The Hacienda at Krystal Grand Puerto Vallarta
Hotel em Puerto Vallarta
2 hóspedes · 1 quarto · 1 casa de banho
Razões para reservar
Inclui comodidades essenciaisJardim, Piscina, Ar-condicionado e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este hotel
Adults-only beachfront hotel with 2 outdoor pools
At The Hacienda at Krystal Grand Puerto Vallarta, hit the beach, dine onsite at Talvera, or enjoy a drink at one of the hotel's 4 bars/lounges.
The Hacienda at Krystal Grand Puerto Vallarta offers 192 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.
2 outdoor swimming pools are on site along with a 24-hour fitness center.
At The Hacienda at Krystal Grand Puerto Vallarta, hit the beach, dine onsite at Talvera, or enjoy a drink at one of the hotel's 4 bars/lounges.
The Hacienda at Krystal Grand Puerto Vallarta offers 192 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.
This Puerto Vallarta hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a 24-hour fitness center.
Comodidades
Piscina
Ar-condicionado
Lavandaria
Varanda ou Pátio
Banheira de hidromassagem ou spa
Jardim
Mapa de Puerto Vallarta
Quartos disponíveis
Jr Suite Hacienda King
Camas não especificadas • 43 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Junior Suite Hacienda Double
Camas não especificadas • 43 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Junior Suite Hacienda King Pool View
Camas não especificadas • 43 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Junior Suite Hacienda Pool View
Camas não especificadas • 43 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
Junior Suite Hacienda Swim Out
Camas não especificadas • 43 m²
Acomoda 2
Você será direcionado para Hotels.com para disponibilidade e preços
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Avaliações e comentários
1.0 / 5.0
Took forever to give drinks or food ac was not working had us waiting in the room for hours and nobody showed up I got tired of waiting and canceled my stay worst service ever
1.0 / 5.0
Took forever to give drinks or food ac was not working had us waiting in the room for hours and nobody showed up I got tired of waiting and canceled my stay worst service ever
3.0 / 5.0
The rooms are beautiful although the air conditioner in our room was broken and staff never responded to calls to repair it. The property itself is beautiful. Unfortunately the place is priced for the 18-20 something market so there is more of a young party atmosphere with many folks drunk and wearing their shirts and clothes in the pool. I’m not one for swimming in a wash basin. It is not your typical all inclusive in the sense that the restaurants close early and for some reason, check-in is at 4 pm and reservations for the a la carte restaurants close at 3 pm. So if you are staying for one night you are forced to eat in the buffet which have very limited options. There is a sushi restaurant open round the clock and the sushi there was actually decent although we found ourselves surrounded by drunk kids which was not the ideal atmosphere. The resort was not bad but it just was not geared to our mid 30 age bracket and the food quality and choices are significantly less than other area resorts with the same ratings.
3.0 / 5.0
The rooms are beautiful although the air conditioner in our room was broken and staff never responded to calls to repair it. The property itself is beautiful. Unfortunately the place is priced for the 18-20 something market so there is more of a young party atmosphere with many folks drunk and wearing their shirts and clothes in the pool. I’m not one for swimming in a wash basin. It is not your typical all inclusive in the sense that the restaurants close early and for some reason, check-in is at 4 pm and reservations for the a la carte restaurants close at 3 pm. So if you are staying for one night you are forced to eat in the buffet which have very limited options. There is a sushi restaurant open round the clock and the sushi there was actually decent although we found ourselves surrounded by drunk kids which was not the ideal atmosphere. The resort was not bad but it just was not geared to our mid 30 age bracket and the food quality and choices are significantly less than other area resorts with the same ratings.
5.0 / 5.0
We enjoyed our stay very much. Our swimout pool and Hacienda suite were kept well stoked and cleaned. Staff bussled around replacing drinks and cleaning tables. We were continually offered refills and checked on. The Omlete station at El Buffet was amazing and the steakhouse sinner was out favorite. We had an amazing time. Some staff found out it was our anniversary and we had champagne, and special desserts prepared for us at dinner and again later at the bar. The staff was fun and respectful. The AC and bottled water in the rooms were very refreshing. We would absolutely go back. Salud to Carlos, Wencesloa, and Brandon for making our trip extra special!
5.0 / 5.0
We enjoyed our stay very much. Our swimout pool and Hacienda suite were kept well stoked and cleaned. Staff bussled around replacing drinks and cleaning tables. We were continually offered refills and checked on. The Omlete station at El Buffet was amazing and the steakhouse sinner was out favorite. We had an amazing time. Some staff found out it was our anniversary and we had champagne, and special desserts prepared for us at dinner and again later at the bar. The staff was fun and respectful. The AC and bottled water in the rooms were very refreshing. We would absolutely go back. Salud to Carlos, Wencesloa, and Brandon for making our trip extra special!
4.0 / 5.0
Needs more dinning options and maybe a small portion menu for dinner , due to people who have diabetes or any weight loss procedures. Also fresh fish on the menu would be excellent versus farm raised tilapia fish . Due to being next to the ocean. Needs to have an ice maker / bucket for guests use .
4.0 / 5.0
Needs more dinning options and maybe a small portion menu for dinner , due to people who have diabetes or any weight loss procedures. Also fresh fish on the menu would be excellent versus farm raised tilapia fish . Due to being next to the ocean. Needs to have an ice maker / bucket for guests use .
0.5 / 5.0
Terrible experience! No AC in the room! Pool was terrible! Bugs in the room! Food was terrible! Very dirty room! Buffet was dirty! Restaurants are low level! They were all full!
0.5 / 5.0
Terrible experience! No AC in the room! Pool was terrible! Bugs in the room! Food was terrible! Very dirty room! Buffet was dirty! Restaurants are low level! They were all full!
1.0 / 5.0
AC did not work in none of the swim outs so I was told after ours was not working. They moved us to the hotel next door with a swim out but nothing as nice as the hacienda this other hotel was noisy the swim out was dirty and shallow. Ever since the name change from Hitlton to grand Krystal this place is going down hill fast
1.0 / 5.0
AC did not work in none of the swim outs so I was told after ours was not working. They moved us to the hotel next door with a swim out but nothing as nice as the hacienda this other hotel was noisy the swim out was dirty and shallow. Ever since the name change from Hitlton to grand Krystal this place is going down hill fast
3.0 / 5.0
The property is very pretty and the rooms are very nice however that’s all the good I could say, the food is very mediocre only breakfast was good. The concierge staff is weird, staff at breakfast and around the pool were the best.
The worst were the mosquitoes I’ve never been to a resort with so many mosquitoes, my partner got bit at least 25 times.
Do note; there are raccoons at night.
3.0 / 5.0
The property is very pretty and the rooms are very nice however that’s all the good I could say, the food is very mediocre only breakfast was good. The concierge staff is weird, staff at breakfast and around the pool were the best.
The worst were the mosquitoes I’ve never been to a resort with so many mosquitoes, my partner got bit at least 25 times.
Do note; there are raccoons at night.
5.0 / 5.0
Decor and staff were amazing the downside was the pool times closing early. Some of the food buffet was not it. But overall a great vacation
5.0 / 5.0
Decor and staff were amazing the downside was the pool times closing early. Some of the food buffet was not it. But overall a great vacation
2.5 / 5.0
It was amazing. Everyone was so nice and the food was amazing. Will definitely come back to this hotel.
2.5 / 5.0
It was amazing. Everyone was so nice and the food was amazing. Will definitely come back to this hotel.
1.0 / 5.0
Service sucked. Most staff not friendly
Bathroom smelled like a sewer. Needs new toilet.
3.0 / 5.0
It says on here there are 7 restaurants BUT The restaurants were not open everyday making it very difficult to find food on the property. We had to wait over an hour for dinner bc it was the only thing open besides the mediocre buffet. I would not recommend this resort if you are looking for a large variety of good food and drinks.
1.0 / 5.0
Service sucked. Most staff not friendly
Bathroom smelled like a sewer. Needs new toilet.
3.0 / 5.0
It says on here there are 7 restaurants BUT The restaurants were not open everyday making it very difficult to find food on the property. We had to wait over an hour for dinner bc it was the only thing open besides the mediocre buffet. I would not recommend this resort if you are looking for a large variety of good food and drinks.
4.0 / 5.0
Only negatives i have for the property is that our bed was way too hard for my tastes. And that breakfest buffet on the adult only side was not open so we had to deal with kids first thing inbthe morning. Other then those two the resort was phenomenal.
4.0 / 5.0
Only negatives i have for the property is that our bed was way too hard for my tastes. And that breakfest buffet on the adult only side was not open so we had to deal with kids first thing inbthe morning. Other then those two the resort was phenomenal.
3.0 / 5.0
The staff here was fantastic however they say adults only side, which I paid for, and they allow kids to come from the other side of the property and eat, and there were crying kids when I was at the bar, which I paid for adult only if it’s adult, only they should not allow the kids from the other side of the property to come over that side and every day there were kids there Room with its own pool, but the light did not work. I had a bathtub and the hot water did not work and when I complained to the hotel, they did not adjust my rate or compensate me in anyway.
3.0 / 5.0
The staff here was fantastic however they say adults only side, which I paid for, and they allow kids to come from the other side of the property and eat, and there were crying kids when I was at the bar, which I paid for adult only if it’s adult, only they should not allow the kids from the other side of the property to come over that side and every day there were kids there Room with its own pool, but the light did not work. I had a bathtub and the hot water did not work and when I complained to the hotel, they did not adjust my rate or compensate me in anyway.
5.0 / 5.0
The hacienda was so nice and updated, staff was incredible! Every time we come back to our room , it was freshly cleaned. Wish there was more of a nightlife but overall, our experience was amazing. It was a bonus as well that we had access to its sister resort that has a connecting bridge ! Overall very satisfied.
5.0 / 5.0
The hacienda was so nice and updated, staff was incredible! Every time we come back to our room , it was freshly cleaned. Wish there was more of a nightlife but overall, our experience was amazing. It was a bonus as well that we had access to its sister resort that has a connecting bridge ! Overall very satisfied.
4.0 / 5.0
Really clean property, really friendly and attentive and staff. Sales staff (for Krystal Rewards) were REALLY pushy, which was annoying.
Perhaps it's because we went towards the end of busy season/beginning of the off season, but there were 2 of 7 nights that all property restaurants were closed, many nights only one restaurant was open. We were able to enjoy the great breakfast buffet on the Hacienda side only once before it was closed for the duration of our stay. On 2 occasions, we weren't given any options other than eating on the beach one night and eating in a banquet room setting on another. Also, because of the reduced restaurant availability and difficulties actually getting a table at a reasonable hour, we were only able to experience 1 of several restaurants on the property. Overall the food was really good though (except for the beach day, where it was not good at all).
When you pay to stay in an adults only resort, but are forced to eat with families and young children, you should no longer be paying a premium for the private, adults only experience.
4.0 / 5.0
Really clean property, really friendly and attentive and staff. Sales staff (for Krystal Rewards) were REALLY pushy, which was annoying.
Perhaps it's because we went towards the end of busy season/beginning of the off season, but there were 2 of 7 nights that all property restaurants were closed, many nights only one restaurant was open. We were able to enjoy the great breakfast buffet on the Hacienda side only once before it was closed for the duration of our stay. On 2 occasions, we weren't given any options other than eating on the beach one night and eating in a banquet room setting on another. Also, because of the reduced restaurant availability and difficulties actually getting a table at a reasonable hour, we were only able to experience 1 of several restaurants on the property. Overall the food was really good though (except for the beach day, where it was not good at all).
When you pay to stay in an adults only resort, but are forced to eat with families and young children, you should no longer be paying a premium for the private, adults only experience.
4.0 / 5.0
Great place great staff clean
4.0 / 5.0
Great place great staff clean
5.0 / 5.0
Great place
5.0 / 5.0
Great place
3.0 / 5.0
We stayed at the Hacienda part which is the adult only. A short walk to the Grand which has the better pool by the beach and is the adjacent resort is where we spent most of our time since we wanted to see the ocean and beach. Obviously this part of PV does not offer long beach walks like the Nuervo Vallarta part so don't expect long beaches. The Hotel is very worn down and needs to be updated. The pool side beds were not in good shape and the entire facility seems to be outdated. The main buffet had very little choices and actually one of the fewest options for food of the dozen all inclusives I have been in PV. Some days I actually only had fried meats to choose from. Breakfast is regular and decent with options. The Italian was ok. Steakhouse was very bad and all meat well done with no option for otherwise.. Location is awesome. Walk to Walmart, 5 min 10 min from Malecon, and airport.
3.0 / 5.0
We stayed at the Hacienda part which is the adult only. A short walk to the Grand which has the better pool by the beach and is the adjacent resort is where we spent most of our time since we wanted to see the ocean and beach. Obviously this part of PV does not offer long beach walks like the Nuervo Vallarta part so don't expect long beaches. The Hotel is very worn down and needs to be updated. The pool side beds were not in good shape and the entire facility seems to be outdated. The main buffet had very little choices and actually one of the fewest options for food of the dozen all inclusives I have been in PV. Some days I actually only had fried meats to choose from. Breakfast is regular and decent with options. The Italian was ok. Steakhouse was very bad and all meat well done with no option for otherwise.. Location is awesome. Walk to Walmart, 5 min 10 min from Malecon, and airport.
5.0 / 5.0
Most excursions where walking distance when they picked you up, and only 10 min car ride from airport. The food was delicious at all the restaurants. I would definitely stay here again.
5.0 / 5.0
Most excursions where walking distance when they picked you up, and only 10 min car ride from airport. The food was delicious at all the restaurants. I would definitely stay here again.
4.0 / 5.0
Service excellent. Especially German at the Hacienda. Housekeeping was poor.
Overall would recommend.
4.0 / 5.0
Service excellent. Especially German at the Hacienda. Housekeeping was poor.
Overall would recommend.
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Puerto Vallarta?
O preço médio de um alojamento em Puerto Vallarta é de 214 € por noite. Este alojamento está 135 € acima da média.
O estacionamento está incluído neste hotel?
O estacionamento não está especificado como uma comodidade disponível em The Hacienda at Krystal Grand Puerto Vallarta. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em The Hacienda at Krystal Grand Puerto Vallarta. Aproveite a água!
The Hacienda at Krystal Grand Puerto Vallarta permite animais de estimação?
Infelizmente, este hotel não é amigo dos animais. Tente procurar novamente e filtrar por "Animais permitidos"
Que comodidades estão disponíveis em The Hacienda at Krystal Grand Puerto Vallarta?
Encontrámos 6 comodidades para este alojamento. Isto inclui piscina, ar-condicionado, lavandaria, varanda ou pátio e banheira de hidromassagem ou spa.
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