This hotel is amazing, check in was quick and easy, Very modern and right in the middle of everything downtown.

Stay was great overall except for a few things. We weren’t given a balcony room, which we had reserved through Hotels.com so we had to move. They were great and we got the best room! Second, the balcony door didn’t close well on the bottom so cold air was getting in all night. Lastly, the maintenance people were doing paint touch ups in the hall and there were no signs. I must have brushed against it abs it ruined one of my go-to coats. I was very unhappy. We’ve stayed here before and love this hotel. The views are amazing and it’s clean, clean, clean. So many spots throughout the hotel to relax. I wouldn’t stay anywhere else in Salem but these few bumps were disappointing.

Hotel was OK. If you want to sleep at night don’t stay here. The traffic noise is extremely loud and does not stop. We were at a college visit and several others were complaining the abut the issue the next day. It is so bad the rooms come with ear plugs. The worst part is we came in about 10 pm. They only have valet parking which was apparently full. The solution. Good luck hope you find a spot somewhere. The hotel staff was fine but there are way better options.

Hotel was OK. If you want to sleep at night don’t stay here. The traffic noise is extremely loud and does not stop. We were at a college visit and several others were complaining the abut the issue the next day. It is so bad the rooms come with ear plugs. The worst part is we came in about 10 pm. They only have valet parking which was apparently full. The solution. Good luck hope you find a spot somewhere. The hotel staff was fine but there are way better options.

Great new hotel in downtown Salem. Good restaurant/bar, spacious lobby, grab-and-go snacks, nice decor. The staff was terrific, and our room was spacious with big windows and a great bathroom set up. (We stayed in a Deluxe King w/Sitting Area that looked over the garden.) The hotel parking lot was full when we checked-in (on a Saturday), but by the time we drove back from an event, there was one spot left. This is the place to stay in Salem!

Great new hotel in downtown Salem. Good restaurant/bar, spacious lobby, grab-and-go snacks, nice decor. The staff was terrific, and our room was spacious with big windows and a great bathroom set up. (We stayed in a Deluxe King w/Sitting Area that looked over the garden.) The hotel parking lot was full when we checked-in (on a Saturday), but by the time we drove back from an event, there was one spot left. This is the place to stay in Salem!

I was very impressed with all of the staff in the hotel and restaurant. They were so friendly and professional. Even the housekeepers were exceptional.

I was very impressed with all of the staff in the hotel and restaurant. They were so friendly and professional. Even the housekeepers were exceptional.