Service was slow. Some of the presentation was tatty.

Breakfast was very bad, afternoon food good. Very poor for £137 for one night, very disappointed.

Breakfast was very bad, afternoon food good. Very poor for £137 for one night, very disappointed.

My one night was very enjoyable and relaxing.

My one night was very enjoyable and relaxing.

Called the hotel and emailed multiple times but there was no answer. Very difficult to reach them when not on site. But the service was good when you're there. I've never stayed a hotel where you could not contact them before arrival.

Called the hotel and emailed multiple times but there was no answer. Very difficult to reach them when not on site. But the service was good when you're there. I've never stayed a hotel where you could not contact them before arrival.

Room and breakfast were fine. The hotel is quite scruffy and could do with a lick of paint and new flooring. Staff were nice but inexperienced. Breakfast was standard 3*. However the restaurant is insanely overpriced and poor quality. The menu sounds good but every single dish disappointed. Between 4 of us we had a handful of nibbles and 4 mains, one drink each (2 soft) and the bill came to £190! The dishes looked good but were bland and lacking texture. For example the £24 salad had no dressing. Avoid the restaurant - much better options available in the village

Room and breakfast were fine. The hotel is quite scruffy and could do with a lick of paint and new flooring. Staff were nice but inexperienced. Breakfast was standard 3*. However the restaurant is insanely overpriced and poor quality. The menu sounds good but every single dish disappointed. Between 4 of us we had a handful of nibbles and 4 mains, one drink each (2 soft) and the bill came to £190! The dishes looked good but were bland and lacking texture. For example the £24 salad had no dressing. Avoid the restaurant - much better options available in the village

Overnight stay, would highly recommend. Exceptionally good value for money. Staff go out of their way to be helpful. Rooms clean and fresh with added touches which even more expensive hotels have stopped providing. Evening meal was great. Breakfast could have done with more than one server, food not topped up sufficiently quickly, but would still give 10/10

Overnight stay, would highly recommend. Exceptionally good value for money. Staff go out of their way to be helpful. Rooms clean and fresh with added touches which even more expensive hotels have stopped providing. Evening meal was great. Breakfast could have done with more than one server, food not topped up sufficiently quickly, but would still give 10/10

We were in room 25, due to the walkway on the floor above us, this was a noisy room. Usually late at night or early in the morning when guests were mobile.

We were in room 25, due to the walkway on the floor above us, this was a noisy room. Usually late at night or early in the morning when guests were mobile.

Was lovely old building, very relaxed. Near the canal. Tea and coffee in room. Very clean and comfortable

Was lovely old building, very relaxed. Near the canal. Tea and coffee in room. Very clean and comfortable

Beautiful clean friendly hotel. Staff were very good. My radiator was on hot all night & with being on the ground floor i was unable to leave window open. Tv did not work, breakfast was not hot as it wasa buffet could do with having covers over to keep warm Having said that i would stay there again

Beautiful clean friendly hotel. Staff were very good. My radiator was on hot all night & with being on the ground floor i was unable to leave window open. Tv did not work, breakfast was not hot as it wasa buffet could do with having covers over to keep warm Having said that i would stay there again

I was in the rooms the other side of the hotel room 44 and the room just felt very dated and the floors were all creaking wherever I walked, I know this is an old building but it was poor to be honest.

I was in the rooms the other side of the hotel room 44 and the room just felt very dated and the floors were all creaking wherever I walked, I know this is an old building but it was poor to be honest.

Excellent

Excellent

Lovely comfy room and great staff. Aweosme fireplace in lobby bar

Lovely comfy room and great staff. Aweosme fireplace in lobby bar

Generally a nice hotel, with what would be a nice atmosphere. I think I was unlucky to book on the same night as quite a large Xmas party which over stretched the staff. When I got to the room, it was clean, however the bathroom needs a bit of a revamp, the hot tap was loose, shower had no temp gauge and was very inconsistent with the temperature. Breakfast was very nice, and the morning staff had things a bit more under control. Nice early start on the breakfast which was appreciated for a business trip.

Generally a nice hotel, with what would be a nice atmosphere. I think I was unlucky to book on the same night as quite a large Xmas party which over stretched the staff. When I got to the room, it was clean, however the bathroom needs a bit of a revamp, the hot tap was loose, shower had no temp gauge and was very inconsistent with the temperature. Breakfast was very nice, and the morning staff had things a bit more under control. Nice early start on the breakfast which was appreciated for a business trip.

Lovely old building, nice atmosphere. Slightly over priced and dinner service was a tad slow. Nice grounds and pleasant exterior

Lovely old building, nice atmosphere. Slightly over priced and dinner service was a tad slow. Nice grounds and pleasant exterior

Hotel and staff were lovely but the place does need some TLC. Things like usb charging in rooms would be good, no water in room, our cold shower tap didn't work. Breakfast was buffet style but they were overwhelmed on Sunday morning with wedding party. Grounds were lovely. Bed comfy, ok for quick 1 or 2 night stay.

Hotel and staff were lovely but the place does need some TLC. Things like usb charging in rooms would be good, no water in room, our cold shower tap didn't work. Breakfast was buffet style but they were overwhelmed on Sunday morning with wedding party. Grounds were lovely. Bed comfy, ok for quick 1 or 2 night stay.

Good looking hotel, friendly staff, comfy room, breakfast not to my taste felt re-heated

Good looking hotel, friendly staff, comfy room, breakfast not to my taste felt re-heated

Very poor customer service, especially the reception. Rooms very small, great distance and up and down stairs. Very bad value for money