Value for money

Value for money

Good place to stay, safe and good services great access to airport and to foods places. Whit excellent reception. Thanks

Good place to stay, safe and good services great access to airport and to foods places. Whit excellent reception. Thanks

Front Desk staff was very friendly and helpful

Front Desk staff was very friendly and helpful

Of all 4 hotels I booked in Algeria (Algiers, Constantine and Ghardaia) this one was the most expensive, and the lowest quality. Overall not that bad, and I am not picky, but the worst with this hotel was the trip from the airport to the hotel, and on the next day - back to the airport. I picked this hotel because it was the closest to the airport (only a kilometer in strait line, couple of km along the road), big mistake - I should have chosen one of the other hotels with free airport shuttle. When I arrived at the airport I called the hotel and they said they will send a taxi, I gave them clear directions where I am - terminal and door exit number. In the next 40 minutes I called the hotel 3 more times to ask where is the taxi, and at the end I was advised to get a taxi from the airport (the taxies there charge three times the amount you pay when you travel same distance in the opposite direction - to the airport). When I arrived at the hotel the issue was blamed on me - I was told that my phone "has been locked" (I explained at least twice at the beginning that they should not call me because it is an international number and it will be very expensive for them, probably more than the taxi ride, and some local services probably lock expensive calls). Well, that was not all, next morning when I asked for a ride back to the airport, the same taxi that could not locate me previous night, asked me for the same exorbitant fare I had to pay from the airport to the hotel.

Of all 4 hotels I booked in Algeria (Algiers, Constantine and Ghardaia) this one was the most expensive, and the lowest quality. Overall not that bad, and I am not picky, but the worst with this hotel was the trip from the airport to the hotel, and on the next day - back to the airport. I picked this hotel because it was the closest to the airport (only a kilometer in strait line, couple of km along the road), big mistake - I should have chosen one of the other hotels with free airport shuttle. When I arrived at the airport I called the hotel and they said they will send a taxi, I gave them clear directions where I am - terminal and door exit number. In the next 40 minutes I called the hotel 3 more times to ask where is the taxi, and at the end I was advised to get a taxi from the airport (the taxies there charge three times the amount you pay when you travel same distance in the opposite direction - to the airport). When I arrived at the hotel the issue was blamed on me - I was told that my phone "has been locked" (I explained at least twice at the beginning that they should not call me because it is an international number and it will be very expensive for them, probably more than the taxi ride, and some local services probably lock expensive calls). Well, that was not all, next morning when I asked for a ride back to the airport, the same taxi that could not locate me previous night, asked me for the same exorbitant fare I had to pay from the airport to the hotel.