It was horrible! I only stayed one night! Thank God cause i will never go back there again! It had roaches, it was noisy late at night! And the room was so inconvenient! I had to slide across the bed to get to the other side where inconveniently the plugs were there! Also there were no shower curtains! Who does that! It was a big room with a toilet and a shower! And the lights kept flickering on and off! Thought i was in a haunted room! SMH!! Horrible!! The front desk lady was nice but didnt speak much English! They need to fo better to get better guest!

It was a great stay clean affordable plenty of transportation and good food the location is low key and clean plus they offer a smoke rooms

A small room but well equipped. Good for just sleeping. When i say small it is really small room new rest room, clean. No parking, street parking is si unsafe told by the hotel staff. We where happy!

Hotel is extremely basic with minimal amenities. I didn't feel great about safety because (a) the front desk is behind thick bullet-proof glass, (b) front desk has about 20 camera monitors, and (3) my deadbolt did not work on the room door. Room had no carpet, and floors were not clean. It's supposedly a brand-new hotel but has lots of physical defects in the floors/walls. The only kudos I'll give is for the bathroom -- very nice -- and the price which was good for NY. But people should know that this is a real dive.

We like the place was clean, look is new

The rooms are clean.

Good

Front desk Guy was very nasty, unprofessional, the room we rented was smelling cigarette smoke all in the bed we can’t sleep, I went to the front desk Guy and ask him to change the room he said no he can’t do it, I said okay! So me and my wife left our rented room about 2:30 AM in the morning check out.the service was so bad we didn’t sleep at all, so I’m asking for a refund, we checked in at 6:30 PM and checked out about 2:30 AM.

I booked a deluxe room for 3 nights The lift was not working on my first day The room did not have the basics: No wardrobe or clothes hangers When I complained,I was told that the hotel had just recently opened & still did not have all amenities .my reply was that they should not charge for what they didn’t have. The bathroom was not the one showed in pictures,the washbasin was tiny with no space to put toiletries . The city view was a railway line & very noisy When I complained I was asked if I wanted a quiet room,of course I want to sleep at night I was changed to another room,just as noisy from 4:30 am when trains started There was no fridge in the second room & the receptionist had to carry one from another room. The area on the way to the property was awful,people were taking substances openly & I’m talking about 3/4 in the afternoon ,the sidewalks were full of garbage that smelled & there was even a dead rat on the sidewalk. All in all my experience at this hotel was the worst possible certainty not worth the money I paid. So I would expect compensation

Great location and helpful staff

Everything was okay the only issue was the walls are thin and the ac in our room didn’t work that well but not much of a issue

Clean

Door didn’t lock so I was concerned about my safety and the door knob from the bathroom was broken

Customer service was Aaaamazing the clerk in the front desk was sooo patient and very accommodating the rooms are beautiful very updated and most importantly very clean and smelled delicious. The only thing i regretted was not staying here the full 3 days I was here. Sadly i found this jewel on my 3rd day.

2nd floor is really loud

Good

2nd floor is loud even though a smoking floor

Very good and professional

Good stay smoking floor

No parking

Was amazing

Great experience, nice rooms not to big but amazing. Will go back again.

Very nice

The room was awesome, but that's also due to the fact that the hotel is new. I enjoyed the room a lot. The was absolutely nowhere to park tho, so be prepared to drive around looking for parking. The area isn't all that safe as well so be careful when traveling on foot.

Great costumer service and very helpful and kind. Will be returning soon! Love it here

The area is not popular enough. Expensive

It’s very unfortunate and dissatisfying that All night I’ve had to deal with loud noise from people fighting outside the hotel and police sirens. There was a large crowd infront of the hotel which didn’t let me go out to even go to a store nearby. There was bugs flying in the bathroom. The room was so small no space to even walk around or literally do anything. The bathroom floor was dirty and had smudges as if someone was already in there before I entered the room. The ice from the ice machine also had a disgusting taste to it. I slept so uncomfortably.

Good

Parking sucks

Nice