Good value for money

Good value for money

None of the amenities advertised our present. None. I am recovering from nerve damage so it’s quite difficult for me to walk. I chose this location because the description mentioned a restaurant onsite and wifi in the room. They offer neither. They don’t even have coffee and tea in the common area. They were clearly very happy to provide whatever service they were able to provide. Unfortunately the amenities that they advertise are not there. The hotel shares that the reasn for the lack of amenities is Covid. While I’m sure that that is the case, the description needs to be updated. When I appeal to hotels.com to refund me so I could rebook somewhere else they gave me a lot of resistance and just did not support me at all. If I was to have left it would’ve been a total loss of the money for the reservation. I’m disappointed in the hotel as well as hotels.com. I will say though the hotel has the absolute best view of the sea and seen in the whole city. It’s beautiful to see the sunrise and the sunset!

None of the amenities advertised our present. None. I am recovering from nerve damage so it’s quite difficult for me to walk. I chose this location because the description mentioned a restaurant onsite and wifi in the room. They offer neither. They don’t even have coffee and tea in the common area. They were clearly very happy to provide whatever service they were able to provide. Unfortunately the amenities that they advertise are not there. The hotel shares that the reasn for the lack of amenities is Covid. While I’m sure that that is the case, the description needs to be updated. When I appeal to hotels.com to refund me so I could rebook somewhere else they gave me a lot of resistance and just did not support me at all. If I was to have left it would’ve been a total loss of the money for the reservation. I’m disappointed in the hotel as well as hotels.com. I will say though the hotel has the absolute best view of the sea and seen in the whole city. It’s beautiful to see the sunrise and the sunset!

Sai Sea City Hotel is a thug. A thief. They charged full price for 10 nights, then sent a note that they are cancelling reservation due to over booking and will refund the amount. They never refunded any amount. I booked elsewhere, once I received a note from Sai Sea City Hotel about the over-booking and the cancellation, but still got charged. Sai Sea City Hotel is a Thief. A Thug.

Sai Sea City Hotel is a thug. A thief. They charged full price for 10 nights, then sent a note that they are cancelling reservation due to over booking and will refund the amount. They never refunded any amount. I booked elsewhere, once I received a note from Sai Sea City Hotel about the over-booking and the cancellation, but still got charged. Sai Sea City Hotel is a Thief. A Thug.

Facilities mentioned in booking not available in the room, TV wasn't working, room too small. I booked double bed room but they offered single bed. I am not satisfied with overall

Facilities mentioned in booking not available in the room, TV wasn't working, room too small. I booked double bed room but they offered single bed. I am not satisfied with overall

This hotel is 10 kilometers from the city. It is indeed on the beach but the hotel photos conveniently miss the train line separating the two. Trains come through regularly so noise is an issue. Missing bedside lamp globes, a main light that strobed when switched OFF and a door lock that fell off complete the picture. Best avoided.

This hotel is 10 kilometers from the city. It is indeed on the beach but the hotel photos conveniently miss the train line separating the two. Trains come through regularly so noise is an issue. Missing bedside lamp globes, a main light that strobed when switched OFF and a door lock that fell off complete the picture. Best avoided.

Excellent breakfast and staff. Rooms need to be a bit more maintained. I had stayed here three years prior and this time felt it hadnt been maintained. But never the less good location and reasonable price.

Excellent breakfast and staff. Rooms need to be a bit more maintained. I had stayed here three years prior and this time felt it hadnt been maintained. But never the less good location and reasonable price.

The pictures while booking and the real place does not match. The towels, bed sheets torn. Very very old. Not worth what they are asking.

The pictures while booking and the real place does not match. The towels, bed sheets torn. Very very old. Not worth what they are asking.

VERY BAD AND ugly hotel. Very little room can open bags

VERY BAD AND ugly hotel. Very little room can open bags

First, rude and unhelpful front desk man. Second, it's located in the middle of nowhere. There's a beach nearby but you need to risk your life crossing through several rail tracks. Third, there's terrible Internet connection, and it's not possible to get laundry or food. Fourth, if you're above average in height, their 'queen' size bed will be too small for you.

First, rude and unhelpful front desk man. Second, it's located in the middle of nowhere. There's a beach nearby but you need to risk your life crossing through several rail tracks. Third, there's terrible Internet connection, and it's not possible to get laundry or food. Fourth, if you're above average in height, their 'queen' size bed will be too small for you.

There were ants in our bed, the toilet was dirty, I ordered fried eggs for breakfast, got raw eggs. Wi-fi only works in the reception area. Except for that. It was ok.

There were ants in our bed, the toilet was dirty, I ordered fried eggs for breakfast, got raw eggs. Wi-fi only works in the reception area. Except for that. It was ok.

Clean and recently renovated. Nice enough to stay in. Close to centre of town.

nice enough hotel we were however abit annoyed that they wanted $20 to check in an hour early when there was lots of empty rooms and we had just flown for 15 hours no sleep we have not experienced worldwide that strictness on check in before.is a little noisy at night as on the coast road and a long walk to any sights or restaurants I would recommend staying in the north fort area

nice enough hotel we were however abit annoyed that they wanted $20 to check in an hour early when there was lots of empty rooms and we had just flown for 15 hours no sleep we have not experienced worldwide that strictness on check in before.is a little noisy at night as on the coast road and a long walk to any sights or restaurants I would recommend staying in the north fort area

The location is nice and staff helpful, however wifi does only work in lobby, I believe wifi must work in room, and AC is not that great in summer months, considering price we paid and were allotted sea view rooms, this is still value for money

The location is nice and staff helpful, however wifi does only work in lobby, I believe wifi must work in room, and AC is not that great in summer months, considering price we paid and were allotted sea view rooms, this is still value for money

No wifi in de room... Works only in lobby... And standard room is w/ac... Other than that is alrite

No wifi in de room... Works only in lobby... And standard room is w/ac... Other than that is alrite

First of all the staff is very good. But the front desk manager does not know how to treat and speak to customer (sumugan). He is very rude. The bathroom is not clean enough and smells. The tea cups are washed in the bathroom sink which should not be done. For a double room there is only 1 AC which is not enough. We stayed 8 days, we did not have a TV until the 6th day because they did not set up the network. I don't know how they even got 2.5 stars.

First of all the staff is very good. But the front desk manager does not know how to treat and speak to customer (sumugan). He is very rude. The bathroom is not clean enough and smells. The tea cups are washed in the bathroom sink which should not be done. For a double room there is only 1 AC which is not enough. We stayed 8 days, we did not have a TV until the 6th day because they did not set up the network. I don't know how they even got 2.5 stars.

The area is ok for food with a mix of different restaurants , from get your finger in to some thing with a little more refined. The hotel is a bit poor , over prised for what you get, but that seems to be the nature of Sri Lanka. Tourists get a rough deal in my opinion .

Good property on the Marine Drive. Maintenance is an issue as almost right through our stay we had to call for help as the TV was not working .Found it strange that a guest has to collect his quota of drinking water from the reception. Unprofessional staff

Good property on the Marine Drive. Maintenance is an issue as almost right through our stay we had to call for help as the TV was not working .Found it strange that a guest has to collect his quota of drinking water from the reception. Unprofessional staff