The fount desk check in and bellman were nice

My room was not clean Freezer didn’t work Things were broken No trash bags in cans Fire place was taped up and came apart

Nothing--Room was dirty--Bed was slept in!!-Took over 12 hrs to get room service to attend to the room--Multiple contacts with the front desk & nothing was being done about my dirty room--No apologies from the hotel--Management not available--2nd day room not cleaned either--Couldn't provide clean towels--The hotel was a disaster

I especially enjoyed the workout facility.

Room was spacious.

Pool was not open. No indoor pool. Toilet and sink were not draining properly. Had to call for service on the toilet when we arrived.

clean facility and friendly staff

good.

there was drinks, opened and food in the fridge. I only stayed one night. I like to gamble . but the rooms went up in price . my first night was around a hundred.then she wanted three times that to stay another night. so now I’m gambling at trump for 125. would like to be treated better by the desk , but they could accommodate me better. especially since I dropped 2500 in the casino. I should sign up for the card next time. Love the Palms though. I’m from ND

Facilities and location, amenities and staff

Distance from hotel to dining

studio apartment that had kitchen facilities and walking distance to the cross fit gym!

Not all lifts go to every floor.

The beautiful rooms in the residential tower

a little out of way

The view

I made a reservation a week prior for One-Bedroom Suite. The hotel Check-in is 4 pm. I arrived at 5:15 but there was no room ready. I checked in at 7 pm. In the room, there were two TVs, only one was working, the bed blanket was ripped on the corner so the filling was flying everywhere. In the living room, there was what they call a sofa bed but I had to use it as a sofa it couldn't be used as a bed. So my kids slept on the sofa. In the kitchen, there was only one dirty pan there wasn't any pot. There were 4 of us but only 3 folks. The kitchen sink was leaking (I called the front office they fixed it the next day). There were 3 air-conditioners, and one in the kitchen was out of order. The only thing I liked was the view because the room was on the 38th floor.