I stayed at the end of April. Room with the sea view. Super location of hotel. 4 star for sure. Welcome stuff wich speak German, English, Russian, French. Good long Beaty beach. WiFi is good in the morning and during the day. Evening signal not strong. Territory of the hotel is big and nice. Animation is very weak. Room is good and big 32 m2. Clean towels. Good service. Food and simple drinks are Included - recommended. Here stay more couples different ages.

I stayed at the end of April. Room with the sea view. Super location of hotel. 4 star for sure. Welcome stuff wich speak German, English, Russian, French. Good long Beaty beach. WiFi is good in the morning and during the day. Evening signal not strong. Territory of the hotel is big and nice. Animation is very weak. Room is good and big 32 m2. Clean towels. Good service. Food and simple drinks are Included - recommended. Here stay more couples different ages.

Oh where to begin.... On the positive, the Helios is right on the beautiful beach, about 30 mins by cab from the airport (expect to pay a few euros...cabs are dirt cheap here), the site is spectacular and if you're an early riser you will be treated to amazing sunrises over the ocean (sunsets less spectacular as they give over a sandy marsh. So what's wrong? In a word everything!. The mediocre facilities are in dire need of renovation. Everything looks old. Not classic old, just mediocre old. The food, while abundant (it's a buffet) is highly repetitive and quite bland. Barely any tunisian food, except Thursday nights which is actually good or coucous on the lunch buffet. Deserts are awful...stick with Ice cream. Salads, breakfast are all identical day in and day out. Same for afternoon snacks. Pancakes every day and nothing else. As for animation, same boring activities every day with staff more interested in socializing than doing fun activities. As for cleanliness, our room, a suite, was barely cleaned. Many items missed. I wouldn't say it was dirty as much as mediocre cleaning. Also, avoid the al-inclusive. The alcohol served is all local and Tunisia is not exactly known as making great gin or scotch. Bring your own from duty free This is the type of hotel that needs to fast forward from the 80's to 2018. Internet is slow, TVs are small with limited channel, amenities are at a strict minimum. Basically, the hotel strives to excel in mediocrity!

Oh where to begin.... On the positive, the Helios is right on the beautiful beach, about 30 mins by cab from the airport (expect to pay a few euros...cabs are dirt cheap here), the site is spectacular and if you're an early riser you will be treated to amazing sunrises over the ocean (sunsets less spectacular as they give over a sandy marsh. So what's wrong? In a word everything!. The mediocre facilities are in dire need of renovation. Everything looks old. Not classic old, just mediocre old. The food, while abundant (it's a buffet) is highly repetitive and quite bland. Barely any tunisian food, except Thursday nights which is actually good or coucous on the lunch buffet. Deserts are awful...stick with Ice cream. Salads, breakfast are all identical day in and day out. Same for afternoon snacks. Pancakes every day and nothing else. As for animation, same boring activities every day with staff more interested in socializing than doing fun activities. As for cleanliness, our room, a suite, was barely cleaned. Many items missed. I wouldn't say it was dirty as much as mediocre cleaning. Also, avoid the al-inclusive. The alcohol served is all local and Tunisia is not exactly known as making great gin or scotch. Bring your own from duty free This is the type of hotel that needs to fast forward from the 80's to 2018. Internet is slow, TVs are small with limited channel, amenities are at a strict minimum. Basically, the hotel strives to excel in mediocrity!

It as a good stay except: -Restaurant in rush hour. -Poor animation. -Night club closed.

It as a good stay except: -Restaurant in rush hour. -Poor animation. -Night club closed.

Very disappointed, hotel not even one star staff are very rude and they don't look/act as professional, hotel is rundown and old you smell paint everywhere as they doing it while guests in the hotel, so if you take my word don't bother booking this hotel. The worst thing they tried to tell me there is no booking as they wanted me to double pay them direct when I insisted I have booking and showed them the confirmation they told me it is weekend and their office colse! Finally they they called someone to open the office and found my booking when I refused to pay again, the other things they tried to over charge me for the food my booking all inclusive one adult and one child but they tried to charge me for the child lunch until I had to fighted over with them and showed them the child included in the booking, I think they just bunch of thieves so never this hotel again. Right after lunch had bad tommy so this something to add.

Very disappointed, hotel not even one star staff are very rude and they don't look/act as professional, hotel is rundown and old you smell paint everywhere as they doing it while guests in the hotel, so if you take my word don't bother booking this hotel. The worst thing they tried to tell me there is no booking as they wanted me to double pay them direct when I insisted I have booking and showed them the confirmation they told me it is weekend and their office colse! Finally they they called someone to open the office and found my booking when I refused to pay again, the other things they tried to over charge me for the food my booking all inclusive one adult and one child but they tried to charge me for the child lunch until I had to fighted over with them and showed them the child included in the booking, I think they just bunch of thieves so never this hotel again. Right after lunch had bad tommy so this something to add.