Room ready for refurbishment

Free parking with Expedia!

Free parking with Expedia!

Overall the hotel was great. However we had a major issue due to staff in the breakfast room gave my wife wheat based products - despite being told she was allergic to wheat. As a result my wife became quite ill

Overall the hotel was great. However we had a major issue due to staff in the breakfast room gave my wife wheat based products - despite being told she was allergic to wheat. As a result my wife became quite ill

Good location if you have a car as there is parking. Several restaurants in the area. Can walk to wine museum. A bit of a walk to street car but doable. We took it once to get into town. Hotel was very nice. Bed comfortable. Coffee machine in room. .

Good location if you have a car as there is parking. Several restaurants in the area. Can walk to wine museum. A bit of a walk to street car but doable. We took it once to get into town. Hotel was very nice. Bed comfortable. Coffee machine in room. .

It was just ok.

It was just ok.

Nice hotel as you would expect with a new hotel. Staff in general were helpful and polite. The big downside for me was the bars. The quieter downstairs bar seem to close at 10.30pm on the days it did open and the 5th floor rooftop bar which is a lovely venue wasnt a 4 star hotel bar per se. In the middle of a student area i would guess and that was very obvious by the clientele and the loud hip music. Nothing wrong that with that at all, but not what i was after when paying €350 per night. Saw alot of hotel residents turn on their heels and leave on entering. The young bar staff were efficient and polite, but seemed like all their mates were there too! Could learn alot from their sister hotels rooftop bar in Nice, which is a vastly better experience

Nice hotel as you would expect with a new hotel. Staff in general were helpful and polite. The big downside for me was the bars. The quieter downstairs bar seem to close at 10.30pm on the days it did open and the 5th floor rooftop bar which is a lovely venue wasnt a 4 star hotel bar per se. In the middle of a student area i would guess and that was very obvious by the clientele and the loud hip music. Nothing wrong that with that at all, but not what i was after when paying €350 per night. Saw alot of hotel residents turn on their heels and leave on entering. The young bar staff were efficient and polite, but seemed like all their mates were there too! Could learn alot from their sister hotels rooftop bar in Nice, which is a vastly better experience

Too much noice (until 5:30 am every morning) from the clubs next door. Bed too hard. Synthetic pillows that were too small. Synthetic duvet. Too pricey for the quality. Food good. Bad service in the bar.

Too much noice (until 5:30 am every morning) from the clubs next door. Bed too hard. Synthetic pillows that were too small. Synthetic duvet. Too pricey for the quality. Food good. Bad service in the bar.

Hotel OK, but the breakfast was so poor. Dead silence, no sound, no atmosphere. I was shocked. Don’t pay for this.

Hotel OK, but the breakfast was so poor. Dead silence, no sound, no atmosphere. I was shocked. Don’t pay for this.

We loved the location, access to the tram, the view, the spacious bedroom and bathroom and separate toilet. We used the coffee machine and fridge daily. We enjoyed the amenities. We extended our stay because we enjoyed Bordeaux so much and we were so comfortable at the hotel. Aurelio was extremely helpful during checkin, when dealing with consecutive bookings in different names and when extending our stay. He went above and beyond so that we didn’t have to change rooms.

We loved the location, access to the tram, the view, the spacious bedroom and bathroom and separate toilet. We used the coffee machine and fridge daily. We enjoyed the amenities. We extended our stay because we enjoyed Bordeaux so much and we were so comfortable at the hotel. Aurelio was extremely helpful during checkin, when dealing with consecutive bookings in different names and when extending our stay. He went above and beyond so that we didn’t have to change rooms.

Room was nice and clean. Gym was well equipped. Front desk staff were friendly and helpful. Fridge was rubbish didnt really get anything cold enough. Air con was good enough but could do with being lower than 19c.

Room was nice and clean. Gym was well equipped. Front desk staff were friendly and helpful. Fridge was rubbish didnt really get anything cold enough. Air con was good enough but could do with being lower than 19c.

Great hotel on the flit basin, slightly out of town, really nice staff, modern comfortable rooms, great roof terrace with sunset views,

Great hotel on the flit basin, slightly out of town, really nice staff, modern comfortable rooms, great roof terrace with sunset views,

The hotel decor is very sleek and modern. This is also reflected in the room decor. Well appointed room, very spacious with a king bed and super clean.

The hotel decor is very sleek and modern. This is also reflected in the room decor. Well appointed room, very spacious with a king bed and super clean.

Great hotel, would stay here again...

Great hotel, would stay here again...

We only stayed one night in a superior room, unfortunately the air conditioning did not work, the window did not open and it was like a sauna, so we had to sleep with the room door open to get some air at times. There was also a terrible smell coming from the drains in the bathroom. Apart from that the hotel is ideally situated for amenities and trams to get into the centre of town.

We only stayed one night in a superior room, unfortunately the air conditioning did not work, the window did not open and it was like a sauna, so we had to sleep with the room door open to get some air at times. There was also a terrible smell coming from the drains in the bathroom. Apart from that the hotel is ideally situated for amenities and trams to get into the centre of town.

Excellent location, Nice service, Kind staffs, Great bedding.

Excellent location, Nice service, Kind staffs, Great bedding.

well-maintained large room. will be back again.

The hotel room is clean and cozy, but the parking lot is very misleading and dangerous. My car was scratched by a strange metal thing on a pillar where the arrow on the ground lead me to before checking in (There are several car fragments on the ground showing that there have already been some accidents, but there is still not any sign or warning). Then the hotel management people told me the arrow direction on the ground is wrong, I should not follow it and drive from the only way out since it is a pedestrian zone??? An unbelievable and disappointed experience for my first vacation after Covid-19 in a 4 star hotel ever!!!

Great accommodation, good value for money, wonderfully designed and appointed rooms