Smartflats - Central Antwerp
Apartamento em Antwerp
2 hóspedes · 1 quarto · 1 casa de banho
Razões para reservar
Valor de pontaO preço desta propriedade é superior à média na área
Inclui comodidades essenciaisCozinha ou kitchenette, Internet/Wi-Fi, Varanda ou Pátio e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este apartamentoaluguel
While you're here, you can enjoy all the comforts of home and more, including a full-sized refrigerator/freezer and an oven, as well as a stovetop and a dishwasher. Other amenities include premium bedding, a Select Comfort bed, laundry facilities, and towels.
Comodidades
Cozinha ou kitchenette
Internet/Wi-Fi
Lavandaria
Varanda ou Pátio
Máquina de lavar louça
TV
Mapa de Antwerp
Atrações nas proximidades
Quartos disponíveis
Exclusive Penthouse, 1 Bedroom, Terrace, City View
Camas não especificadas
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Design Apartment, 2 Bedrooms
Camas não especificadas
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
€€€€
Comentários
1.0
This place is dangerously rundown. Please cancel any bookings you have here
Pro:
• Location
• Big space and nice terrace
Against:
• Front door to building is broken and replaced with dodgy door and plywood frame which is constantly open. The broken front door has a constant alarm.
• Lift is broken to ground floor. It’s works intermittently and is often full of waste.
• Hallways smell as is used for storage for dirty bedding and are used for storing waste for the Fast food burger place next door (5 Guys) who use the same lift and stairwell. E.g. lift was unusable for hours as it was full of large smelly bins
• Hallway floors are wet. Smell is a mixture of fast food waste, homeless people and sewage. Hallways blocked with cages for bedding and food waste
• Stairways are unlit. Lights have been torn out from the ceiling, presumably to allow the homeless to sleep in the dark.
• Homeless people sleep in the lift lobby at night
• There is a hole in the front door of the apartment stuffed with a plastic bag
• The windows are broken or don’t lock making the place both hot and insecure. The bedroom has no opening windows (window is screwed shut) and is floor to ceiling glass, so is very hot.
• There are mosquitos and bugs everywhere. Had to visit the pharmacy twice for numerous bug bites. Praying it’s the bugs I can see and not bed bugs.
• Representatives of the property do nothing (look at reviews here and on other sites- these are long standing issues).
1.0
This place is dangerously rundown. Please cancel any bookings you have here
Pro:
• Location
• Big space and nice terrace
Against:
• Front door to building is broken and replaced with dodgy door and plywood frame which is constantly open. The broken front door has a constant alarm.
• Lift is broken to ground floor. It’s works intermittently and is often full of waste.
• Hallways smell as is used for storage for dirty bedding and are used for storing waste for the Fast food burger place next door (5 Guys) who use the same lift and stairwell. E.g. lift was unusable for hours as it was full of large smelly bins
• Hallway floors are wet. Smell is a mixture of fast food waste, homeless people and sewage. Hallways blocked with cages for bedding and food waste
• Stairways are unlit. Lights have been torn out from the ceiling, presumably to allow the homeless to sleep in the dark.
• Homeless people sleep in the lift lobby at night
• There is a hole in the front door of the apartment stuffed with a plastic bag
• The windows are broken or don’t lock making the place both hot and insecure. The bedroom has no opening windows (window is screwed shut) and is floor to ceiling glass, so is very hot.
• There are mosquitos and bugs everywhere. Had to visit the pharmacy twice for numerous bug bites. Praying it’s the bugs I can see and not bed bugs.
• Representatives of the property do nothing (look at reviews here and on other sites- these are long standing issues).
1.0
Please stay away from this property it was disgusting and dangerous even the fire alarms was ripped of the walls and not to mention bugs in the cutlery draws ,rotten food in the fridge etc.etc
1.0
Please stay away from this property it was disgusting and dangerous even the fire alarms was ripped of the walls and not to mention bugs in the cutlery draws ,rotten food in the fridge etc.etc
1.0
When walking up, the front door didn’t work, so it was left open to the street. This entryway was not lit, and had equipment all over the place. We found out that we shared an elevator with Five Guys restaurant next door because one night it was full of potatoes. Upon arrival to our unit, we found the bathroom sinks had backed up and had trash in them. The main bathroom light did not work. Both of the toilet seats were not clean. The sheets had hair in them, the towels were all stained in some way. We found underwear under the bed. There was no hot water our entire stay. Only one of the windows was unlocked and could open, allowing very little ventilation. One of the windows was cracked. The floors were sticky in places. There were dirty handprints on the walls, stains on the ceiling, and water damage below the windows. The front door constantly jiggled because it was not actually framed. This place was very odd because there were lamps in places without outlets. The TV didn’t have an outlet anywhere close to it, so it did not work as advertised. We reached out to the owners via hotels.com and there has been no response.
1.0
When walking up, the front door didn’t work, so it was left open to the street. This entryway was not lit, and had equipment all over the place. We found out that we shared an elevator with Five Guys restaurant next door because one night it was full of potatoes. Upon arrival to our unit, we found the bathroom sinks had backed up and had trash in them. The main bathroom light did not work. Both of the toilet seats were not clean. The sheets had hair in them, the towels were all stained in some way. We found underwear under the bed. There was no hot water our entire stay. Only one of the windows was unlocked and could open, allowing very little ventilation. One of the windows was cracked. The floors were sticky in places. There were dirty handprints on the walls, stains on the ceiling, and water damage below the windows. The front door constantly jiggled because it was not actually framed. This place was very odd because there were lamps in places without outlets. The TV didn’t have an outlet anywhere close to it, so it did not work as advertised. We reached out to the owners via hotels.com and there has been no response.
2.0
Half the doors didn't even work. Blood stains in the bathroom. Limited towels. Floors boards misshapen. Entrance to the building smells all the time especially the elevator. Share the lobby with the five guys so can use the elevator half the time during the day.
2.0
Half the doors didn't even work. Blood stains in the bathroom. Limited towels. Floors boards misshapen. Entrance to the building smells all the time especially the elevator. Share the lobby with the five guys so can use the elevator half the time during the day.
4.0
Although the property boasts a perfect location, ample space, and fantastic views, our stay was marred by numerous issues that made it quite challenging. Despite reaching out to The Smartflats Team via telephone and WhatsApp, none of the issues were addressed during our stay.
1. The internet connection was non-functional throughout our three-night stay.
2. We requested a change to our door access code due to security concerns, as our neighbors had the same code, compromising our safety and privacy. Additionally, the neighboring guests inadvertently entered our property.
3. A foul odor emanated from the shower.
4. The TV remote control was missing.
5. Essential bathroom amenities such as shower and hand wash utensils were depleted.
6. Numerous stains were present around many door knobs and light switches.
7. Kitchen cupboard and fridge doors exhibited a sticky residue.
8. The building entrance and elevator were significantly dirty and emitted unpleasant odors.
8. The doorknob to the sleeping room was broken.
9. Both the balcony door and the window in the sleeping room were dysfunctional and did not close properly.
Had they addressed at least some of these issues, I would highly recommend the property due to its fantastic view and proximity to the central train station.
4.0
Although the property boasts a perfect location, ample space, and fantastic views, our stay was marred by numerous issues that made it quite challenging. Despite reaching out to The Smartflats Team via telephone and WhatsApp, none of the issues were addressed during our stay.
1. The internet connection was non-functional throughout our three-night stay.
2. We requested a change to our door access code due to security concerns, as our neighbors had the same code, compromising our safety and privacy. Additionally, the neighboring guests inadvertently entered our property.
3. A foul odor emanated from the shower.
4. The TV remote control was missing.
5. Essential bathroom amenities such as shower and hand wash utensils were depleted.
6. Numerous stains were present around many door knobs and light switches.
7. Kitchen cupboard and fridge doors exhibited a sticky residue.
8. The building entrance and elevator were significantly dirty and emitted unpleasant odors.
8. The doorknob to the sleeping room was broken.
9. Both the balcony door and the window in the sleeping room were dysfunctional and did not close properly.
Had they addressed at least some of these issues, I would highly recommend the property due to its fantastic view and proximity to the central train station.
2.0
No heating . Floor warped terrible. No remote control. No communication to change late at night from the hotel. No light in bathroom light missing from ceiling
- led me on that someone would contact too late at night to change hotels -3 outside freezing night. Money not refunded.
However we booked through Expedia and they arrange another hotel
2.0
No heating . Floor warped terrible. No remote control. No communication to change late at night from the hotel. No light in bathroom light missing from ceiling
- led me on that someone would contact too late at night to change hotels -3 outside freezing night. Money not refunded.
However we booked through Expedia and they arrange another hotel
6.0
Great central location but couple of issues - lights in bathroom didn't work, there was a massive ridge in the middle of the floor (trip hazard) & the fridge was not working - in fact it was running very hot & there was a burning smell in the unit (plastic was warping inside fridge around light) - a clear fire risk. When informed Smartflats simply thanked us for the info & made no attempt. to remedy or compensate. Poor service as we rented the apartment to prepare our own food & were limited.
6.0
Great central location but couple of issues - lights in bathroom didn't work, there was a massive ridge in the middle of the floor (trip hazard) & the fridge was not working - in fact it was running very hot & there was a burning smell in the unit (plastic was warping inside fridge around light) - a clear fire risk. When informed Smartflats simply thanked us for the info & made no attempt. to remedy or compensate. Poor service as we rented the apartment to prepare our own food & were limited.
2.0
Filthy, greasy on the floors, which stuck underneath our shoes . Rats on the balconny and even one inside the apt.. Dishwaser was out of order. The equipment for dishes was lacking. Dusty and badly cleaned on arrival.
No one from the staff called back, when we contacted them.
Bed bugs , we were severely bitten all over .
Overall a disgrace and far away from what one should expect of a 4 star hotel.
2.0
Filthy, greasy on the floors, which stuck underneath our shoes . Rats on the balconny and even one inside the apt.. Dishwaser was out of order. The equipment for dishes was lacking. Dusty and badly cleaned on arrival.
No one from the staff called back, when we contacted them.
Bed bugs , we were severely bitten all over .
Overall a disgrace and far away from what one should expect of a 4 star hotel.
3.0
The entrance area is dreadful and the lift was used by the restaurant and smelled of old food and was very dirty. The apartment was lovely and spacious but poorly maintained. The dishwasher was out of order, the shower head leaked badly, the kitchen tap was loose, external doors weren’t able to be opened or in one case the handle was so loose we weren’t game to use it. External doors onto the balcony could be opened from the outside and we weren’t able to lock them so security was poor.
3.0
The entrance area is dreadful and the lift was used by the restaurant and smelled of old food and was very dirty. The apartment was lovely and spacious but poorly maintained. The dishwasher was out of order, the shower head leaked badly, the kitchen tap was loose, external doors weren’t able to be opened or in one case the handle was so loose we weren’t game to use it. External doors onto the balcony could be opened from the outside and we weren’t able to lock them so security was poor.
1.0
Even i didn't get access key to enter room, no front desk and even customer support didn't know what is correct access code. And ask me try several way and failed. So I ask to cancel my booking but didn't confim it and no reponse so far. It is total disaster and I am waiting their refund, hope I can get it asap.
1.0
Even i didn't get access key to enter room, no front desk and even customer support didn't know what is correct access code. And ask me try several way and failed. So I ask to cancel my booking but didn't confim it and no reponse so far. It is total disaster and I am waiting their refund, hope I can get it asap.
2.0
Elevator out of action, dirty rubbish-strewn liftwell, old stained couches in apartment. Very slow response from managers.
2.0
Elevator out of action, dirty rubbish-strewn liftwell, old stained couches in apartment. Very slow response from managers.
10.0
Large apartament, excellent area, short walk from the central station and the hustle and bustle of the city. Easy checkin.
10.0
Large apartament, excellent area, short walk from the central station and the hustle and bustle of the city. Easy checkin.
1.0
Sitting on the sofa it is absolutely apparent that neither the cushion, nor the sofa covers have been washed in months. In fact it stinks of sweat! Poor show. Elevator does not work. this should be told ahead of any check in…. We would have refused to walk 6 sets of stairs with luggage.
The view and size will not cut it in terms of rating it a good experience. Shabby, neglected, dirty and uncaring is how we view it.
1.0
Sitting on the sofa it is absolutely apparent that neither the cushion, nor the sofa covers have been washed in months. In fact it stinks of sweat! Poor show. Elevator does not work. this should be told ahead of any check in…. We would have refused to walk 6 sets of stairs with luggage.
The view and size will not cut it in terms of rating it a good experience. Shabby, neglected, dirty and uncaring is how we view it.
2.0
**Beware of this property** This is a 2 star place at best. A quick rundown of the issues: elevator broken, had to walk up 4 flights of stairs with luggage—and the stairways are filthy and smelly; window to the master bedroom wouldn’t close, and there is heavy traffic and construction at all hours; the water heater was malfunctioning and we personally had to fix it at the tail end of our stay; there were hardly any dishes and the dishwasher had no racks inside, so everything was hand washed; the furniture in the room had been heavily used and was in poor shape.
There was also a lack of communication from the property manager, who only communicated via emails—most of which never arrived. We were in the airport still trying to figure out how to get inside the apartment even after being told “everything will be fine” from Travelocity.
If you end up booking room 401 and you read this review, Godspeed to you. This apartment was the black eye of an otherwise great trip to Antwerp.
2.0
**Beware of this property** This is a 2 star place at best. A quick rundown of the issues: elevator broken, had to walk up 4 flights of stairs with luggage—and the stairways are filthy and smelly; window to the master bedroom wouldn’t close, and there is heavy traffic and construction at all hours; the water heater was malfunctioning and we personally had to fix it at the tail end of our stay; there were hardly any dishes and the dishwasher had no racks inside, so everything was hand washed; the furniture in the room had been heavily used and was in poor shape.
There was also a lack of communication from the property manager, who only communicated via emails—most of which never arrived. We were in the airport still trying to figure out how to get inside the apartment even after being told “everything will be fine” from Travelocity.
If you end up booking room 401 and you read this review, Godspeed to you. This apartment was the black eye of an otherwise great trip to Antwerp.
6.0
Huge apartment on a super spot. Fine beds and bathroom but shower sometimes going to cold. TV and tablet not working. Fine kitchen but with few silverware and an extra pan would have been welcome. Apartment also has as a storage place for the cleaning ladies in the hallway which is not very comfortable since they sometimes have to come in during the stay.
6.0
Huge apartment on a super spot. Fine beds and bathroom but shower sometimes going to cold. TV and tablet not working. Fine kitchen but with few silverware and an extra pan would have been welcome. Apartment also has as a storage place for the cleaning ladies in the hallway which is not very comfortable since they sometimes have to come in during the stay.
2.0
Outdated apartment, did not look like the pictures. Lot of maintenance issues and the apartment was not clean at all. After complaining with the Smart apartments the only reply I Got was: hope to see you again soon. That is not going to happen and I really do NOT recommend.
2.0
Outdated apartment, did not look like the pictures. Lot of maintenance issues and the apartment was not clean at all. After complaining with the Smart apartments the only reply I Got was: hope to see you again soon. That is not going to happen and I really do NOT recommend.
2.0
Pictures from site don't reflect the reality, as the flats layouts and decoration are completely different from one to another.
We have been waken up at 6:15, 6 days a week with noise from building site in front of the flat, until 17:00. I rose the issue to Smartflat who change the flat with another one 1 week later.
Heating system had got issues, no hair dryer (supplied later), no baby seat, no dark curtains, not enough dishes and kitchenware.
The sofa, chairs and furnitures are dull and worn, not comfortable.
The main gate had got issue and we couldn't come in for 30min, waiting outside in the cold.
I asked Smartflat to get an invoice and they told me to contact Expedia...
2.0
Pictures from site don't reflect the reality, as the flats layouts and decoration are completely different from one to another.
We have been waken up at 6:15, 6 days a week with noise from building site in front of the flat, until 17:00. I rose the issue to Smartflat who change the flat with another one 1 week later.
Heating system had got issues, no hair dryer (supplied later), no baby seat, no dark curtains, not enough dishes and kitchenware.
The sofa, chairs and furnitures are dull and worn, not comfortable.
The main gate had got issue and we couldn't come in for 30min, waiting outside in the cold.
I asked Smartflat to get an invoice and they told me to contact Expedia...
2.0
The pros:
- The size of the apartment, the windows.
- The proximity to the train station
- Apartment heats very quickly
- Kitchen hob was electric conduction and worked well.
- The key collection was simple.
The cons:
- The lift - it seems to be shared with Five Guys, the stench was horrendous
- The amenities for the kitchen - cheap Ikea items, mismatched wine glasses, a poor array of knives for cooking.
- Furnishing that have been worn out with use and dirty.
- A shower that lacks a decent flow
- Building site opposite with flood lights shining in day and night
- Curtains that do not meet and leave substantial gaps.
- Noise from sirens, window glazing and seals were poor.
- The bed was ridiculously soft.
- Check in was fiddly, no light externally to see what numbers youre pressing in the dark. The lift buttons are slow and entering passcodes failed a few times.
Overall, I was unimpressed. It could be an amazing space and for the price, I would have expected a lot better.
2.0
The pros:
- The size of the apartment, the windows.
- The proximity to the train station
- Apartment heats very quickly
- Kitchen hob was electric conduction and worked well.
- The key collection was simple.
The cons:
- The lift - it seems to be shared with Five Guys, the stench was horrendous
- The amenities for the kitchen - cheap Ikea items, mismatched wine glasses, a poor array of knives for cooking.
- Furnishing that have been worn out with use and dirty.
- A shower that lacks a decent flow
- Building site opposite with flood lights shining in day and night
- Curtains that do not meet and leave substantial gaps.
- Noise from sirens, window glazing and seals were poor.
- The bed was ridiculously soft.
- Check in was fiddly, no light externally to see what numbers youre pressing in the dark. The lift buttons are slow and entering passcodes failed a few times.
Overall, I was unimpressed. It could be an amazing space and for the price, I would have expected a lot better.
2.0
The room itself is fair
But how dare there are no one telling the truth that there us a building site beside , and started to work at 6 am
No way to stay until the tower settled
2.0
The room itself is fair
But how dare there are no one telling the truth that there us a building site beside , and started to work at 6 am
No way to stay until the tower settled
4.0
The location is excellent. However, the property condition is very poor. The photographs used to sell this property are incredibly misleading. It is not in the condition that they lead you to believe. The entire apartment needs gutting and re-doing. The kitchen was poorly equipped. The bathroom drains smell. We were not provided with the correct number of towels and lamps did not work. Communication with Smartflats was poor.
The apartments are above Five Guys and they use the lift to transport the fat and rubbish throughout the day. The smell is revolting and this filters into the apartments. We also found puddles of fat on the floor of the lifts on occasions. The fire doors were always left open whenever we left and arrived at the property.
Sadly I cannot recommend this apartment.
4.0
The location is excellent. However, the property condition is very poor. The photographs used to sell this property are incredibly misleading. It is not in the condition that they lead you to believe. The entire apartment needs gutting and re-doing. The kitchen was poorly equipped. The bathroom drains smell. We were not provided with the correct number of towels and lamps did not work. Communication with Smartflats was poor.
The apartments are above Five Guys and they use the lift to transport the fat and rubbish throughout the day. The smell is revolting and this filters into the apartments. We also found puddles of fat on the floor of the lifts on occasions. The fire doors were always left open whenever we left and arrived at the property.
Sadly I cannot recommend this apartment.
Perguntas frequentes
Quanto custa este apartamento em comparação com outros em Antwerp?
O preço médio de um alojamento em Antwerp é de 114 € por noite. Este alojamento está 20 € acima da média.
O estacionamento está incluído neste apartamento?
O estacionamento não está especificado como uma comodidade disponível em Smartflats - Central Antwerp. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em apartamento?
Não encontramos piscina listada como uma comodidade para este apartamento. Pode valer a pena verificar novamente se uma piscina é importante para a sua estadia.
Smartflats - Central Antwerp permite animais de estimação?
Infelizmente, este apartamento não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em Smartflats - Central Antwerp?
Encontrámos 6 comodidades para este alojamento. Isto inclui cozinha ou kitchenette, internet/wi-fi, lavandaria, varanda ou pátio e máquina de lavar louça.
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