The construction detritus provided a nice framing to the distant scenic beauty of the area.

A memorable visit for the undiscerning traveler. Four stars richly deserved in a parallel universe.

Large, comfortable room with coffee maker. Swimming pool and hot tubs were available.

We did have a lake view, but it was across the highway and partly obscured by trees.

We arrived early and they upgraded our room. The balcony was a nice refuge from the rain. The hotel is upgrading the backyard for more hot tubs and places to just enjoy the outdoors. The beach was flooded but the lake access is underrated. It is stunning. And the local kayak rental is located on the beach. We could've rented kayaks and paddled into the Quilliam-Durrell Reserve behind the hotel. A place to spot all sorts of birds and wildlike. I'd return in the autumn.

The sauna wasn't on so it was cold when we went to use it.

The room was nice and clean, it was Hal hour from the Granby zoo that what we was planning for the day. The hotel has restaurant that open at 8 am we didn’t have a chance to try but it was nice to know that there is an option for breakfast. We arrived late so we didn’t really had the chance to enjoy the spa and what it is offer beside the room itself. We arrived after 11 pm and the key was waited for us.

Beautiful location.

Little things were missing. Bowls, empty soap and conditioner containers, the pool was not open as advertised. But a lovely spot and a comfortable bed!

Very clean room with all the aminities needed. For the area, the price for the 1 night stay was ok. Not noicey dispite construction. Parking available, and easy access to entering at all hours. steam and sauna available.

Pool was not availble as it was under renovations. this was not mentioned at any time while booking. There was alot of construction material in the back of building. Did not take time to explan the facility offerings spa food etc. Was told lake view but was the back of the building near all construction materials.

Our second floor room was nicely appointed and the views were facing East toward a pond and nice vistas beyond. The check in was easy and the breakfast was beyond wonderful.

During our stay the pool area was being re-landscaped and it appears that some of the fitness facilities were still being upgraded. It looks like it's going to be beautiful, when it is all complete.

Very confortable bed, clean room and facilities (spa, saunas) and friendly staff, who makes you feel like family.

clean, fresh, very comfortable beds, friendly and helpful staff, beautiful surroundings, decor suited the location

nothing

The beds were comfortable.

There was no breakfast at all, even if it was mention in the reservation. No spa was not available. There was no soft drinks or food offered. Water was cold in the shower. No help to make fire in the fire area. The television were out of order without any mention from the staff. We paid too much for this stay.

The breakfast was very good and staff super friendly

Coffee machine in the room was way too noisy - replace with drip version.

Friendly staff and very comfortable amenities

cleanliness (had to change room because of cigarette odour) , many out of orders on the property: spas, electricity plugs, etc.

Nice breakfast and pleasant staff. Thank you.

The metallic taste and smell in the water must be fixed. The beds are too soft. The lighting and décor in the rooms can be warmer.

The staff were so helpful and breakfast was amazing.

The staff, to a person, was extremely helpful and friendly. Eager to help. Lobby and restaurant and bar area well appointed. Free parking. Food delicious.

The bar service on the one night we were there was, no exaggeration, awful....terrible....unbelievable. It was apparent the person behind the bar had NEVER tended bar. Examples..... We were two, alone, at the bar. 25 minutes to be acknowledged let alone served. After ordering, he disappeared for 15 more minutes Gone. No exaggeration and no explanation. We asked a young lady if we coukd order from her and she said she wasn't old enough. He returned I ordered a martini. He disappeared AGAIN. Manager finally showed and explained there was no vermouth. Oh ! Then briefly mentioned staff and supply shortages. Oh ! Original bartender returned, made my martini with RED vermouth. Lastly the kitchen chef comes out and asks how are things. The kitchen chef ? Maybe the inexperienced bartender, however friendly, was a kitchen emplotee pressed into service. He actually served us our dining room meal ? People were more or less apologetic but all anyone had to do was tell us up front what any issues were rather than disappearing and making excuses. Finally, we booked a 2 storey suite. A small, small TV in the living area, really inadequate. And no TV on the 2nd floor. Room wasn't ready when it was supposed to be and the room card keys didn't initially work. An interesting two night to say the least.

The staff were the best part, the waiter in the restaurant and the chef were amazing and super welcoming. We'll definitely go back only because of the staff.

I specifically booked this place because of the spa and it's wellness center but the hammam was out of order, they said they didn't fix it because it'll take more than 6 months?! And the fireplace was off too. So basically just the jacuzzi and the sauna were available to use.