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From the moment we arrived, valet, bell hop, check-in & the exquisite resort, exceeded my expectations!!

From the moment we arrived, valet, bell hop, check-in & the exquisite resort, exceeded my expectations!!

My wife and I really enjoyed this property, the staff were all very friendly and accommodating, and every place we ate in property was delicious. Will definitely be returning in the future.

My wife and I really enjoyed this property, the staff were all very friendly and accommodating, and every place we ate in property was delicious. Will definitely be returning in the future.

The Global Ambassador is the best addition to phoenix!

The Global Ambassador is the best addition to phoenix!

Excellent service and friendliness. They were out of many dining things and room service takes 40 minutes. But other than that great experience. Well worth it.

Excellent service and friendliness. They were out of many dining things and room service takes 40 minutes. But other than that great experience. Well worth it.

Great happening hotel with great restaurants

Great happening hotel with great restaurants

Great check in. Very friendly staff and very helpful.

Great check in. Very friendly staff and very helpful.

The culinary experiences were very good at the Global Ambassador. All dishes were excellent with great flavors and presentation. Thea restaurant was very loud and hard to hear for inside seating. Outdoor area at Thea was very nice. Hotel Rooms were very well appointed. Hotel staff were friendly and helpful. Reservation glitch caused a long delay at LeAme on our second dinner. Complimentary champagne was offered due to the wait. Pool staff was excellent. Very fun afternoon at the pool.

The culinary experiences were very good at the Global Ambassador. All dishes were excellent with great flavors and presentation. Thea restaurant was very loud and hard to hear for inside seating. Outdoor area at Thea was very nice. Hotel Rooms were very well appointed. Hotel staff were friendly and helpful. Reservation glitch caused a long delay at LeAme on our second dinner. Complimentary champagne was offered due to the wait. Pool staff was excellent. Very fun afternoon at the pool.

Amazing hotel, with great customer service. The food and drinks at every restaurant, even the lobby cafe and lobby bar were great. The only negative is the parking situation. Its a bummer that they cannot validate your parking pass for your entire stay. The pool food was good aside for the ceviche. It was sub par compared to everything else we ate at the hotel.

Amazing hotel, with great customer service. The food and drinks at every restaurant, even the lobby cafe and lobby bar were great. The only negative is the parking situation. Its a bummer that they cannot validate your parking pass for your entire stay. The pool food was good aside for the ceviche. It was sub par compared to everything else we ate at the hotel.

Beautiful, hip, bustling.

Beautiful, hip, bustling.

Would give 5 stars but we were incorrectly charged a dining bill on our room and awaiting a refund. Property was maintained very well, lots of dining options, very busy on the weekend. Great views on the rooftop for golden hour.

Would give 5 stars but we were incorrectly charged a dining bill on our room and awaiting a refund. Property was maintained very well, lots of dining options, very busy on the weekend. Great views on the rooftop for golden hour.

The hotel is beautiful and the restaurants are amazing. I will be booking this hotel again. It was really a nice experience. If you get a chance go to the roof top restaurant and enjoy the food and vibe… it’s a must.

The hotel is beautiful and the restaurants are amazing. I will be booking this hotel again. It was really a nice experience. If you get a chance go to the roof top restaurant and enjoy the food and vibe… it’s a must.

This is a new hotel. Only been open for 4 months. Honestly I was disappointed in several things and won’t return. This hotel claims to be a 5star resort. It is far from it. Unkept common areas such as the brand new carpeting had stains in several places, carpets were not regularly swept, dirty mirrors all over the hotel, elevators were dirty, sink in my room was clogged & I reported it 3 times before someone came to fix. The pool closes at 6pm so that was another big disappointment. The food and drink served at the pool were wonderful. Room service food was terrible. The bathroom sink furniture is banged up. Does not look like it’s a new hotel! For the price I paid per night, I would not stay here again. It was not a well kept, 5 star hotel!!!

This is a new hotel. Only been open for 4 months. Honestly I was disappointed in several things and won’t return. This hotel claims to be a 5star resort. It is far from it. Unkept common areas such as the brand new carpeting had stains in several places, carpets were not regularly swept, dirty mirrors all over the hotel, elevators were dirty, sink in my room was clogged & I reported it 3 times before someone came to fix. The pool closes at 6pm so that was another big disappointment. The food and drink served at the pool were wonderful. Room service food was terrible. The bathroom sink furniture is banged up. Does not look like it’s a new hotel! For the price I paid per night, I would not stay here again. It was not a well kept, 5 star hotel!!!

Most everything

Most everything

M

M

pretentious but basic and more welcoming to Phoenix night visitors than hotel guests

pretentious but basic and more welcoming to Phoenix night visitors than hotel guests

This was an amazing property. I'll be back!