Clean and friendly service. Shower water pressure not strong enough.

Clean and friendly service. Shower water pressure not strong enough.

Front desk personnel were very bad at their job. They tried to charge me on a prepaid stay reserved on Expedia. They reserved me a cab that was cancelled by the driver for some reason but never informed me. The front desk knew well in advance of the cancellation.

Front desk personnel were very bad at their job. They tried to charge me on a prepaid stay reserved on Expedia. They reserved me a cab that was cancelled by the driver for some reason but never informed me. The front desk knew well in advance of the cancellation.

Staff are good, place is clean and safe nice roof top restau / bar.. spacious room

Staff are good, place is clean and safe nice roof top restau / bar.. spacious room

Check in went smooth but soon after it went downhill. First off when we got to our floor we noticed that the hallway carpet leading to our room was extremely dingy / dirty and was in need of a deep cleaning or replaced. As soon as we keyed into our room my wife went to use the bathroom and noticed a small roach on the bathroom sink. Instead of calling down to the front desk we just killed it thinking to ourselves we were only going to be there for a short stay. We also noticed that the towels didn’t appear to be very clean as well as the bed linen. Rather than complain and ask for another room we just dealt with it. A few hours later we fell asleep and I was awakened by something crawling over my face, when I jump up and looked on the bed there were SEVERAL cockroaches on the bed. My wife screamed and that was all I could take. Without a “Plan B” we gathered our belongings and went down to the front desk in order to check out of that hotel. I showed her a video of the roaches under the bed and while she did offer another room the damage was done. I’ve travelled around the world and have yet to experience something quite like this. I wouldn’t recommend this hotel for your stay. There was a hotel not far from there that was able to accommodate us at about the same rate and was immaculate and much quieter as well.

Check in went smooth but soon after it went downhill. First off when we got to our floor we noticed that the hallway carpet leading to our room was extremely dingy / dirty and was in need of a deep cleaning or replaced. As soon as we keyed into our room my wife went to use the bathroom and noticed a small roach on the bathroom sink. Instead of calling down to the front desk we just killed it thinking to ourselves we were only going to be there for a short stay. We also noticed that the towels didn’t appear to be very clean as well as the bed linen. Rather than complain and ask for another room we just dealt with it. A few hours later we fell asleep and I was awakened by something crawling over my face, when I jump up and looked on the bed there were SEVERAL cockroaches on the bed. My wife screamed and that was all I could take. Without a “Plan B” we gathered our belongings and went down to the front desk in order to check out of that hotel. I showed her a video of the roaches under the bed and while she did offer another room the damage was done. I’ve travelled around the world and have yet to experience something quite like this. I wouldn’t recommend this hotel for your stay. There was a hotel not far from there that was able to accommodate us at about the same rate and was immaculate and much quieter as well.

When we checked in and got to our room, there were roaches crawling around the bathroom. Like, I literally counted 4 roaches scurrying around when I turned on the light. Bathroom mirror was dirty. And they gave us the wrong room. Was supposed to be a single queen/double bed. But they gave us a room with two singles. I wound up letting it go, because I was having digestive issues and just needed to sleep. Took forever for us to check out, because they had to inspect the room. But, this took them at least 15 minutes. Maybe a bit more.

When we checked in and got to our room, there were roaches crawling around the bathroom. Like, I literally counted 4 roaches scurrying around when I turned on the light. Bathroom mirror was dirty. And they gave us the wrong room. Was supposed to be a single queen/double bed. But they gave us a room with two singles. I wound up letting it go, because I was having digestive issues and just needed to sleep. Took forever for us to check out, because they had to inspect the room. But, this took them at least 15 minutes. Maybe a bit more.

Firstly the hotel is spotless, very clean and I can't fault the rooms. Parking is great the outside guard is awesome the reception and rest of staff were so nice, helpful and just professional. Food was ok but it's Pinoy, so those that have traveled here will understand what I mean, always cold and never like the menu Fotos... But wholesome... I do recommend this hotel as I'm in Bohol every couple of months my kids are here.. to me best hotel in Bohol, location and cleanliness.

Firstly the hotel is spotless, very clean and I can't fault the rooms. Parking is great the outside guard is awesome the reception and rest of staff were so nice, helpful and just professional. Food was ok but it's Pinoy, so those that have traveled here will understand what I mean, always cold and never like the menu Fotos... But wholesome... I do recommend this hotel as I'm in Bohol every couple of months my kids are here.. to me best hotel in Bohol, location and cleanliness.

Free breakfast, basic, yet filling. Excellent coffee and cappucino. Walking distance to ICM mall. EXCELLENT American television stations. If you are a TV addict, this hotel has the best television stations available, better than all the high end resorts that i have stayed in during my many yrips to the Philippines. Excellent value for my money, i was able to easily extend my stay for another day during xmas season.

Free breakfast, basic, yet filling. Excellent coffee and cappucino. Walking distance to ICM mall. EXCELLENT American television stations. If you are a TV addict, this hotel has the best television stations available, better than all the high end resorts that i have stayed in during my many yrips to the Philippines. Excellent value for my money, i was able to easily extend my stay for another day during xmas season.

Our stay was good and comfortable There was an issue with our reservation during check in It was resolved but took a while The staff are excellent

Our stay was good and comfortable There was an issue with our reservation during check in It was resolved but took a while The staff are excellent

Its close proximity to the mall.

Its close proximity to the mall.

Average

Average

Walking distance to the only mall on the island is important. Great location if you want to be in Tagbilaran. Great restaurant and friendly staff.

Walking distance to the only mall on the island is important. Great location if you want to be in Tagbilaran. Great restaurant and friendly staff.

staff is approachable and kind

Not bad, none is perfect in this world so bear with it. The worst is none available parking each time we arrive there

Not bad, none is perfect in this world so bear with it. The worst is none available parking each time we arrive there

Our room was very clean and spacious for the price point. All the staffs were friendly, accommodating and efficient. Food was excellent, breakfast buffet has great assortment of pastries, fruit, pancakes, bacon, eggs and more. Will stay again without second thought.

Room is nice size, check in was easy. Neighborhood not that great, only a shopping center. Very good Saturday night buffet for450 php. Breakfast was limited choices.

Room is nice size, check in was easy. Neighborhood not that great, only a shopping center. Very good Saturday night buffet for450 php. Breakfast was limited choices.

it was close to the mall so that’s a plus. Using the same bed sheet 👎👎

Clean,good food, comfortable room, spacious bathroom.

I stay here a night with my fiancee , when we arrived there for an receptionist there helping others people but didn't bother to greet us at all but however there was a gentlemen bring us some kind of fruity drink . okay waited maybe 15-30 min finally it was our turn , checked in and it was only okay and it was not as nice as how people reviewed . will i come back to this hotel with that price i can find a better one .

I stay here a night with my fiancee , when we arrived there for an receptionist there helping others people but didn't bother to greet us at all but however there was a gentlemen bring us some kind of fruity drink . okay waited maybe 15-30 min finally it was our turn , checked in and it was only okay and it was not as nice as how people reviewed . will i come back to this hotel with that price i can find a better one .