Roaches were abundant in the room and we were switched last second into a different hotel room. fees are ridiculous.

There's a game with the price in this hotel. The prices which you find online it is not even close to the price. Be prepared. Go to other hitel pay less and better quality.

There's a game with the price in this hotel. The prices which you find online it is not even close to the price. Be prepared. Go to other hitel pay less and better quality.

2 min walk to the beach

2 min walk to the beach

3rd time staying here in the last 7 years. 1st time lovely, quaint, different owners. Now, just run down, no up keep, no dishes or even a paper coffee cu

3rd time staying here in the last 7 years. 1st time lovely, quaint, different owners. Now, just run down, no up keep, no dishes or even a paper coffee cu

Very Bad Hotel.Dirty,nasty,roaches,smell Bad,Bad very dirty.We Never come Bad At this Hotel.We paid for three nite and States only two.

Very Bad Hotel.Dirty,nasty,roaches,smell Bad,Bad very dirty.We Never come Bad At this Hotel.We paid for three nite and States only two.

Property is full of roaches,AC did not cool and we were told we would get a new room but we did not. People at the office are rude and condescending. Not worth the money for sleepless summer nights surrounded by roaches and the terrible customer service. We were not even offered a discount for thus problems, we were just offered and was told to wait for a call to change rooms,which never happened.

Property is full of roaches,AC did not cool and we were told we would get a new room but we did not. People at the office are rude and condescending. Not worth the money for sleepless summer nights surrounded by roaches and the terrible customer service. We were not even offered a discount for thus problems, we were just offered and was told to wait for a call to change rooms,which never happened.

Loved the proximity to the beach, to 2 of the hotel group's pools, and the staff. Thank you for a restful vacation stay!

Loved the proximity to the beach, to 2 of the hotel group's pools, and the staff. Thank you for a restful vacation stay!

I repeat DO NOT book here EVER. I checked in on Friday, 7/19/24 took about 40mins to do so as the Front Desk was arguing w/ customers in front of everyone waiting. I went to my room dropped off my bags went to dinner. Came back a few hrs. later walked in our room & it had an infestation of roaches. I took pictures immediately. Grabbed my stuff & ran out. Another family on the same floor across from my room said they had the same experience. Went to the front desk and was quiet about it. I didn't want to make a scene since other customers were checking in. I asked for a refund & they said NO & offered me another room. I said NO I will book w/ another hotel chain. If two rooms have an infestation I'm sure the whole building does. They declined & said rudely take it up w/ Expedia who I booked with. And as I was walking out the front desk lady in front of other customer yelled "yeah we have rats too" & laughed. This is the worst experience I ever had w/ customer service at any hotel chain. And I'm still going back & forth to get my money back.

I repeat DO NOT book here EVER. I checked in on Friday, 7/19/24 took about 40mins to do so as the Front Desk was arguing w/ customers in front of everyone waiting. I went to my room dropped off my bags went to dinner. Came back a few hrs. later walked in our room & it had an infestation of roaches. I took pictures immediately. Grabbed my stuff & ran out. Another family on the same floor across from my room said they had the same experience. Went to the front desk and was quiet about it. I didn't want to make a scene since other customers were checking in. I asked for a refund & they said NO & offered me another room. I said NO I will book w/ another hotel chain. If two rooms have an infestation I'm sure the whole building does. They declined & said rudely take it up w/ Expedia who I booked with. And as I was walking out the front desk lady in front of other customer yelled "yeah we have rats too" & laughed. This is the worst experience I ever had w/ customer service at any hotel chain. And I'm still going back & forth to get my money back.

Location is perfect near beach boardwalk, clean, small town feeling. Breakfast could be organized better, building is showing its age, laundry could be cleaner. Overall we liked it, would definitely come back and recommend it

Location is perfect near beach boardwalk, clean, small town feeling. Breakfast could be organized better, building is showing its age, laundry could be cleaner. Overall we liked it, would definitely come back and recommend it

I need my money back

I need my money back

Worst customer service i have ever seen. Could not stay here because i never got a hold of anyone. 2 hours combined in two days on hold. When we did get a person we were put on hold 4 times! No way to recover lost money. I will make sure i am on any class action lawsuits against them!!

Worst customer service i have ever seen. Could not stay here because i never got a hold of anyone. 2 hours combined in two days on hold. When we did get a person we were put on hold 4 times! No way to recover lost money. I will make sure i am on any class action lawsuits against them!!

right on the beach, would recommend.

right on the beach, would recommend.

So close to the beaches and beautiful apartment with all comforts, grill included. It would be nice return

So close to the beaches and beautiful apartment with all comforts, grill included. It would be nice return

Really, when I arrived, i didn’t like the treatment at the reception, no friendly, no feel welcome. However the the cleaning staff were very friendly

Really, when I arrived, i didn’t like the treatment at the reception, no friendly, no feel welcome. However the the cleaning staff were very friendly

everything was great! from the moment we checked in fernanda at the front desk accomodated ua to a room closer to the pool since we had the kids so grateful for her! the convinience store was a must for our kids! the pool was cleaned every morning which was amazing and so mind easing. i would deff r3ccomens but rooms can use a little bit of tlc. the bed were super comfy too! the kids loved their pullout couch!

everything was great! from the moment we checked in fernanda at the front desk accomodated ua to a room closer to the pool since we had the kids so grateful for her! the convinience store was a must for our kids! the pool was cleaned every morning which was amazing and so mind easing. i would deff r3ccomens but rooms can use a little bit of tlc. the bed were super comfy too! the kids loved their pullout couch!

They watch over many properties, you will be placed in another property than the one you signed up for, be aware

They watch over many properties, you will be placed in another property than the one you signed up for, be aware

Great place, super clean, friendly and helpful staff. Can’t complain at all! Will be booking there whenever I’m staying on the beach