Hard to lock balcony door

Enjoyed my stay. Staff were friendly and helpful.

Enjoyed my stay. Staff were friendly and helpful.

Nice , one night stay on the south side of San Pedro 45 mins from secret beach… water pressure water very low

Nice , one night stay on the south side of San Pedro 45 mins from secret beach… water pressure water very low

The staff was amazing

The staff was amazing

Love the place had a blast with my wife and son They should have golf carts for rent that’s the only thing I didn’t like

Love the place had a blast with my wife and son They should have golf carts for rent that’s the only thing I didn’t like

Secure location. Great staff!

Secure location. Great staff!

Had my luggage stolen from my golf car, had to go down a floor to take elevator, very dirty surroundings. Air conditioning did not cool enough. I do not recommended.

Had my luggage stolen from my golf car, had to go down a floor to take elevator, very dirty surroundings. Air conditioning did not cool enough. I do not recommended.

The hotel is under construction and it didn't say that on the website when booking the room. The website stated breakfast included but it wasn't because of construction. We were locked out of our room after coming back at night because our key card didn't work. It kept blinking red when we tried to get in the door. We called the Whats App number given to us incase we had a problem but the number didn't work. After sitting outside for about 20 minutes, two guys came from around the corner and one happened to be a maintenance guy for the property. He was with a customer who was concerned about getting into his room. We asked him to help us get into our room. He came upstairs and let us in. It was a very traumatic experience for us because we thought we would have to sleep outside.

The staff are very friendly and helpful. The property is still under construction but that didn’t stop us from having a wonderful time. Thanks Ben and Beldran for all your help…

The staff are very friendly and helpful. The property is still under construction but that didn’t stop us from having a wonderful time. Thanks Ben and Beldran for all your help…

The hotel is under construction and it didn't say that on the website when booking the room. The website stated breakfast included but it wasn't because of construction. We were locked out of our room after coming back at night because our key card didn't work. It kept blinking red when we tried to get in the door. We called the Whats App number given to us incase we had a problem but the number didn't work. After sitting outside for about 20 minutes, two guys came from around the corner and one happened to be a maintenance guy for the property. He was with a customer who was concerned about getting into his room. We asked him to help us get into our room. He came upstairs and let us in. It was a very traumatic experience for us because we thought we would have to sleep outside.

Great place

Great place

Buildings and room where very good condition and clean, rooms had everything we needed. The pool was big and clean, no bar or food at all on site! Other then landing strip right beside area it was good

Buildings and room where very good condition and clean, rooms had everything we needed. The pool was big and clean, no bar or food at all on site! Other then landing strip right beside area it was good

I really appreciated the helpful staff and layout and amenities of the property. I was not impressed with the location basically adjacent to the runway of the airport. And the lack of signage and directions to the property.

I really appreciated the helpful staff and layout and amenities of the property. I was not impressed with the location basically adjacent to the runway of the airport. And the lack of signage and directions to the property.

The staff was very helpful everything was EXCELLENT!!!!!!!!!

The staff was very helpful everything was EXCELLENT!!!!!!!!!

The girls at the from office were so nice and helpful. They let our group of eight people leave all of our bags while we waited a couple hours to check in. The room is immaculate and the a/c didn't quit. The remote for the fan didn't have batteries so we couldn't turn the fan down and maintenance had left before we noticed. All in all it was a great experience.

The girls at the from office were so nice and helpful. They let our group of eight people leave all of our bags while we waited a couple hours to check in. The room is immaculate and the a/c didn't quit. The remote for the fan didn't have batteries so we couldn't turn the fan down and maintenance had left before we noticed. All in all it was a great experience.

Everything on the resort was very clean and taken care of. The pool bar/restaurant is closed. The hotel is right behind the runway strip for tropic air. Planes depart at 630AM so that was annoying.

Everything on the resort was very clean and taken care of. The pool bar/restaurant is closed. The hotel is right behind the runway strip for tropic air. Planes depart at 630AM so that was annoying.

The first room we got was at a construction site though they had room in other buildings that were available. The view from the terrace was No other than the construction workers transportable outdoor toilet. Got a New room when complainted but should not be necessary.

The first room we got was at a construction site though they had room in other buildings that were available. The view from the terrace was No other than the construction workers transportable outdoor toilet. Got a New room when complainted but should not be necessary.

At check-in we were given a room right next to very loud ongoing construction on a new building at the hotel. The hotel was not full as our stay was in the off season. There were many other rooms available. After not getting a straight answer on the hours of construction activity, we were finally given another room in a very quiet area. The new room was excellent. The rooms were modern and very clean. The hotel location is not really convenient. You must rent a golf cart if staying there.