The food at the restaurant was really good except you have to wait for it a while. Staff were friendly and helpful. I wish the pool wound had been warm.

The food at the restaurant was really good except you have to wait for it a while. Staff were friendly and helpful. I wish the pool wound had been warm.

First time here in Puerto Montt and I was anxious about where to stay. Once I saw there was a Courtyard by Marriott, I was relieved. It’s a nice property and my room overlooks the town with a view of the Pacific Ocean. It is clean and to be honest one of the nicest Courtyards I have visited. After a rather stressful series of business meetings in Santiago, this has been perfect.

First time here in Puerto Montt and I was anxious about where to stay. Once I saw there was a Courtyard by Marriott, I was relieved. It’s a nice property and my room overlooks the town with a view of the Pacific Ocean. It is clean and to be honest one of the nicest Courtyards I have visited. After a rather stressful series of business meetings in Santiago, this has been perfect.

beautiful hotel and the staff was very friendly. Love it

beautiful hotel and the staff was very friendly. Love it

It is the Marriott which makes it luxury. Comfy bed and large room. The breakfast is unreal

It is the Marriott which makes it luxury. Comfy bed and large room. The breakfast is unreal

Good hotel

Good hotel

Able to use microwave at the mini snack corner in the lobby... awesome

Able to use microwave at the mini snack corner in the lobby... awesome

clean, friendly staff

clean, friendly staff

Cool

Cool

Good breakfast and neighborhood. Room was not ready when I checked in at 22:00 even having done reservation some hours earlier. Had to wait for the room to be prepared. Tried dinner at the restaurant which seems to be understaffed. Most tables were still full with plates from previous guests. Food was ok. From 2 elevators, only one was working intermittently and had to wait several times until it started working. They told me there should be 2 complimentary coffee capsules in the room, but when I arrived they were already used by previous guest and weren’t refilled. I asked at the reception and they did not have any coffee capsules to replace so they offered me a coffee from the machine near there. I believe this hotel is not at the Marriott quality level yet.

Good breakfast and neighborhood. Room was not ready when I checked in at 22:00 even having done reservation some hours earlier. Had to wait for the room to be prepared. Tried dinner at the restaurant which seems to be understaffed. Most tables were still full with plates from previous guests. Food was ok. From 2 elevators, only one was working intermittently and had to wait several times until it started working. They told me there should be 2 complimentary coffee capsules in the room, but when I arrived they were already used by previous guest and weren’t refilled. I asked at the reception and they did not have any coffee capsules to replace so they offered me a coffee from the machine near there. I believe this hotel is not at the Marriott quality level yet.

Great staff at front desk helpful, gracious, bilingual, and well verse on the city restaurant and tours.

Great staff at front desk helpful, gracious, bilingual, and well verse on the city restaurant and tours.

Hotel was not Busy, tried to check in ealier at noon, No Way. Went to the restaurant for lunch 12:45, and wait for the time.to.check in, order an appetizer and a Bottle of water, 5 min. Later they said the kitchen was closed and would open 1:00 pm. Nice Place, terrible service

Hotel was not Busy, tried to check in ealier at noon, No Way. Went to the restaurant for lunch 12:45, and wait for the time.to.check in, order an appetizer and a Bottle of water, 5 min. Later they said the kitchen was closed and would open 1:00 pm. Nice Place, terrible service

Great room and breakfast that's included. The pool water, including the jacuzzi, is ICE COLD, so basically useless to hang out if that's what you're looking for. Otherwise great and clean place to stay

Great room and breakfast that's included. The pool water, including the jacuzzi, is ICE COLD, so basically useless to hang out if that's what you're looking for. Otherwise great and clean place to stay