Place sells and room and nasty ran in to a addict with sores all over her face in the elevator

The rooms where very outdated and not clean. There was a wet/dry vac on the patio. There was construction everywhere. The room was dusty. Mainly the water did not get hot at all. You could not use any of the amenities. The windows had bugs in them. The bed was clean and soft.

No hot water. I had to check and leave

We checked in and were told there would be no hot water for 24 hours meaning we could not shower. We would not have booked if we knew this. But it was too late by the time we found out.

This place saved a lot of additional aggravations stemming from our family's failed attempts at being able to keep prior reservations and make new ones...and being turned away. I was helping them with making a new reservation yesterday because I learned that day about how their reservation fell through due to them not having a credit card (they had a credit union debit card, and photo id). So, I found this hotel and knew the area and they had no issues checking in. So, shortly after we were able to catch up with them and enjoy visiting and we all made it to my daughter's graduation. I can't thank Hawthorn suites enough. But Thanks!

We didn’t stay. Lost my points and cash for the other room that we paid for. The hotel was under renovation. They wanted to change $150 deposit for incidentals.the rooms were nothing like the pictures. The lobby was smelly. There was 3 other couples that canceled their stay also. During the same time as we were.

I have been staying at Hawthorn Congers for la last 4yrs, However for my next trip I will look for a different hotel. THIS PLACE GOT REALLY BAD, (I don’t know if they changed management or something) We stayed there four days and got housekeeping only one day, the other days no one came to clean the room, the 2nd floor is really dirty smells disgusting and the elevator as well, and there was a cucaracha in our room I asked to be moved to a different room which had NO PHONE, NO IRON, NO HAIR DRYER and NO BREAKFAST AT ALL, will not recommend very disappointed .

I enjoy coming to this hotel. The up keep of the landscape has decreased some, as well as lighting around the building. Thr staff is always friendly and helpful, rooms are always clean, and they are pet friendly.

They need to make better repairs to the premises and the rooms lots of important things broken lights by the sink to get ready not working, knobs to the heating system doesn't work they make the Wyndham brand look bad

My first room had leftover trash from the last occupants . I had to get another room because the first one wasn’t clean.

The property was in a secluded quiet area that was the ONLY positive for this property - it is OLD and dirty and smells horrible inside. The handle to the toilet fell off when I tried to flush the toilet on the main floor while I was waiting to check in. There were no paper towels to dry your hand with in the bathroom. When I went to my room on the second floor the smell was like DEAD FISH on the second floor - HORRIBLE. I opened the door to the room and there was no "SMELL" but it did not feel clean due to the HORRIBLE smell in the hallway...I flipped the switch to look at the bedroom and the lights did not come on. There were 2 double beds - I reserved a queen bed - could not visualize the beds or the bathroom due to the light switch not coming on - the room was old looking and the flooring was old. I went to the front desk and told her we were not staying due to the HORRIBLE smell on the floor and it was 2 double beds instead of the QUEEN that I reserved via Expedia. This place is NOT WORTH your time or effort to drive to where it is and TRUST ME you would not want to stay. It was $143 and not worth $1 to stay here - I wouldn't even let my DOG stay here.

We had to book this hotel last minute since the one we just checked into was horrible. This hotel was amazing for a last minute decision. It’s tucked away but close to everything.