Love this place! Clean, nice staff, good breakfast.

Customer service was great clean rooms awesome price!!

Customer service was great clean rooms awesome price!!

Room looked as if they recently upgraded. We had a room with a kitchenette. But the room had NOTHING no dishes no silverware no pans. We asked about it and was told for $50 cash deposit they would give us a cook set. Also no where to sit to eat the only chair in the room reclined back making you feel like your gonna fall out it. No table. Also every morning awakened by construction at 5 am. On arrival front desk lady was not friendly at all seemed inconvenienced as we are checking in. Floors of room were not clean.

Room looked as if they recently upgraded. We had a room with a kitchenette. But the room had NOTHING no dishes no silverware no pans. We asked about it and was told for $50 cash deposit they would give us a cook set. Also no where to sit to eat the only chair in the room reclined back making you feel like your gonna fall out it. No table. Also every morning awakened by construction at 5 am. On arrival front desk lady was not friendly at all seemed inconvenienced as we are checking in. Floors of room were not clean.

Didn’t stay we went in the room looked bad the door didn’t even completely shut . I tremors to get a refund but because I went though hotel.com. I couldn’t get my money back wasted 400 dollars had to pay 600 for another hotel . Will never book with hotel .com

Didn’t stay we went in the room looked bad the door didn’t even completely shut . I tremors to get a refund but because I went though hotel.com. I couldn’t get my money back wasted 400 dollars had to pay 600 for another hotel . Will never book with hotel .com

Although appears refurbished it was poor quality and noisy between rooms from each side and above.

Room was great. Breakfast was ok same meat 1st 2 days and just one waffle maker. I asked all 3 days to get computers to work so i could check my email nobody was able to help me with this problem. Everything else was good...

Room was great. Breakfast was ok same meat 1st 2 days and just one waffle maker. I asked all 3 days to get computers to work so i could check my email nobody was able to help me with this problem. Everything else was good...

Although appears refurbished it was poor quality and noisy between rooms from each side and above.

Check in was ready when we arrived. We were given a room on second floor but was able to move to a first floor room because of my parents age and there not being an elevator at this motel. Breakfast was ok.

Check in was ready when we arrived. We were given a room on second floor but was able to move to a first floor room because of my parents age and there not being an elevator at this motel. Breakfast was ok.

Overall it was okay, but we did notice there was stains on the curtains and just made it seem not as clean as it should be.

Overall it was okay, but we did notice there was stains on the curtains and just made it seem not as clean as it should be.

Was an afforable stay in Piegon Forge. We only stayed one night. Had wonderful service from the front desk staff. Safe enough area. Just off the main street. Only complaint was that the floor was dirty. We had black feet just from walking within the room. They could easily mop between stays.

Was an afforable stay in Piegon Forge. We only stayed one night. Had wonderful service from the front desk staff. Safe enough area. Just off the main street. Only complaint was that the floor was dirty. We had black feet just from walking within the room. They could easily mop between stays.

Very Close to a Trolley stop which was nice as I was there for NQC. I don't normally like hotels where the rooms are not inside, but for the value here it was great. The rooms are newly remodeled and spotless. The staff was friendly and helpful, free wifi. Its simple but it is safe and clean.

Very Close to a Trolley stop which was nice as I was there for NQC. I don't normally like hotels where the rooms are not inside, but for the value here it was great. The rooms are newly remodeled and spotless. The staff was friendly and helpful, free wifi. Its simple but it is safe and clean.

Bed Bugs! Bedbugs! B E D B U G S! When we confronted the front desk, the person said that he could not come up he would have the manager call us. I asked him if they had a protocol and he said yes here is the manager’s number. He said the manager would call us. It has been four days. No call. The motel was rated 8.6 I rated no more than a three. The worst motel I have stayed at in at least 20 years. Will absolutely think twice about a best western motel again.

Bed Bugs! Bedbugs! B E D B U G S! When we confronted the front desk, the person said that he could not come up he would have the manager call us. I asked him if they had a protocol and he said yes here is the manager’s number. He said the manager would call us. It has been four days. No call. The motel was rated 8.6 I rated no more than a three. The worst motel I have stayed at in at least 20 years. Will absolutely think twice about a best western motel again.

Looks like Best Western took over a motel facility. 2 floors, no elevator, doors to the outside, just off the main drag. Discouraged at first but room was spacious, clean, comfortable, quiet. Small kitchen including 3/4 fridge and 2 burner induction plate. Walk in shower was convenient. Didnt stay for bfast.

Looks like Best Western took over a motel facility. 2 floors, no elevator, doors to the outside, just off the main drag. Discouraged at first but room was spacious, clean, comfortable, quiet. Small kitchen including 3/4 fridge and 2 burner induction plate. Walk in shower was convenient. Didnt stay for bfast.

Well im guessing it was clean since it had stong smell of cleaning supply. But this place was about as simple as it gets. Only chairs to sit in was a desk chair and a generic "kitchen" chair to sit in. A hole in the bathroom door. The room was so "empty" of furniture it echoed when you talked. No worker at the front desk after 11pm so if you need something you'll have to wait til morning. This place simply not for me. Actually paid for 2 nights but didn't even stay one. I went down to my usual place of staying and got a room for my 2 night stay. So much better. Should have never tried something "new". I would share my photos but it won't let me.

Well im guessing it was clean since it had stong smell of cleaning supply. But this place was about as simple as it gets. Only chairs to sit in was a desk chair and a generic "kitchen" chair to sit in. A hole in the bathroom door. The room was so "empty" of furniture it echoed when you talked. No worker at the front desk after 11pm so if you need something you'll have to wait til morning. This place simply not for me. Actually paid for 2 nights but didn't even stay one. I went down to my usual place of staying and got a room for my 2 night stay. So much better. Should have never tried something "new". I would share my photos but it won't let me.

Great room. Comfortable beds. Older hotel but very clean and renovated.

Great room. Comfortable beds. Older hotel but very clean and renovated.

I had such high hopes for this place, based on the rating, but I was quickly disappointed. There isn’t an elevator so if you’re not able to climb stairs, sorry about your luck. If want ice, it would be quicker to drive to a gas station than to walk to the ice machine. The shower was dirty. Our towels were laying in the floor when we walked into the room. The floors were filthy. I have so many bad things to say but at the same time, it smelled really good in the room. So there’s that.

I didn't like not having more space to sit things after unpacking.

Nice and clean showers with strong water pressure, big TV, comfortable beds.

Nice and clean showers with strong water pressure, big TV, comfortable beds.

Older but has been remodeled… looks nice very clean… staff was great to work with excellent value for the money