The room was not yet ready when we checked in at 17 (5pm), three hours after our check-in time. We even called ahead earlier for a possible early check-in and on the phone confirmed that the room would be ready at 13:30 (1:30pm). Staff was neither friendly nor helpful stating their policy to be either check in at 14 or 17, which is not according to the information provided on the listing nor in the booking confimration. Rooms are clean-ish, but very worn and bathroom was scaly, shower head was very grimey. Very noisy area, live music, nightclub, dogs barking, and chickens. It was hard to sleep with all that noise during the entire night.

The room was not yet ready when we checked in at 17 (5pm), three hours after our check-in time. We even called ahead earlier for a possible early check-in and on the phone confirmed that the room would be ready at 13:30 (1:30pm). Staff was neither friendly nor helpful stating their policy to be either check in at 14 or 17, which is not according to the information provided on the listing nor in the booking confimration. Rooms are clean-ish, but very worn and bathroom was scaly, shower head was very grimey. Very noisy area, live music, nightclub, dogs barking, and chickens. It was hard to sleep with all that noise during the entire night.

noisy with a lot of household doing karaokes

noisy with a lot of household doing karaokes

The best

The best

This property has a very small room. You can hardly walk around your bed. You don't have anywhere to place luggage. The floor towel in the bathroom is so dark. I assume they ere washed at one point. The dining is alright. Staffs needs to be trained in customer service. Hardly a smiling face. You have to chase them for a service. The security guard was great though. Very tight space for parking.

This property has a very small room. You can hardly walk around your bed. You don't have anywhere to place luggage. The floor towel in the bathroom is so dark. I assume they ere washed at one point. The dining is alright. Staffs needs to be trained in customer service. Hardly a smiling face. You have to chase them for a service. The security guard was great though. Very tight space for parking.

Best place to stay when playing golf in Pinewoods Golfcourse

Best place to stay when playing golf in Pinewoods Golfcourse

Our stay was amazing! Staffs are all friendly from the security guard to the front desk, housekeeping, and room service! They have a good selection of food in Hoka -their on-site restaurant! The room was amazing with the mountain view! Will definitely stay again!

Our stay was amazing! Staffs are all friendly from the security guard to the front desk, housekeeping, and room service! They have a good selection of food in Hoka -their on-site restaurant! The room was amazing with the mountain view! Will definitely stay again!

Its good for the $$$ but the rooms are old, walls are moist damaged but the Hoka Restaurant was good!👍

Its good for the $$$ but the rooms are old, walls are moist damaged but the Hoka Restaurant was good!👍

The hotel has the potential to be a comfortable one but unfortunately our room was handed over to us uncleaned. The floor of the entire room was filthy. I am saying this without any exaggeration and to support this, I have included a photo of the bottom of the complimentary slippers. It was all white and only used inside the room. Another issue was lack of interest by the restaurant staff. We waited for a while for the waiter to take our order until my mom decided to call him as there was no sign that he would comeback to us. Having said this the food was nice and good value for money.

The hotel has the potential to be a comfortable one but unfortunately our room was handed over to us uncleaned. The floor of the entire room was filthy. I am saying this without any exaggeration and to support this, I have included a photo of the bottom of the complimentary slippers. It was all white and only used inside the room. Another issue was lack of interest by the restaurant staff. We waited for a while for the waiter to take our order until my mom decided to call him as there was no sign that he would comeback to us. Having said this the food was nice and good value for money.

When booking, it shows that the room is airconditioned, however upon arriving at the hotel I learned that I was given a non-airconditioned room... I had to upgrade and pay more than what was listed in the app, the hotel staff told me that I should have called the property first to confirm... The property seemed to be not maintained well.

When booking, it shows that the room is airconditioned, however upon arriving at the hotel I learned that I was given a non-airconditioned room... I had to upgrade and pay more than what was listed in the app, the hotel staff told me that I should have called the property first to confirm... The property seemed to be not maintained well.

The place is outdated and lacked warmth from the staff. Didn't take any photos.

The place is outdated and lacked warmth from the staff. Didn't take any photos.

Very accommodating and staff is nice. The mountain view is breathtaking, the breakfast doesn't start until 10am which I found a little disappointing especially if you're thinking of checking out early and wanting something to eat, so I recommend adding the breakfast inclusion in your itinerary and booking.

Very accommodating and staff is nice. The mountain view is breathtaking, the breakfast doesn't start until 10am which I found a little disappointing especially if you're thinking of checking out early and wanting something to eat, so I recommend adding the breakfast inclusion in your itinerary and booking.

The live band on the weekends was amazing and a fun little show to watch while hanging out in your bedtime clothes!

The live band on the weekends was amazing and a fun little show to watch while hanging out in your bedtime clothes!

the staff are nice the hotel is clean but the food is not good

the staff are nice the hotel is clean but the food is not good

We just had a short stay, but Hotel accommodation is superb. We are going to book in this hotel again

We just had a short stay, but Hotel accommodation is superb. We are going to book in this hotel again

Hotel is located at Marcos Highway, easy to find if you are taking that route. Away from tourists spots. The room/bed was comfortable. No AC in the room maybe due to cold weather. The restaurant upstairs served delicious food, big portion & at reasonable price. Stayed 3 nights & ate dinner there, always full of customers. Customer service was poor, took a long time to get our food, you have to pay for to go box if you have left over food & when they run out of table napkins, we were given toilet tissue. Management needs to provide food service training to the waiters/waitresses to please customers.

Hotel is located at Marcos Highway, easy to find if you are taking that route. Away from tourists spots. The room/bed was comfortable. No AC in the room maybe due to cold weather. The restaurant upstairs served delicious food, big portion & at reasonable price. Stayed 3 nights & ate dinner there, always full of customers. Customer service was poor, took a long time to get our food, you have to pay for to go box if you have left over food & when they run out of table napkins, we were given toilet tissue. Management needs to provide food service training to the waiters/waitresses to please customers.

Not enough parking space. Not enough amenities, room stinks, towels are very dingy/off white, staff doesn't reply right away when needed.

If you are visiting Baguio with your own car to explore, this place is for you, Everything is excellent except ofcourse it’s a bit far to the tourists places, but like what i said if u have your own car this place is for you.