Excellent

Excellent

This location was very convenient. The room was clean and comfortable. There was only towel though. We asked for another that afternoon and left for the night. I'm not sure if someone tried to deliver one while we were out, but we had to go ask the next morning, and the desk provided another towel. Overall, good enough to stay again!

This location was very convenient. The room was clean and comfortable. There was only towel though. We asked for another that afternoon and left for the night. I'm not sure if someone tried to deliver one while we were out, but we had to go ask the next morning, and the desk provided another towel. Overall, good enough to stay again!

Service was poor. Requested late check-out upon check-in. Front desk called next day to encourage check out at normal time. TV is from the Mesozoic era.

Service was poor. Requested late check-out upon check-in. Front desk called next day to encourage check out at normal time. TV is from the Mesozoic era.

My only complaint is it smelled. Clean, adequate parking & breakfast.

My only complaint is it smelled. Clean, adequate parking & breakfast.

...and good WiFi . Good area; feels nice and clean. Not a bad drive to Disneyland. I prefer to stay in Irvine than Anaheim. Much better!

...and good WiFi . Good area; feels nice and clean. Not a bad drive to Disneyland. I prefer to stay in Irvine than Anaheim. Much better!

Nice hotel for business trip. It has all the essentials, it is clean, quiet, good breakfast.

Nice hotel for business trip. It has all the essentials, it is clean, quiet, good breakfast.

My boyfriend and I went to laguna beach for our 6 year anniversary and wanted a good hotel that wasn't to expensive in orfer to spend money on other stuff. The only reason we did that was because we were only staying for one night. The lady at thebfront desk was very friendly. The room itself was nice and looked exactly like the photos. The two biggest problem we had was one the hotel room key never worked. It took me five minutes to open the door once we checked it. And when we came back for dinner we had to get a new key brcause the first two weren't working at all. And then in the middle of the night there was really loud stammering noises. Either they were from upstairs or the side of us but we couldn't pin point it. I had to call the front desk since it was becoming very bothersome. The lady said she was see what was going on but I don't believe nothing was done since it kept going, stopped and started again in the morning. Breakfast the next day was simple and okay. I only recommend this hotel for a one night stay and not get a room by or above the hotel lobby.

My boyfriend and I went to laguna beach for our 6 year anniversary and wanted a good hotel that wasn't to expensive in orfer to spend money on other stuff. The only reason we did that was because we were only staying for one night. The lady at thebfront desk was very friendly. The room itself was nice and looked exactly like the photos. The two biggest problem we had was one the hotel room key never worked. It took me five minutes to open the door once we checked it. And when we came back for dinner we had to get a new key brcause the first two weren't working at all. And then in the middle of the night there was really loud stammering noises. Either they were from upstairs or the side of us but we couldn't pin point it. I had to call the front desk since it was becoming very bothersome. The lady said she was see what was going on but I don't believe nothing was done since it kept going, stopped and started again in the morning. Breakfast the next day was simple and okay. I only recommend this hotel for a one night stay and not get a room by or above the hotel lobby.

Nice hotel, comfortable and quiet. The only thing that bothered me was the WiFi was terrible and I couldn’t do any work on my computer because it kept going in and out every 5 minutes.

Nice hotel, comfortable and quiet. The only thing that bothered me was the WiFi was terrible and I couldn’t do any work on my computer because it kept going in and out every 5 minutes.

After arguing with the front desk about the room we reserved, they gave us a room that was still dirty. Bed hadn't been changed, old food was left behind and BLOODY towels. When we told the front desk, their response was that housekeeping was gone for the night so there was nothing they could do! After I insisted that we get another room, we had to ask for towels (3 times), and we had to get our keycard fixed twice. Hotel was a bit older and in need of an update. My kids saw roof rats as were were leaving the property the next day... Worst customer service I've ever experienced at any Choice Hotels property.

After arguing with the front desk about the room we reserved, they gave us a room that was still dirty. Bed hadn't been changed, old food was left behind and BLOODY towels. When we told the front desk, their response was that housekeeping was gone for the night so there was nothing they could do! After I insisted that we get another room, we had to ask for towels (3 times), and we had to get our keycard fixed twice. Hotel was a bit older and in need of an update. My kids saw roof rats as were were leaving the property the next day... Worst customer service I've ever experienced at any Choice Hotels property.

The first morning i told staff that the apples (only other fruit were oranges that i didnt try) were all rotten. They took the bowl and the second morning they put the same rotten fruit out. Only one flavor of yogurt (strawberry). Out of eggs each morning. Rooms were good though.

The first morning i told staff that the apples (only other fruit were oranges that i didnt try) were all rotten. They took the bowl and the second morning they put the same rotten fruit out. Only one flavor of yogurt (strawberry). Out of eggs each morning. Rooms were good though.

The staff was very nice. I can see the hotel did nice upgrades, however there is a rodent problem. I saw a rat on two occasions. My door didn't work. I had trouble getting in all night.

The staff was very nice. I can see the hotel did nice upgrades, however there is a rodent problem. I saw a rat on two occasions. My door didn't work. I had trouble getting in all night.

The gentlemen checking us in and out was very nice. The room was uncomfortable, it felt dirty and they really needed new sheets. There were stains on these sheets and it made us really uncomfortable to sleep on their bed. The was a crazy guy yelling and cursing when we were checking in. We won't be coming back here.

The gentlemen checking us in and out was very nice. The room was uncomfortable, it felt dirty and they really needed new sheets. There were stains on these sheets and it made us really uncomfortable to sleep on their bed. The was a crazy guy yelling and cursing when we were checking in. We won't be coming back here.

Very upset! I had prepaid but they demanded a 100 dollar cash deposit so my card would not be held up and then ran my card on top of the cash. VERY WRONG!! Called twice- no answer to me!!!!!

Very upset! I had prepaid but they demanded a 100 dollar cash deposit so my card would not be held up and then ran my card on top of the cash. VERY WRONG!! Called twice- no answer to me!!!!!

Pretty good. One day no towels One day sheets were all rinkeld. Breakfast eggs old dry tasteless

Pretty good. One day no towels One day sheets were all rinkeld. Breakfast eggs old dry tasteless

It was a one night stay while attending an AYSO coaching class in laguna. The room was ok though very dated and the tv an old bulky type with poor reception. Checking in was efficient. What really ruined my night was a couple of drunks that were extremely loud by the pool just before midnight until around 3 am. I called the reception from the room twice and no one picked up. I eventually got a hold of reception and told them I would call the police if they did not take care of the problem. Eventually the drunks left but by then my night was ruined. It was beyond me how no one else or one of the managers could not hear the noise..

It was a one night stay while attending an AYSO coaching class in laguna. The room was ok though very dated and the tv an old bulky type with poor reception. Checking in was efficient. What really ruined my night was a couple of drunks that were extremely loud by the pool just before midnight until around 3 am. I called the reception from the room twice and no one picked up. I eventually got a hold of reception and told them I would call the police if they did not take care of the problem. Eventually the drunks left but by then my night was ruined. It was beyond me how no one else or one of the managers could not hear the noise..

We were given the lowest price therefore we were given the handicap room. The bed linen was stained and dirty. There was only towels for one person. The shower was for chair access. We asked to change rooms and were told that's the room we get for paying the lowest price. We stayed out as late as possible because we really didn't want to go to our room.

We were given the lowest price therefore we were given the handicap room. The bed linen was stained and dirty. There was only towels for one person. The shower was for chair access. We asked to change rooms and were told that's the room we get for paying the lowest price. We stayed out as late as possible because we really didn't want to go to our room.