The ambiance was lovely.. the staff were amazing. Trevor at the front desk was superb and was able to let us check in before check in time so we were able to bring our bags up and go back out again. It was such a pleasure to be able to do that!! Thank you so much Trevor! Flavia in the sports bar was super amazing and was so friendly and helpful! You guys have amazing staff all around and I will def be back!!!

N/A!

Le personnel est très gentil et nous avons eu la chance d'avoir une chambre de meilleur qualifié que notre demande. Nous avons eu un petit garçon qui dit que c'est les plus belles vacances de sa vie 😁😁😁🥰🥰🥰

Rien

Everything

Expensive

Suite was large, bed comfortable and great breakfast.

Hot tub was closed

Nice spacy rooms. Good size kingsize bed. Spacy bathroom with everything you need.

Price was a bit high comparing to Europe but a normal price for city centerToronto comparing to orhers.

Excellent staff, location and rooms, and the pool Was amazing kids loved!!!

Breakfast was excellent! Location was even better if that was possible!

Too far to walk for ice on fourth floor!

Great Location. Had some issues checking in. Staff were great. Trevor was amazing in fixing those issues.

Late check in. Room we booked not available but were upgraded. Great staff.

Apparently parking isn’t guaranteed. When we arrived after a long trip, parking was full and we were told we had to go find another lot. The city was packed and no parking was available anywhere. Additionally, we weren’t given the room we booked and don’t have enough beds for our family. The staff did eventually fix the problem, but it was a hassle. The TV in the room was broken, but at that point we were too tired to complain!

Location

Price

.

$300 is a lot of money to just sleep somewhere

The hotel is located in a very convenient place, near to every major attraction, walkable distance, the room was very big, housekeeping was given every day, the food at the restaurant was good and the service was excellent, I would recommend this hotel to anyone wanting to have a pleasant stay and being able to walk around the city.

The air conditioning during the night was shut down, but other than that there aren't major complaints.