Friendly day shift front desk

Night shift front desk you can hardly understand, no willingness for customer service, 1st room couldn’t get in the room keypad defective 2nd room TV didn’t work 3rd room shower knob completely broken , can’t even turn it on at all with no desire to fix anything

I liked how clean it was and the location. it was close to restaurants, stores, etc

My key card stopped working a few times and I had to go back to the front desk to get it reactivated. People kept propping the outside door open with a rock. The door should always be closed because it is in the back of the building and your key card is needed to unlock it.

Exceptionally clean, surprisingly the pictures are the same, I never had the pictures look exactly as the room. In fact, in person the room was better than I did not expect. The beds were sooo comfortable I got myself comfortable and I was out like a light. I slept better there than my home. The staff were sooo friendly, and that makes you feel like they really do care about you. It was the best time and place Thank you for making my family an I very happy and safe.

I literally cannot think of anything. That’s not a lie!!! Best place I have stayed . 🤩!

It was close to alot of stuff

Nothing to complain about. It was all good.

We were given a ADA room. We booked this room many months ago and there are several rooms with this cofigeration.

THE SWIMMING AREA WAS NICE

THE BREAKFADT OPTIONS WER3 TERRIBLE, THERE WER3 ONLY 3 THINGS TO CHOOSE FROM WITH NO MEATS OR EGGS MY CHILDREN COULD ACTUALLY EAT, THE FLOOR WAS COVERED WITH SYRUP AND HAD TO CLEAN 10 PAIRS OF FLIPS IT WAS THQT BAD, I SPOKE TO ASSOCIATES WHO DID NOTHING AND WE WAITING 35 MINS FOR MORE WAFFLE MIX TH3 MORNING WAS TERRIBLE, I WOULD HVE STAY SOME WHER3 ELS3 HAD I KNOW I WOULD BE SPENDING $60 AT MC DONALDS WHEN YOU ALL SAID BREAKFAST WAS PROVIDED WOULD NEVER REFER SORRY

Everything! Gorgeous hotel! After a very long day of flights, Seattle to Chicago, then to Indianapolis, the receptionist at the front desk was so friendly when checked in really late on 4/9/23. Wish I got her name. Beautiful lobby, plenty of luggage carts. Plenty of luggage unloading room. Up to our 4th floor 1 bedroom suite. Beautiful room-so well maintained. Very large accessible bathroom,-fluffy towels, lovely toiletries, really nice comfy couch, desk area. Kitchen space had dishes, cups, utensils, 2 burner stove top, spotless microwave, big fridge. Nice dining table. Room very well lit, with pretty lamps. Room was spotless! And oh the bed? Wanted to take it with us-so comfy! Plenty of coffee supplies in our room. We called ahead and our request for extra coffee supplies were waiting for us. Breakfast in the lobby breakfast area was a star! Coffee, teas, flavored creamers, and the breakfast room was gorgeous-plenty of tables, like in your home dining room. French toast, egg omelets, sausage, fried potatoes, 3 juice choices, so many hot options, plenty of cereal, different breads for toasting, waffle maker, pastries, bagels, and all the condiments you can imagine. The kind of stay you talk about for years. We would stay there again absolutely!!

Nothing-a perfect stay!

Quiet area. Clean lobby. Nice pool and hot tub. Decent breakfast. Full kitchen in room. Room was large and beds comfy.

Floor in our room needs tile replaced it was broke and hurt to walk over, pinches skin and well on a foot that isn't ever a good feeling. Lamp didn't work in Living room. Previous guest used blankets dirty in the pull out couch. Hot water didn't work well at all, lucky to be luke warm at best.