very relaxing place, the lake views are incredible and will probably come back in december to check it our under snow. the food was good so it was the service

The property is quite nice actually, I've read some comments but I was wonderfully surprise by a great customer service a nice room and the food was very good too! I will definitelly return with my familyu

The hotel is in a good location, the room with a great view and very clean. The activities they have are fun and for the whole family, the food is of good quality.

The property was confusing as it consists of a lodge as well a traditional-looking hotel about half a mile away along with some resort-like activity spaces. My room in the lodge was large and pleasant enough but pretty sparse in its amenities. The furniture and decor was reminiscent of the 1970s but newer of course. There was a coffee urn in the lobby in the morning but the coffee was cold, and the two buffet servers were empty. As for the resort area, the water park was very rundown, and of the four tennis courts, two were overgrown with grass. The bar/restaurant in the lodge was not open. Clearly nobody has put much money into the property in a long time. The staff were mostly young Europeans over here for a working summer and good-intentioned but not very skilled in the hospitality business.

The property was confusing as it consists of a lodge as well a traditional-looking hotel about half a mile away along with some resort-like activity spaces. My room in the lodge was large and pleasant enough but pretty sparse in its amenities. The furniture and decor was reminiscent of the 1970s but newer of course. There was a coffee urn in the lobby in the morning but the coffee was cold, and the two buffet servers were empty. As for the resort area, the water park was very rundown, and of the four tennis courts, two were overgrown with grass. The bar/restaurant in the lodge was not open. Clearly nobody has put much money into the property in a long time. The staff were mostly young Europeans over here for a working summer and good-intentioned but not very skilled in the hospitality business.

I love that they modernized the rooms but kept the historical charm of the mountain lodge.

I love that they modernized the rooms but kept the historical charm of the mountain lodge.

Could not get any products had to call 4/5 times ! No one there doors wide open felt very unsafe !!! No ice in machine ! Indoor pool dirty !!!

Could not get any products had to call 4/5 times ! No one there doors wide open felt very unsafe !!! No ice in machine ! Indoor pool dirty !!!

3 hours waiting for check in End the pool areas is bad condition The breakfast buffet so bad Never back this place

3 hours waiting for check in End the pool areas is bad condition The breakfast buffet so bad Never back this place

Waited for hours to check in and never got to registration desk. Finally left and never stayed there. Please send refund.

Waited for hours to check in and never got to registration desk. Finally left and never stayed there. Please send refund.

Views are incredible, so are the dining options and the mexican menu, try those chicken quesadillas! Resort was renovated recently and the service was exceptional, right from the check in they told us instructions.

The resort is incredible! We had a wonderful time there, the rooms were incredible and the lake view is gorgeous. Dining options are good, lake view grill was delicious and budget friendly.

Views are incredible, so are the dining options and the mexican menu, try those chicken quesadillas! Resort was renovated recently and the service was exceptional, right from the check in they told us instructions.

The resort is incredible! We had a wonderful time there, the rooms were incredible and the lake view is gorgeous. Dining options are good, lake view grill was delicious and budget friendly.

We really liked our stay, service is very welcoming and rooms are ideal for a romantic getaway. Food is great and views were great, we were on the forest side and it was very comfy.

Our stay was wonderful!! The service was exceptional since the moment we checked in. The grill located nearby offers great dining options specially if you're into mexican food. We will definitively come back to see that georgeous view again!

We really liked our stay, service is very welcoming and rooms are ideal for a romantic getaway. Food is great and views were great, we were on the forest side and it was very comfy.

Our stay was wonderful!! The service was exceptional since the moment we checked in. The grill located nearby offers great dining options specially if you're into mexican food. We will definitively come back to see that georgeous view again!

The property was amazing. Very peaceful stay. Although the one thing that was not too good was the WiFi which is fine

The property was amazing. Very peaceful stay. Although the one thing that was not too good was the WiFi which is fine

Rooms were clean … but we were the ONLY people in the hotel .. not even employees were there … it was a bit eerie. The indoor pool and spa did not seem usable … ( cold water …) would have been nice to have coffee available in the lobby in the morning …

Rooms were clean … but we were the ONLY people in the hotel .. not even employees were there … it was a bit eerie. The indoor pool and spa did not seem usable … ( cold water …) would have been nice to have coffee available in the lobby in the morning …

Pool not open or heated, kids disappointed. Checkinnwas confusing and inconvenient.

Pool not open or heated, kids disappointed. Checkinnwas confusing and inconvenient.

Not so good pool was closed they didn’t even have our reservation. No restaurant or lounge as stated. They could of at least mentioned that all these amenities were closed. No staff on site

Not so good pool was closed they didn’t even have our reservation. No restaurant or lounge as stated. They could of at least mentioned that all these amenities were closed. No staff on site

1.I booked a room with 2 bed and got 1 2. I book with a lake view and did not get that 3. Fridge was leaking water 4. Tv did not work 5. No hair dryer in room 6. No help from front desk (no workers in hotel at all)

1.I booked a room with 2 bed and got 1 2. I book with a lake view and did not get that 3. Fridge was leaking water 4. Tv did not work 5. No hair dryer in room 6. No help from front desk (no workers in hotel at all)

I dont like like no have a microwave on a room and front desk is closed.