The property is overlooking the snow capped mountains. It’s close to the gondolas that run between the hotel (mountain village) and telluride.

The property is very dated and a not very well maintained. There are broken things everywhere. For example, floors in the pool area, the shower doors, the tubs in the rooms do not work and they are scratched. The beds are very simple and not very comfy. This is a valet parking only and you must walk from whatever building they out you in to the reception every time you want to use your vehicle as the shuttle does not take you into downtown telluride. There’s a 10 minute walk to the gondola and at night it’s very dark and hard to see the path. The restaurant has a very limited menu and closes at 9pm. Some of the staff was not very friendly. I had multiple issues with my bill. I had to talk to hotel staff 4 different times about extra charges in my bill (got charged $150 pet fee every night of my stay even though it’s $150 per the week). On the day of check out, I was given a receipt with an amount and upon my departure, my card got charged another $30 dlls. I had to call the hotel once again to ask what this charged was and they had no idea. Still awaiting a review from the hotel to rectify this charge. It’s been a hassle and I don’t think I will be back.

Lobby area was beautiful. Nice location near the grocery and gondola. Free shuttle transport to the Village.

Walls didn’t seem to have ANY insulation. When people were in the common area outside of our room it sounded like they were inside the room. This included voices, ice machine, elevator and people walking. The place looks like it’s in process of getting an update- or needing one. The room we had was really small. But, it was one of the few hotels I could find where you could just rent a room. Most places seemed to be apartment rental style.

The views from the restaurant and bar were very good. Reasonable walking distance to gondola and central Mountain Village.

Room was small and dark with a poor view. Furniture and bed was worn and not very clean. No thought was given to coffee maker set-up - no electrical outlet available and cord too short to reach closest outlet. Coffee provided (prepackaged pods) not compatible with coffee maker. We had to improvise. Service wasn't very good. We went to the front desk and requested more coffee and a privacy sign for front door (missing). All they had was decaf and they said they would have everything delivered to our room. They delivered decaf coffee and never got the privacy sign. We ordered pickup breakfast from the restaurant. Breakfast wrap ingredients completely different from menu (appeared online menu had ingredients from a different sandwich copied incorrectly). My wife is vegetarian and threw her breakfast away. We had to leave for the airport so had no time to go back to restaurant and fix. Just some aggravating experiences. For a $400/night room I would have expected better accommodations and certainly more attention to detail.

Location wonderful..great being close to gondola for hiking.

Parking should be included in price. Stayed 3 nights and last night vehicle wasn't even put into parking garage after we turned keys into valet. First day in unit no one came in and gave us fresh towels or picked up trash. We're supposed to have daily maid service.

We liked the hotel staff and the room was comfortable.

The room was very small for two people and had a view of the street between the buildings of the hotel. And you could hear the people in the room next door. One thing that I didn't like is that you have to take two gondolas to get to the town. In the summer, this was fine, but in the winter that could be a real pain if there were lift lines.

everything

cabin feel location room

service could have been better. I didn’t have daily housekeeping by my request however when I asked for a coffee pack and shampoo it took 2 phone calls and 30 mins later I still had to go to front desk and grab myself bc no 1 came to room

ski in, ski out

$150 per day incidentals charge or hold. It’s the highest we’ve ever had to pay. No biggy though, we’ll get it back.