A very good stay nice and quiet Comfy clean and warm.

A very good stay nice and quiet Comfy clean and warm.

Self check in over the phone, agent we got through to was very rude. Main door doesn't shut properly. Felt like a hostel inside, was a communal kitchen and dining room which both were incredibly dirty and filled with empty pepsi cans, takeaway rubbish all over, empty cigarette ends and packets which explained the smell. Regardless we went up to our room, the lock on our room door was loose and coming out, complained to the management company and got ignored. Spoke to hotels.com that tried to get in touch with the hotel owners (about 4pm on a Sunday) but they're unable to be contacted at such a time. While arranging alternative accommodation someone knocked on the door then tried to start putting a key in. I opened the door to what I presume was the owner who apologised as he'd just run to the hotel to fix the issues. I told him about the main door and he said if we have any issues to let him know and he'll sort it (ignoring what I'd just said) I showed him the 'lock' on our door as a starting point, he saw no issue with it. Told him it's not secure or clean and we're going to go elsewhere. His response, okay and off he went. No refund or real response from OYO apart from saying there's no proof we complain to anyone and didn't have video evidence. Highly recommend you avoid this hotel and OYO themselves too. We've never left a hotel before staying before but this place is grim. DO NOT TRY AND HOPE FOR THE BEST, ITS NOT WORTH IT.

Self check in over the phone, agent we got through to was very rude. Main door doesn't shut properly. Felt like a hostel inside, was a communal kitchen and dining room which both were incredibly dirty and filled with empty pepsi cans, takeaway rubbish all over, empty cigarette ends and packets which explained the smell. Regardless we went up to our room, the lock on our room door was loose and coming out, complained to the management company and got ignored. Spoke to hotels.com that tried to get in touch with the hotel owners (about 4pm on a Sunday) but they're unable to be contacted at such a time. While arranging alternative accommodation someone knocked on the door then tried to start putting a key in. I opened the door to what I presume was the owner who apologised as he'd just run to the hotel to fix the issues. I told him about the main door and he said if we have any issues to let him know and he'll sort it (ignoring what I'd just said) I showed him the 'lock' on our door as a starting point, he saw no issue with it. Told him it's not secure or clean and we're going to go elsewhere. His response, okay and off he went. No refund or real response from OYO apart from saying there's no proof we complain to anyone and didn't have video evidence. Highly recommend you avoid this hotel and OYO themselves too. We've never left a hotel before staying before but this place is grim. DO NOT TRY AND HOPE FOR THE BEST, ITS NOT WORTH IT.

Lovely little guest house, quite, cleen and comfy beds our only negative was the door on room 12 didnt locj unless u slammed it hard

Lovely little guest house, quite, cleen and comfy beds our only negative was the door on room 12 didnt locj unless u slammed it hard

No free car park like it said, rooms not clean, only a hand towel provided, customer service line dreadful, no private bathroom place is just like a youth hostel, cheap mattress uncomfortable could feel every spring

No free car park like it said, rooms not clean, only a hand towel provided, customer service line dreadful, no private bathroom place is just like a youth hostel, cheap mattress uncomfortable could feel every spring

Me and my 12 year old niece Stayed in room 12 Worst hotel I’ve stayed In I checked in at 7 which was relatively easy front door was a bit tricky to open (it was self check in hotel) I wanted a quick shower as we were of to the theatre to see a show at eight the hot water didn’t work so no shower, there was a used tampon in the bathroom, dirty cups, the quilt was dirty and had what looked like blood on it, the towels were stained and the main issue was the door wouldn’t lock from the inside. tried to get hold of some one had no call back from the hotel itself oyo customer service weren’t that helpful they finally changed the duvet cover for the second night but non of the other problems and I revived an email from someone from oyo saying I couldn’t get a refund as there was nothing wrong with the room.I never asked for a refund I asked to switch rooms if some one had spoken to me I would have checked out early and booked somewhere else absolutely

Me and my 12 year old niece Stayed in room 12 Worst hotel I’ve stayed In I checked in at 7 which was relatively easy front door was a bit tricky to open (it was self check in hotel) I wanted a quick shower as we were of to the theatre to see a show at eight the hot water didn’t work so no shower, there was a used tampon in the bathroom, dirty cups, the quilt was dirty and had what looked like blood on it, the towels were stained and the main issue was the door wouldn’t lock from the inside. tried to get hold of some one had no call back from the hotel itself oyo customer service weren’t that helpful they finally changed the duvet cover for the second night but non of the other problems and I revived an email from someone from oyo saying I couldn’t get a refund as there was nothing wrong with the room.I never asked for a refund I asked to switch rooms if some one had spoken to me I would have checked out early and booked somewhere else absolutely

The hotel was closed down on arrival and had been for some time. Soent an hour on phone trying to resolve and get refund onlty to be put on hold and cut off. Will never use hotels.com again or stay in a pup hotel. Avoid both

The hotel was closed down on arrival and had been for some time. Soent an hour on phone trying to resolve and get refund onlty to be put on hold and cut off. Will never use hotels.com again or stay in a pup hotel. Avoid both

Staff were lovely, hotel was very clean, easy to find from Blackpool south train station, theme park is just a 5-10 minute walk from the hotel, beach is right down the road from it. Only down fall was the heating didn’t work in the room but that was no bother & another down fall was sharing a bathroom with other residents but no bother. It is good enough for one night. Myself and partner will be staying there again.

Staff were lovely, hotel was very clean, easy to find from Blackpool south train station, theme park is just a 5-10 minute walk from the hotel, beach is right down the road from it. Only down fall was the heating didn’t work in the room but that was no bother & another down fall was sharing a bathroom with other residents but no bother. It is good enough for one night. Myself and partner will be staying there again.

The hotel was a bargain, but unfortunately the heater didn't work in our room. We informed reception but it still remained cold. Despite that though, we would stay again.