I wished they had biscuits and gravy 😁, they didn't, everything else was stocked full and hot.

The room was clean and the bed was comfortable. Most of the staff were nice.

The spa tub did not work. When I notified the front desk clerk upon leaving, they did not offer to reduce my bill to the regular room rate. I believe that it would have been fair to do so. The clerk stated that she couldn't refund me because I had booked through a third party website. Also one cannot access the internet without joining HiltonHonors. The overwhelming majority of hotels offer free wifi no strings attached. I will not be returning.

Nice room. Great staff.

Location

Our incredibly squeaky bed. It was obnoxious. Hotel lobby was incredibly hot and humid.

Food

Room not cleaned every 4th day as scheduled

even though it was extremely busy it was quiet

pool was small, no hot tub

The $70 charge for our small dog. This is outrageous.

Breakfast options very good

The rooms, especially the bathroom should be updated