Rooms and restaurant were ideal for our overnight stop and proved to be in lovely condition in a pleasant location beside the river and canal basin.

A beautiful location just outside the busy city of Gloucester which gave us lots of restaurant options and a base to explore the Cotswolds

Nice area alongside canal for dog walks

Rooms and restaurant were ideal for our overnight stop and proved to be in lovely condition in a pleasant location beside the river and canal basin.

A beautiful location just outside the busy city of Gloucester which gave us lots of restaurant options and a base to explore the Cotswolds

A little out of the way along a canal with good walking tracks. Excellent staff and dining room. Room very comfortable with dual aspect windows so good flow through breeze.

A little out of the way along a canal with good walking tracks. Excellent staff and dining room. Room very comfortable with dual aspect windows so good flow through breeze.

The stay at The Mooring House was very comfortable. I hadnt realised they didnt do breakfast but that wasnt a problem for us. The check in was simple and tho we arrived very early they put our bag in our room and sent us a text once it was ready.

The stay at The Mooring House was very comfortable. I hadnt realised they didnt do breakfast but that wasnt a problem for us. The check in was simple and tho we arrived very early they put our bag in our room and sent us a text once it was ready.

Great stay and lovely staff.

Great stay and lovely staff.

Great service, good food excellent room. See you soon

Great service, good food excellent room. See you soon

Dirty filthy and uncared for . Nests of bugs in curtains, broken bath , disgusting carpets . This used to be lively but will never stay again

Dirty filthy and uncared for . Nests of bugs in curtains, broken bath , disgusting carpets . This used to be lively but will never stay again

Our check in was appalling. There was a private function which we did not know about. Not only was our room directly above it, but we were not allowed to use the bar or restaurant facilities on arrival. Having travelled for a few hours, we were even denied taking a drink from the bar to our room. Thank goodness for Deliveroo. Unimpressed!!

Our check in was appalling. There was a private function which we did not know about. Not only was our room directly above it, but we were not allowed to use the bar or restaurant facilities on arrival. Having travelled for a few hours, we were even denied taking a drink from the bar to our room. Thank goodness for Deliveroo. Unimpressed!!

The stay was nice. The room had lots of good features like a jacuzzi bath and a large fridge. However the room was a lot more run-down than was shown in the pictures. We wouldn't have minded this but it was one of the more expensive hotels in the area and it just seems like it wasn't being well looked after and the quality wasn't there for the money.

The stay was nice. The room had lots of good features like a jacuzzi bath and a large fridge. However the room was a lot more run-down than was shown in the pictures. We wouldn't have minded this but it was one of the more expensive hotels in the area and it just seems like it wasn't being well looked after and the quality wasn't there for the money.

No staff on site early in the week. Booking said entry code would be sent 24 hours in advance, but after leaving messages, code arrived by text message 45 mins before check-in time and by email just after midnight. Rather stressful. Assuming you can get in the building, the room was fine.

No staff on site early in the week. Booking said entry code would be sent 24 hours in advance, but after leaving messages, code arrived by text message 45 mins before check-in time and by email just after midnight. Rather stressful. Assuming you can get in the building, the room was fine.

Extremely helpful and accommodating staff. Dealt with dietary issues without batting an eye. Food was delicious. Clean private rooms. Easy to find and quick to get anywhere.

Extremely helpful and accommodating staff. Dealt with dietary issues without batting an eye. Food was delicious. Clean private rooms. Easy to find and quick to get anywhere.

Lovely place, very practical and charming rooms. However if you check in on one of the unmanned days (a bad idea in itself), watch out. The duty team left us with no access code, no way to check in, we spent an hour outside calling them and also Hotels.com at the end of a long journey. Eventually another guest who had their direct number managed to raise them for us and we were let in. But our room had no electricity/lights - presume a fuse had gone. But of curse no staff onsite to fix it. So we were sent wandering about till we found another one available. By which time it was too late for us to get a meal nearby. Then absolutely no apology and no refund. Such a shame about the duty staff, as the building is charming convenient and very smartly done. But you can't pay for accommodation and then find you can't access it.

Lovely place, very practical and charming rooms. However if you check in on one of the unmanned days (a bad idea in itself), watch out. The duty team left us with no access code, no way to check in, we spent an hour outside calling them and also Hotels.com at the end of a long journey. Eventually another guest who had their direct number managed to raise them for us and we were let in. But our room had no electricity/lights - presume a fuse had gone. But of curse no staff onsite to fix it. So we were sent wandering about till we found another one available. By which time it was too late for us to get a meal nearby. Then absolutely no apology and no refund. Such a shame about the duty staff, as the building is charming convenient and very smartly done. But you can't pay for accommodation and then find you can't access it.

The staff are friendly and helpful, the room was bright and airy, with a very comfortable bed and good facilities. The breakfast was very filling and great value.

The staff are friendly and helpful, the room was bright and airy, with a very comfortable bed and good facilities. The breakfast was very filling and great value.

Very much enjoyed my stay, I will be booking again when I’m in the area

Very much enjoyed my stay, I will be booking again when I’m in the area

Lovely place to stay, nice walk or £7.00 taxi ride to docks. Room a bit cold, until fan heater warmed it up. Bath needs a mat as a high step into shower. Great meal and friendly staff. Would certainly stay again

Lovely place to stay, nice walk or £7.00 taxi ride to docks. Room a bit cold, until fan heater warmed it up. Bath needs a mat as a high step into shower. Great meal and friendly staff. Would certainly stay again

Nice room, great style in the bar/restaurant. Good breakfast available. Two improvements could be made: as the room had no central heating, should have a quiet convector heater not the small, noisy fan heater provided; The cups for coffee are packed with the milk, sachets, sugar, spoons - but all those have to come out to use the cup. That is plain annoying - get a separate container.