Dining was very good and the staff was very friendly. Food prepared was of very good taste.

Dining was very good and the staff was very friendly. Food prepared was of very good taste.

Room was awesome and comfortable. AC in the bedroom didnt work as well as the living area. Toilet flush didnt work in room 317. Room service coffee came cold but they quickly replaced it with a complimentary hot coffee. Overall a good stay.

Room was awesome and comfortable. AC in the bedroom didnt work as well as the living area. Toilet flush didnt work in room 317. Room service coffee came cold but they quickly replaced it with a complimentary hot coffee. Overall a good stay.

Clean premises, good breakfast.

Clean premises, good breakfast.

Great place and location. Staff was very courteous and helpful. Food was great and place was clean.

Great place and location. Staff was very courteous and helpful. Food was great and place was clean.

Spacious room, very friendly staff.

Spacious room, very friendly staff.

Excellent stay. Amazing breakfast and amazing staff. Very clean and comfortable room. We will definitely stay here again.

Excellent stay. Amazing breakfast and amazing staff. Very clean and comfortable room. We will definitely stay here again.

This hotel is located right on the main round-about coming into Pondicherry which is very, very noisy. Most rooms face onto this round-about, so if you are a light sleeper you must insist on a pool view room. It took me many attempts to get this. Room was fine and bed comfortable. Fair for the price but the steam room was a joke. Cold and the area around it dirty and dilapidated. The pool is tiny and too small to swim in, and the area around the pool is also dilapidated. It seems as this hotel goes from the impressive front to the back, it gets worse and worse. The dining room is nice and the complimentary buffet breakfast excellent with a delicious fresh omelette. It seems more geared to conferences and meetings than residential amenities for overnight guests and noisy right outside. Veena (or Veera) on front-desk, was helpful to secure a quieter room even though I had sent three messages and called two people in advance to request this, but it was not booked for me on check-in. They must fix the steam room or do not advertise it and add some life and amenities to the pool area at the back. Great potential here.

This hotel is located right on the main round-about coming into Pondicherry which is very, very noisy. Most rooms face onto this round-about, so if you are a light sleeper you must insist on a pool view room. It took me many attempts to get this. Room was fine and bed comfortable. Fair for the price but the steam room was a joke. Cold and the area around it dirty and dilapidated. The pool is tiny and too small to swim in, and the area around the pool is also dilapidated. It seems as this hotel goes from the impressive front to the back, it gets worse and worse. The dining room is nice and the complimentary buffet breakfast excellent with a delicious fresh omelette. It seems more geared to conferences and meetings than residential amenities for overnight guests and noisy right outside. Veena (or Veera) on front-desk, was helpful to secure a quieter room even though I had sent three messages and called two people in advance to request this, but it was not booked for me on check-in. They must fix the steam room or do not advertise it and add some life and amenities to the pool area at the back. Great potential here.

Service and food was above expectations

Service and food was above expectations

Great service and great people. Quick check in. Clean room. Stayed with family. Food here is really good too.

Great service and great people. Quick check in. Clean room. Stayed with family. Food here is really good too.

The room didn’t have towels and in room dining menu.

The room didn’t have towels and in room dining menu.

Good hotel but food is horrible

Good hotel but food is horrible

Good stay with family; hospitality industry is struggling. Internet connection is not satisfactory; swimming pool & few facilities are not in working condition.

Good stay with family; hospitality industry is struggling. Internet connection is not satisfactory; swimming pool & few facilities are not in working condition.

Stay and food was good. The rooms expectation for a 4star hotel was not completely satisfied. Bathroom was not very clean and shower was clogging. Since it was a one night it was adjustable. If the management can improve these standards Accord is a beautiful place to stay in Pondicherry

Stay and food was good. The rooms expectation for a 4star hotel was not completely satisfied. Bathroom was not very clean and shower was clogging. Since it was a one night it was adjustable. If the management can improve these standards Accord is a beautiful place to stay in Pondicherry

Definitely not a comfortable location to Heritage White Town. But good stay. Only critique would be is they steam clean the white sofa cloth, keep tissue boxes, writing pad and pen. Breakfast staff seem a bit overloaded since basic training may be needed. Running around for each and everything Water comes in instantly hot. Great plus to that. Carpets are pretty decent in rooms. AC is super cold and cozy

Definitely not a comfortable location to Heritage White Town. But good stay. Only critique would be is they steam clean the white sofa cloth, keep tissue boxes, writing pad and pen. Breakfast staff seem a bit overloaded since basic training may be needed. Running around for each and everything Water comes in instantly hot. Great plus to that. Carpets are pretty decent in rooms. AC is super cold and cozy

Amazingly clean rooms and such a friendly staff. They would take extra care and attention.

Amazingly clean rooms and such a friendly staff. They would take extra care and attention.

Great location, very friendly staff and clean facilities. Highly recommend this place.

Great location, very friendly staff and clean facilities. Highly recommend this place.