The hotel is well located, nice and clean rooms, nice breakfast

Very nice hotel for our one night stay before a cruise, convenient location and free airport shuttle service. Also had a free breakfast which was very good.

We stayed here to catch a cruise the next day

We stayed here to catch a cruise the next day

Staying one night before cruise out in f Miami. Convenient with free airport pickup. Room was spacious big breakfast. O stall a good value

Staying one night before cruise out in f Miami. Convenient with free airport pickup. Room was spacious big breakfast. O stall a good value

Excelent

Excelent

Good value for dollar- good service- nice breakfast.

Good value for dollar- good service- nice breakfast.

The bed was not comfortable. The room was not very clean, also light bulb burned out. Dismissal room.

The bed was not comfortable. The room was not very clean, also light bulb burned out. Dismissal room.

Just an overnight stop on our way via miami airport out of the country . It was very convenient.

Just an overnight stop on our way via miami airport out of the country . It was very convenient.

Could bee cleaner

Very old hotel that needs major upgrades everywhere! Not so friendly staffs. Hotels maids were so rude and didn’t even want to say good morning back even after my 2nd attempts. Not a pleasant stay!

My wife and I stayed here after a long flight, unfortunately my wife was ill during the flight and when we checked in but the young guy on the desk went out of his way to help us up to our room. Also the staff were very helpful when we had to call an ambulance the next morning as her condition worsened. If this rating was down to the people (staff) it would easily get 5 stars. I gave the hotel 4 as there are some things that could improve: - Have a wheelchair for accessibility needs - A lot of the machines (ice maker, drinks machines) did not work. That’s fine, but the hotel should not wait until a customer tells them, they should do periodic checks to ensure everything is available. - The breakfast was ok, but there were no healthy options such as fruits. Again the juice machine was not working or the ice/water machine, and the coffee machine in the dining area. When we asked one of the waitresses, she struggled with English, shrugged her shoulders and said “no electic”. That was her full explanation with no further support in doing something to ensure the customer has a solution or alternative to the problem. To be fair, after I informed the reception about floor 4 ice machine was not working, it was fixed in 5 mins. In summary the reception staff and the maintenance man were excellent in helping us in an unfortunate personal situation. Thank you

Could bee cleaner

My wife and I stayed here after a long flight, unfortunately my wife was ill during the flight and when we checked in but the young guy on the desk went out of his way to help us up to our room. Also the staff were very helpful when we had to call an ambulance the next morning as her condition worsened. If this rating was down to the people (staff) it would easily get 5 stars. I gave the hotel 4 as there are some things that could improve: - Have a wheelchair for accessibility needs - A lot of the machines (ice maker, drinks machines) did not work. That’s fine, but the hotel should not wait until a customer tells them, they should do periodic checks to ensure everything is available. - The breakfast was ok, but there were no healthy options such as fruits. Again the juice machine was not working or the ice/water machine, and the coffee machine in the dining area. When we asked one of the waitresses, she struggled with English, shrugged her shoulders and said “no electic”. That was her full explanation with no further support in doing something to ensure the customer has a solution or alternative to the problem. To be fair, after I informed the reception about floor 4 ice machine was not working, it was fixed in 5 mins. In summary the reception staff and the maintenance man were excellent in helping us in an unfortunate personal situation. Thank you

Very old hotel that needs major upgrades everywhere! Not so friendly staffs. Hotels maids were so rude and didn’t even want to say good morning back even after my 2nd attempts. Not a pleasant stay!

This was an airport stopover stay. No food.. only breakfast. The whole hotel is dated but.. I slept well, the room had everything we needed, the staff were extremely friendly and helpful. The airport shuttle was excellent

Hotel was close to airport. Shuttle service from airport was easy and efficient. Check in easy. Perfect for early flight next day.

This was an airport stopover stay. No food.. only breakfast. The whole hotel is dated but.. I slept well, the room had everything we needed, the staff were extremely friendly and helpful. The airport shuttle was excellent

We were very comfortable and had good sleep and rest. Price is worth for what was paid. Breakfast was good. Shuttle service should be increased as we were standing at the airport for almost an hour before we saw the shuttle. Should be every 15 minutes instead of 30 min service.

We were very comfortable and had good sleep and rest. Price is worth for what was paid. Breakfast was good. Shuttle service should be increased as we were standing at the airport for almost an hour before we saw the shuttle. Should be every 15 minutes instead of 30 min service.

Good value for money, the rooms are spacious and comfortable. Breakfast has a good variety of options and varies every day.

Good value for money, the rooms are spacious and comfortable. Breakfast has a good variety of options and varies every day.

Quick shuttle transfer and fast check in. Friendly staff

Quick shuttle transfer and fast check in. Friendly staff

Not friendly,kind of dreary, feels old.

Not friendly, not fast, not helpful and not ready for prime time!

Not friendly, not fast, not helpful and not ready for prime time!