The condo and stay was great, the only issue we had was not being told sooner or informed at all that out condo could only have 2 parking spots, the Tidewater employee, Chanel, called 3 days before the trip to let us know and was very rude and not helpful. Other than that, pretty nice place.

The condo and stay was great, the only issue we had was not being told sooner or informed at all that out condo could only have 2 parking spots, the Tidewater employee, Chanel, called 3 days before the trip to let us know and was very rude and not helpful. Other than that, pretty nice place.

No umbrellas at pool, elevators slow, cart usage inconvenient, pool closed for 2 days on one side, dirty rug in room, floor dirty, needs better vacuuming, door codes provided through email didn’t work, just for room door and it was a long code, security all over , unsure why? One operating elevator, location convenient to shopping, food

No umbrellas at pool, elevators slow, cart usage inconvenient, pool closed for 2 days on one side, dirty rug in room, floor dirty, needs better vacuuming, door codes provided through email didn’t work, just for room door and it was a long code, security all over , unsure why? One operating elevator, location convenient to shopping, food

Our condo by Book that condo was great, it was clean, stocked with everything we needed for our week there and decorated perfectly, everything was up to date and in good condition. As much as we loved our condo we will not stay here again, the resort has 3 main elevators and on day 2 one of them broke and was down the whole week, it took nearly 30 minutes each time you needed to go up or down waiting for it to come to you, they put attendants on them to help and it did but only as far as ppl getting on and riding it all the way up and then back down and keeping it to full for anyone to get on. We felt stuck in our condo or on the beach, very very frustrating and we will never go back or recommend this resort. The 2nd issue we have here is the beach chairs, the rentals take up nearly the whole beach front to back, if you dont rent you are exiled to a 60 ft section of the beach on either side of the chairs and then ppl set up their canopies and leave them the whole week, then you have to walk through their camps to get to the water or all the way around the beach area to get to the water. The condo was great but the property ruins it.

Our condo by Book that condo was great, it was clean, stocked with everything we needed for our week there and decorated perfectly, everything was up to date and in good condition. As much as we loved our condo we will not stay here again, the resort has 3 main elevators and on day 2 one of them broke and was down the whole week, it took nearly 30 minutes each time you needed to go up or down waiting for it to come to you, they put attendants on them to help and it did but only as far as ppl getting on and riding it all the way up and then back down and keeping it to full for anyone to get on. We felt stuck in our condo or on the beach, very very frustrating and we will never go back or recommend this resort. The 2nd issue we have here is the beach chairs, the rentals take up nearly the whole beach front to back, if you dont rent you are exiled to a 60 ft section of the beach on either side of the chairs and then ppl set up their canopies and leave them the whole week, then you have to walk through their camps to get to the water or all the way around the beach area to get to the water. The condo was great but the property ruins it.

Waiting time for elevators is disaster. no black out curtains lights coming from everywhere.

Waiting time for elevators is disaster. no black out curtains lights coming from everywhere.

I would NOT recommend this property to anyone looking for a nice, updated property to enjoy their vacation! The property is outdated, and even the elevator technology is outdated. For the amount of money we spent for a Full Oceanview room on the 5th Floor, we could have stayed at another nicer property that had Nice Staff, better looking units, a Jacuzzi that actually works and with better functioning elevators. The outdated property, the unfriendly and dry staff members, the non-functioning Jacuzzi the Super Slow elevators put a Cloud over what should have been a nice vacation.

I would NOT recommend this property to anyone looking for a nice, updated property to enjoy their vacation! The property is outdated, and even the elevator technology is outdated. For the amount of money we spent for a Full Oceanview room on the 5th Floor, we could have stayed at another nicer property that had Nice Staff, better looking units, a Jacuzzi that actually works and with better functioning elevators. The outdated property, the unfriendly and dry staff members, the non-functioning Jacuzzi the Super Slow elevators put a Cloud over what should have been a nice vacation.

Nice resort just need more elevators.

Nice resort just need more elevators.

Elevators are horrible, restaurant expensive and not great quality and bad attitude knowing guaranteed tip. Need to brush up on customer service. Nice condo… need improvement on staff and elevators!!!

Elevators are horrible, restaurant expensive and not great quality and bad attitude knowing guaranteed tip. Need to brush up on customer service. Nice condo… need improvement on staff and elevators!!!

It is nice large apartment, but it wasn't very clean. Even the check in was exactly at 4pm when we came in we found a lot of sand over the floor and in our beds. Also we paid for the umbrella and seats for all the days that we were staying and the last day it supposed to be rain and the guys with umbrellas didn't let us to open it and didn't want to refund the money for this day. They been very mean

It is nice large apartment, but it wasn't very clean. Even the check in was exactly at 4pm when we came in we found a lot of sand over the floor and in our beds. Also we paid for the umbrella and seats for all the days that we were staying and the last day it supposed to be rain and the guys with umbrellas didn't let us to open it and didn't want to refund the money for this day. They been very mean

Everything was perfect except it was thunder beach with lots of motorcycles that would Rev until 3am, that was the only downside. The kitchen refrigerator needed to be dusted on top but other than that, we had a great time. Staff was friendly and helpful. I do recommend avoiding the Waves restaurant in the hotel, it’s very pricy and they charge so many fees. The hot tub was down the first day we got there, but it was fixed for the rest of the week so that was super cool. We stayed on the 17th floor, which had amazing views, but the elevators are slow so be prepared for that. I recommend them and would stay again.

Everything was perfect except it was thunder beach with lots of motorcycles that would Rev until 3am, that was the only downside. The kitchen refrigerator needed to be dusted on top but other than that, we had a great time. Staff was friendly and helpful. I do recommend avoiding the Waves restaurant in the hotel, it’s very pricy and they charge so many fees. The hot tub was down the first day we got there, but it was fixed for the rest of the week so that was super cool. We stayed on the 17th floor, which had amazing views, but the elevators are slow so be prepared for that. I recommend them and would stay again.

The condo that we stayed in was amazing. I wasn’t sure because we have 4 kids n need a lot of room, but the moment we walked in, I knew we were great. Plenty of room, very clean, very friendly and helpful employees and a breathtaking view! I give our condo and the whole resort a 10/10! Definitely gonna stay there again! 😃

The condo that we stayed in was amazing. I wasn’t sure because we have 4 kids n need a lot of room, but the moment we walked in, I knew we were great. Plenty of room, very clean, very friendly and helpful employees and a breathtaking view! I give our condo and the whole resort a 10/10! Definitely gonna stay there again! 😃

Nice hotel with a beautiful view of the beach. A variety of amenities. Near Panama pier park.

Nice hotel with a beautiful view of the beach. A variety of amenities. Near Panama pier park.

Condo was very nice and convenient for all activities. Will be staying at the location again in the near future.

Condo was very nice and convenient for all activities. Will be staying at the location again in the near future.

My unit was nice, and everything was clean and in good working order. The elevators were painfully slow...we often waited around 20 minutes in the heat for an elevator. The pools were nice, but there was quite a bit of debris floating around.

Great place to stay, close to Pier Park, plenty of Restaurants and Entertainment in walking distance.

We absolutely love it. Near Pier park. Room was perfect and would definitely stay there again.

We absolutely love it. Near Pier park. Room was perfect and would definitely stay there again.

Amazing experience

Amazing experience