We were visiting family in the area and then heading to Disneyland. We really only needed our rooms for our two nighttime stays and the nice breakfast in the morning.

After extending my stay for several nights one night at a time and paying for each night with the front desk confirming, they told me I owed for the extra nights when extending for one more night. I explained that I already paid and showed them my credit card activity. They wouldnt budge and called me after I went to work and confirmed that they show I owed for the added nights. The front desk person kept saying she understood what I was saying about already paying and the points I was making and my frustration, but she didnt understand. I went to the property to gather my things and to cancel the final night. They then called me while I was at lunch and apologized and said I was correct and didnt owe for any nights as they saw their mistake etc. I asked to be compensated, perhaps to come back for a free night as i hadnt booked elsewhere and all they gave me was 2 nights of free parking. I have never been disrespected like this from a hotel. They were completely in the wrong and wouldnt budge even with clear evidence that I was in the right and was paid up on my stay. This left a bad taste in my mouth and I now have no desire to patronize this unscrupulous and unforgiving establishment. This is one of my favorite local hotels that has always been a reasonable priced and friendly place and now I have to cross them off my list. I am very disappointed and offended.

After extending my stay for several nights one night at a time and paying for each night with the front desk confirming, they told me I owed for the extra nights when extending for one more night. I explained that I already paid and showed them my credit card activity. They wouldnt budge and called me after I went to work and confirmed that they show I owed for the added nights. The front desk person kept saying she understood what I was saying about already paying and the points I was making and my frustration, but she didnt understand. I went to the property to gather my things and to cancel the final night. They then called me while I was at lunch and apologized and said I was correct and didnt owe for any nights as they saw their mistake etc. I asked to be compensated, perhaps to come back for a free night as i hadnt booked elsewhere and all they gave me was 2 nights of free parking. I have never been disrespected like this from a hotel. They were completely in the wrong and wouldnt budge even with clear evidence that I was in the right and was paid up on my stay. This left a bad taste in my mouth and I now have no desire to patronize this unscrupulous and unforgiving establishment. This is one of my favorite local hotels that has always been a reasonable priced and friendly place and now I have to cross them off my list. I am very disappointed and offended.

GREAT STAY, EVERYONE WAS GREAT

GREAT STAY, EVERYONE WAS GREAT

SPACIOUS ROOM, CLEANLINESS, QUALITY OF FREE BREAKFAST SPECIAL, FRONT DESK VERY HELPFUL

Awesome

The air conditioning unit was like having a semi truck in your room! So Loud! It was 100 degrees outside and not an option to just turn it off! Checked in after dinner for a quiet night! Not so much!!

Great place

Great place to stay and friendly staff .

Great place to stay and friendly staff .

Overall it is a good clean spot to stay. Nice ammenities.

Overall it is a good clean spot to stay. Nice ammenities.

The hotel is clean but a little old it’s next to the freeway so you can hear that noise. Staff was fine but I didn’t really interact with them that much did their job but nothing above and beyond. The included breakfast is a nice touch

The hotel is clean but a little old it’s next to the freeway so you can hear that noise. Staff was fine but I didn’t really interact with them that much did their job but nothing above and beyond. The included breakfast is a nice touch

Quiet and close to freeway

Ants in the main bedroom and even more in the bathroom. Moved to another room and the toilet wouldn’t flush.

Ants in the main bedroom and even more in the bathroom. Moved to another room and the toilet wouldn’t flush.

It was ice

The hotel is off the freeway it’s clean and near many amenities.

It was ice

Super clean and modern. Nice service at front desk and throughout hotel. Nice amenities like microwave and fridge. That's very helpful and I will remember for next time.

Super clean and modern. Nice service at front desk and throughout hotel. Nice amenities like microwave and fridge. That's very helpful and I will remember for next time.

Great hotel with friendly staff. Forgot to put up the”do not disturb” sign so we got a knock on the door from housekeeping at 8am, which was our fault. That was the only hiccup.

Hotel was clean & comfortable, only drawback was the staff jumping the gun to clean our room this morning before we checked out

Hotel was clean & comfortable, only drawback was the staff jumping the gun to clean our room this morning before we checked out

Nice breakfast

Nice breakfast

Great hotel

Great hotel

Great hotel!

My stay was enjoyable. Good times