The stay was great! Room was comfortable and clean. Hotel staff even went out of their way to get us a taxi when we were stranded at the beach. Would definitely stay here again!

The stay was great! Room was comfortable and clean. Hotel staff even went out of their way to get us a taxi when we were stranded at the beach. Would definitely stay here again!

Paid for a Jr suite and was placed in a standard rm! Staff at counter admitted to the mistake. Upsetting

Paid for a Jr suite and was placed in a standard rm! Staff at counter admitted to the mistake. Upsetting

Everything was perfect.

Everything was perfect.

Wanted to upgrade to a king bed! They didn't allow it. Pissed me off.

Wanted to upgrade to a king bed! They didn't allow it. Pissed me off.

Clean

Clean

-Customer service at front desk is top notch. -Rooms are spacious and clean. -There is construction going on behind the hotel so if you happen to get one of the rooms on that side, expect some noise. -The bar next to the pool opens at 4:00pm, so, if you are in the pool earlier than that, you will have to bring your own drinks or go down one floor to order from the restaurant. -There is no ac in the pool bathrooms, expect them to be very very hot. -Womens bathroom at the pool is used as a storage. -The courtesy breakfast is similar to a motel 6 continental breakfast, some fruit, waffles, ham and cereal, so, if you are thinking to reserve on this hotel just based on the courtesy breakfast (like me) it doesnt worth it. -Food and drinks at the restaurant is really good, I think they need more staff to give a better service.

-Customer service at front desk is top notch. -Rooms are spacious and clean. -There is construction going on behind the hotel so if you happen to get one of the rooms on that side, expect some noise. -The bar next to the pool opens at 4:00pm, so, if you are in the pool earlier than that, you will have to bring your own drinks or go down one floor to order from the restaurant. -There is no ac in the pool bathrooms, expect them to be very very hot. -Womens bathroom at the pool is used as a storage. -The courtesy breakfast is similar to a motel 6 continental breakfast, some fruit, waffles, ham and cereal, so, if you are thinking to reserve on this hotel just based on the courtesy breakfast (like me) it doesnt worth it. -Food and drinks at the restaurant is really good, I think they need more staff to give a better service.

I stayed with my friend just for one night and we couldn’t stop saying how much we wished we could stay for longer. The room was perfect. I really appreciated their WhatsApp communication system for any requests. I asked for an extra set of blankets for the sofa and they resolved it promptly. I only give it 4 stars, though, because of their complimentary continental breakfast. The selection is very basic but decent, however the hot plates were cold and they can work on the presentation and turntable service. Other than that, everything was excellent.

I stayed with my friend just for one night and we couldn’t stop saying how much we wished we could stay for longer. The room was perfect. I really appreciated their WhatsApp communication system for any requests. I asked for an extra set of blankets for the sofa and they resolved it promptly. I only give it 4 stars, though, because of their complimentary continental breakfast. The selection is very basic but decent, however the hot plates were cold and they can work on the presentation and turntable service. Other than that, everything was excellent.

The room was very nice.

Wonderful stay. Room was perfectly clean and spacious. Staff were wonderful all around. Highly recommend

Wonderful stay. Room was perfectly clean and spacious. Staff were wonderful all around. Highly recommend

The room was very nice.

First time....staff was friendly and accommodating...... clean cool rooms

First time....staff was friendly and accommodating...... clean cool rooms

A

Nice hotel, new and clean just really loud

Nice hotel, new and clean just really loud

A

We stayed here one night and had a good experience. Staff is friendly and helpful. Hotel is located across the marina making its location ideal. Room is very spacious, clean and designed well. The restaurant on site is very nice and there are plenty of other options close by. I will definitely consider it for our future stays.

We stayed here one night and had a good experience. Staff is friendly and helpful. Hotel is located across the marina making its location ideal. Room is very spacious, clean and designed well. The restaurant on site is very nice and there are plenty of other options close by. I will definitely consider it for our future stays.

Hallway smell awful ,room and bathroom smell worst , view of a back lot dirty construction

Hallway smell awful ,room and bathroom smell worst , view of a back lot dirty construction

Best stay in San Carlos!

Best stay in San Carlos!

It’s a good hotel for staying, quite and safe.

It’s a good hotel for staying, quite and safe.