I'm not the type to give this kind of review but the whole experience we had before, during and even after our stay was really the worst. 1. Communication was TERRIBLE. Before our stay - We were just like talking to a bot. The assistant was not answering our messages prior to our check in time (2 PM). During: It was 4 PM when we arrive at the place and still no response from the assistant. We then tried to call and was able to talk to him, only to be informed that they are going to transfer us to a different place/condo. Said it's because the aircon is not working etc. so they had to transfer us to Fame residences which i think is around 15 to 20 mins walk from Twin tower. We said no, and asked for other alternatives because we are obviously not fine with it. He said I should talk to the owner which I did, but got only the same response. He said that they have "decided" to transfer us because of another reason (on-going pest control, etc.). This time we were not sure who's telling the truth or if they are even tellling us the truth. Anw, the fact that they have "decided" to transfer us WITHOUT even informing nor asking us PRIOR to our check in/stay is already frustrating and annoying. 2. We are only booked for TWO nights but we were transferred to THREE different rooms. Since we did not agree to be moved to Fame, they had to find us another room within the tower. At first, they told us that the room we booked was at the 35th floor of Tower B. However, we have to stay at 23rd because other guest is still occupying that room and will only check out at 10 PM. They said it's because the guest on 35th was supposed to be in the 23rd, however there was a pest control thing going on so they had to move that guest temporarily at the 35th blah blah blah. Like how is that possible? Are they not aware of the scheduled pest control before listing a room? They were also confusing and messy.