Gardens create beautiful ambience with little paths and lots of greenery. Room was comfortable and spacious with lovely balcony overlooking the pool. Staff are utterly vacant. Very poor English, good at being polite and not much else. Our Queries or questions were never addressed, and that’s is if you could even find someone to ask.

Issues with plumbing at bathroom Staff has almost zero knowledge of English Breakfast is ok, but can be a bit better Old hotel needs more maintenance

The food, the Taff, the playground for the kids the swimming pool. Really it was nice

Great location easy walk to beach and markets. Pools were good. Unfortunately resort had a vomiting and diarrhoea bug going around it and many people were sick more hand sanitiser required

Great pools and outdoor areas. The rooms are getting old now.

Amazing stay Karon Beach

Hotel is tired and aircon did not work well. Staff did their best to help but never fixed. The room was was okay but I expected better from the Centara.

Amazing place,excellent warm and friendly staff,nothing was too much bother,very clean bedrooms and bathrooms and well manicured gardens with 3 excellent swimmimg pools,restaurants all spotless serving a great choice and very tasty food 10/10

Ok stay. The Hotel is not as modern as the photos show, but still nice enough. Nice pool area and close to the beach. In-room dining is expensive and not that good. A lot of restaurants, massasge places and minimarts close by. Good breakfast.

All ok except the air con in room could be better Would stay again when in Karon

We had a wonderful break meeting up in Phuket with family Whilst we had a great time the hotel rooms were very basic and extremely tired The staff were always friendly and kind And the cost of eating and drinking at the hotel was rather high.

Great hotel and would return if in the area again. Good location, nice big rooms, the only thing I would say would be they probably need an upgrade but apart from that everything was brilliant!

Amazing staff, food and happy with our rooms. Definitely return

The rooms are a bit dated and internet is fair to good. There is plenty to do nearby and the hotel provides a shuttle (at discounted price) to nearby Patong mall. The hotel and surrounding area had a party atmosphere. The hotel does a v. good job of accommodating guests needs. Our room was damp and the hotel was able to change us to another room. The pools were nice and the children enjoyed the water slide. The resort also tries hard to put reasonably priced extra activities together for young children like pool games or cupcake decorating class. I was surprised by the 10% surcharge at the resort/hotels which was on top of the 7% VAT and the TIP. What I would normally TIP decreased because of the surcharge. I was told that the surcharge was separate then the tip and would go the hotel. I think a surcharge is appropriate but only if it is as a tip to increase the living wages of those in the service industry not the bottom line for the hotel profits.

The rooms are a bit dated and internet is fair to good. There is plenty to do nearby and the hotel provides a shuttle (at discounted price) to nearby Patong mall. The hotel and surrounding area had a party atmosphere. The hotel does a v. good job of accommodating guests needs. Our room was damp and the hotel was able to change us to another room. The pools were nice and the children enjoyed the water slide. The resort also tries hard to put reasonably priced extra activities together for young children like pool games or cupcake decorating class. I was surprised by the 10% surcharge at the resort/hotels which was on top of the 7% VAT and the TIP. What I would normally TIP decreased because of the surcharge. I was told that the surcharge was separate then the tip and would go the hotel. I think a surcharge is appropriate but only if it is as a tip to increase the living wages of those in the service industry not the bottom line for the hotel profits.

The resort was well located, the staff where very friendly and helpful, unfortunately the resort is overdue for a make over, the rooms are dark and musty. There is no lift in the wings so carrying suitcases down stairs is not the best.

The resort was well located, the staff where very friendly and helpful, unfortunately the resort is overdue for a make over, the rooms are dark and musty. There is no lift in the wings so carrying suitcases down stairs is not the best.

Everything from the service , meals and the facilities was amazing

Everything from the service , meals and the facilities was amazing

Beautiful resort and the most friendliest if staff,it was a pleasure to stay 😊

Beautiful resort and the most friendliest if staff,it was a pleasure to stay 😊

The staff were very friendly and helpful,the choice for breakfast was excellent and the pools were great.

The staff were very friendly and helpful,the choice for breakfast was excellent and the pools were great.

Liked all and sundry.Well kept.any mess made would be cleaned immediately

The hotel staff are very friendly and it is located in an excellent spot for families. But it is very comfortable for couples.

Liked all and sundry.Well kept.any mess made would be cleaned immediately

The hotel staff are very friendly and it is located in an excellent spot for families. But it is very comfortable for couples.

The resort ground was very well kept. Wonderful staffs make asnt

The resort ground was very well kept. Wonderful staffs make asnt

We have stayed at Centara Karon 4 times and will definitely be back for visit number 5!! Fantastic location, super-friendly staff who can’t do enough for you, an AMAZING breakfast buffet and beautiful rooms that we always sleep so well in!! I would recommend this hotel to anyone considering a trip to Phuket - we cannot fault them!

We have stayed at Centara Karon 4 times and will definitely be back for visit number 5!! Fantastic location, super-friendly staff who can’t do enough for you, an AMAZING breakfast buffet and beautiful rooms that we always sleep so well in!! I would recommend this hotel to anyone considering a trip to Phuket - we cannot fault them!

Friendly service and the staff were really lovely and adored my 3 year old. Really happy with service.