No one was there to meet us, we waited a good 15 minutes to even have reception talk to us. No one spoke English and there was no food even though it said food was available. We chose not to stay as it didn’t feel safe

No one was there to meet us, we waited a good 15 minutes to even have reception talk to us. No one spoke English and there was no food even though it said food was available. We chose not to stay as it didn’t feel safe

This is traditional island housing. You are in the jungle and, from a noise perspective, it feels like tent camping. You will hear lizards, birds, and animal noises throughout the night. The TV from the bar area sounded like it was in our room. They are doing construction and started at daylight (too early for me). The construction is a temporary issue, but if you are booking soon, you should check with them if you are concerned. During our stay, only one person we talked to could speak English. I had to use a translator app on my phone, and I asked for help with a taxi and was told to wait by the road and wave one down, which worked fine. The water park area is currently in disrepair. I would not travel with little ones and expect them to be satisfied. This place will work great for people who have lots of activities planned and just need a place to sleep, assuming you are a heavy sleeper (my daughter said it was fine), or bring earplugs. The positives: Wi-Fi coverage, jungle feel (if that is what you want), comfortable beds with very soft sheets (you only get a sheet, no blankets), and budget price.

This is traditional island housing. You are in the jungle and, from a noise perspective, it feels like tent camping. You will hear lizards, birds, and animal noises throughout the night. The TV from the bar area sounded like it was in our room. They are doing construction and started at daylight (too early for me). The construction is a temporary issue, but if you are booking soon, you should check with them if you are concerned. During our stay, only one person we talked to could speak English. I had to use a translator app on my phone, and I asked for help with a taxi and was told to wait by the road and wave one down, which worked fine. The water park area is currently in disrepair. I would not travel with little ones and expect them to be satisfied. This place will work great for people who have lots of activities planned and just need a place to sleep, assuming you are a heavy sleeper (my daughter said it was fine), or bring earplugs. The positives: Wi-Fi coverage, jungle feel (if that is what you want), comfortable beds with very soft sheets (you only get a sheet, no blankets), and budget price.

A wonderful surprise for an economical stay. Pair this with a wonderful welcome by José and unexpected airconditioning and how could we be anything but happy?!

Ripped pillow cases, loud noises, like someone through a party and they left at 4:30am yelling and loud music..... pool was dirty...noone ever at the reservation desk.

A wonderful surprise for an economical stay. Pair this with a wonderful welcome by José and unexpected airconditioning and how could we be anything but happy?!

Ripped pillow cases, loud noises, like someone through a party and they left at 4:30am yelling and loud music..... pool was dirty...noone ever at the reservation desk.

Clean rooms/bathrooms. A/C and wifi worked well. Felt very safe. The main grounds are clean and every day someone was working to improve the exterior. My only complaint is not having any glass in windows (just heavy screens and curtains) it made for some noisy nights (traffic noise) and early mornings with noise from other visitors waking us.

Clean rooms/bathrooms. A/C and wifi worked well. Felt very safe. The main grounds are clean and every day someone was working to improve the exterior. My only complaint is not having any glass in windows (just heavy screens and curtains) it made for some noisy nights (traffic noise) and early mornings with noise from other visitors waking us.

I had problems

I had problems

The hotel was convenient for my trip. Just keep in mind that the hotel only serves breakfast upon request only and you will need to call or secure means of transportation.

The hotel was convenient for my trip. Just keep in mind that the hotel only serves breakfast upon request only and you will need to call or secure means of transportation.