Rooms were not comfortable or clean, staff was not helpful at all!

Rooms were not comfortable or clean, staff was not helpful at all!

Unfortunately staff seemed always to busy to attend to guests appropriately. For example. Check in was some what chaotic. I reserved a underground parking space. It was very hard to find as there are no signs to it. The allocated staff person only spoke Italian and was no help at all.

Unfortunately staff seemed always to busy to attend to guests appropriately. For example. Check in was some what chaotic. I reserved a underground parking space. It was very hard to find as there are no signs to it. The allocated staff person only spoke Italian and was no help at all.

Service was TOP notch! The views are stunning and we had several from our room. The amenities were perfect, nice pool and sauna - needs to be warmer, turndown service, and Swiss chocolates at every turn! CoOp was close for snacks and sundries, and the bar at the hotel is GREAT! Definitely go to La Cave for some cheese fondue! Only caveat of the stay was that when housekeeping calls they knock and walk right in without pause. Definitely come prepare with a fat wallet! However, skiing/snowboarding and drinking are the most bang for your franc. Close to alot in downtown too.

Service was TOP notch! The views are stunning and we had several from our room. The amenities were perfect, nice pool and sauna - needs to be warmer, turndown service, and Swiss chocolates at every turn! CoOp was close for snacks and sundries, and the bar at the hotel is GREAT! Definitely go to La Cave for some cheese fondue! Only caveat of the stay was that when housekeeping calls they knock and walk right in without pause. Definitely come prepare with a fat wallet! However, skiing/snowboarding and drinking are the most bang for your franc. Close to alot in downtown too.

Stayed Christmas Day till Boxing Day. Room open fire hot, got no sleep. Exposed crack in wall- alpine traditional decor used to hide behind an aging interior. Crazy hotel layout- 3 different boot rooms, of course after visiting the the other two I had to go to reception to ask where my skis and boots had been taken and of course was they were in the 3rd of three boot rooms. Nobody waiter present at the moment I arrived at breakfast (no issue in itself) so I went up to the chef to ask for 2 fried eggs, wow got shouted at by the waiter aparently I am not to do that. We were booked a table at the other Morosani Hotel restaurant where there is an Italian restaurant. Was not so busy, maybe 60% covers utilised. At the beginning we received good service, we ordered the 5 course Christmas day menu. After we ordered wine and completed the first course, our waiter went to serve other tables and left us, we then seemed to have about 5 different waiters, our food took a long time to come, everything slowed down, long delays, our wine and water was kept away from our table but the waiters did not keep us topped up. Was just terrible, terrible bad for CHF350 for a 3 people on Christmas Day. We were seated at the far end of the restaurant where there was no audible music at all. In the main restaurant area you could hear the paino and singer, where we were seated we could hear no music nor singing, only chatter from the full main restaurant area. We felt completely left out.

Stayed Christmas Day till Boxing Day. Room open fire hot, got no sleep. Exposed crack in wall- alpine traditional decor used to hide behind an aging interior. Crazy hotel layout- 3 different boot rooms, of course after visiting the the other two I had to go to reception to ask where my skis and boots had been taken and of course was they were in the 3rd of three boot rooms. Nobody waiter present at the moment I arrived at breakfast (no issue in itself) so I went up to the chef to ask for 2 fried eggs, wow got shouted at by the waiter aparently I am not to do that. We were booked a table at the other Morosani Hotel restaurant where there is an Italian restaurant. Was not so busy, maybe 60% covers utilised. At the beginning we received good service, we ordered the 5 course Christmas day menu. After we ordered wine and completed the first course, our waiter went to serve other tables and left us, we then seemed to have about 5 different waiters, our food took a long time to come, everything slowed down, long delays, our wine and water was kept away from our table but the waiters did not keep us topped up. Was just terrible, terrible bad for CHF350 for a 3 people on Christmas Day. We were seated at the far end of the restaurant where there was no audible music at all. In the main restaurant area you could hear the paino and singer, where we were seated we could hear no music nor singing, only chatter from the full main restaurant area. We felt completely left out.

Well equipped and positioned. Staff were under extreme pressure as the annual WEF meet was underway-understandable but it showed! Sure that would be different at other times making it a good place to return to.

Well equipped and positioned. Staff were under extreme pressure as the annual WEF meet was underway-understandable but it showed! Sure that would be different at other times making it a good place to return to.

Nice service and will return for sure.

Nice service and will return for sure.

great location in Davos. Convenient to the best shopping in town.

great location in Davos. Convenient to the best shopping in town.