when it was built, the design incorporated the trees into the hotel ambiance. Very peaceful. We came to scuba, not swim, but we did try and use the pool upon arrival and it is across the street and not in swimmable condition. Again, we were fine with not swimming, but if you are looking to hang out by the pool during your trip, I wouldn’t recommend this hotel unless the pool and surrounding area is cleaned up.