Bien situé, très propre Personnel gentil

Limpia, excelente precio calidad

Todo, muy acogedor y amplio.

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El personal del hotel fue especialmente atento con nosotros y nos facilitó todo. Además el silencio de las habitaciones se agradece.

nada

Ubicación, personal, profesional y muy amable. Soy celíaca, lo comuniqué y el desayuno lo organizaron genial.

Limpieza, silencio, amabilidad

Me gusto todo

Great room, good bed, nice breakfast

Good location with very safe underground garage parking. Short walk to the cathedral and other attractions. Breakfast is average.

Nothing

Perfect

Lovely hotel, great location, friendly staff, comfortable room, excellent breakfast

The elevator broke down and we were stuck between the 4th and 4th floor for about 15 minutes. It was scary because several times it started up and the stopped very abruptly with a shudder. We pressed the emergency button and spoke to an engineer. He hung up on us and no-one answered when we tried again. When we got out we went to reception and they hadn't been informed of the incident. When we returned from our evening meal a plate of fruit and a note of apology had been left in our room. Hopefully they will iron out this communication issue, as everything else about the hotel was excellent.

The room was amazing!

Our first check-in staff was amazing. All the others weren't as friendly.

We were very happy with our stay ! Would return again !

Every aspect was o& good quality.

Scrambled egg and bacon were stone cold, but still good quality

It is almost in the centre of Salamanca. Everything is in the walking distance

Could not say

The management wasn't able to plan ahead breakfast supply. What kind of 4 star property that sells breakfast in advance (probably the only meal that 99% of the guests have) runs out of eggs and oranges?? If that wasn't enough, buffet replacement was so slow, that I only had industrialized melocoton juice and plain bread frozen on the inside.

Location was good, 5 min walk to the centre Room was comfy Underground parking was convenient and cheap Bathroom had a bath (as well as shower)

No complaints here

the location. the excellent room: quiet, clean, great amenities. excellent staff! Salamanca is a gem!

nobody could get the internet to work on our iPhones.

very clean and had enough of what we needed

nothing

The location, a walking distance from all the tourist attractions

Initially Wifi did not work as they were fixing the network. We used the staff wifi address and it was fine!

We were travelling by car from Ciudad Rodrigo and wanted a central hotel with a private garage. The hotel satisfied both requirements, plus an excellent breakfast, nice decoration, VERY helpful receptionists and excellent wi-fi connection. Many hotels declare a parking facility and then direct us to a nearby public parking; this one has a private parking in the building, accessible through a lift (!!) where a Mercedes fits but if you drive a large American car you'd better check the lift dimensions. Coming from the bridge by car the hotel is 30 seconds away and easily accessible. From it you can walk to the Cathedral or to Plaza Mayor in 10-15 minutes. THE ROOM HAD A BATH TUB!! (plus the built-in shower, of course)

Well.... I have to be fastidious to point to something. The room had a large safe locker BUT the 6 number PIN had to be set each time it was opened, when in others cases you set it once and for all. The keys of the unit in my room were somewhat worn and sometimes you had to press the same key several times. As a result I once must have entered a code I did not want and when I tried to open, it would not. Reception promptly resolved the problem with a smile but the safe would be better if it could be set at arrival for the duration.