Good location just outside of London, only took us 45 minutes to get to the centre which was ideal. You get what you pay for, the rooms are very basic and wasn’t serviced once in 3 nights, there was 2 of us staying and we only got provided with a bath mat and 1 towel which wasn’t enough considering they weren’t replaced while we were there. Some concerns over their fire procedure and staff not helpful at all, fire alarm went off in the morning intermittently so we went down the stairs next to our room to reach the bottom floor and there was no door handle and the door was locked, there was only a doorbell which we rang and no member of staff came to us, I had to ring reception to ask them what was going on to which they told us we didn’t need to evacuate, some red flags there seeing that no one told us it was a drill and the door out the fire exit was locked meaning we were stuck. The room we stayed in was also an ‘accessible’ room with a wet room but it was on the 7th floor meaning if someone staying was in a wheelchair they wouldn’t be able to evacuate in a fire. If you want basic accommodation just outside London it’s ideal but a lot of safety concerns especially if you need an accessible hotel.

Great as usual, the room is big and comfortable, clean and convenient for the East Croydon station. The only downside was that people next door were loud till early hours, not rowdy, just having loud arguments. Otherwise very good.

Great as usual, the room is big and comfortable, clean and convenient for the East Croydon station. The only downside was that people next door were loud till early hours, not rowdy, just having loud arguments. Otherwise very good.

Very basic, very small room, but generally clean and secure. Great if you just need a bed for the night. We will use this hotel again in future.

Very basic, very small room, but generally clean and secure. Great if you just need a bed for the night. We will use this hotel again in future.

Well... Arrived to the property to find a car park covered in smashed glass, rubbish all over the car park. Once inside there was nobody to check in with but staff stood chatting even after seeing me standing there. Eventually one of the staff checked me in. That night i couldn't sleep, woke at midnight ish to find bugs in the bed. I went to find someone however once again nobody around nobody to help. I packed up and left. The next day I contacted the hotel to see if i can get another room or a refund if another room wasn't possible, they explained because I didn't speak to anyone i couldn't receive either!! I spoke to the customer service team here who couldn't do anything! So not only am i down an overpriced hotel but had to spend to stay elsewhere. AVOID this hotel- disgusting overpriced dirt hole

Well... Arrived to the property to find a car park covered in smashed glass, rubbish all over the car park. Once inside there was nobody to check in with but staff stood chatting even after seeing me standing there. Eventually one of the staff checked me in. That night i couldn't sleep, woke at midnight ish to find bugs in the bed. I went to find someone however once again nobody around nobody to help. I packed up and left. The next day I contacted the hotel to see if i can get another room or a refund if another room wasn't possible, they explained because I didn't speak to anyone i couldn't receive either!! I spoke to the customer service team here who couldn't do anything! So not only am i down an overpriced hotel but had to spend to stay elsewhere. AVOID this hotel- disgusting overpriced dirt hole

No tea/coffee facilities in room. Had to get hot drinks via vending machine not suitable if need it middle of night or first thing in the morning.